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   Consumer Reviews of 1 Car Service Pte Ltd
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4.9
 
430 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.9

review user
Lawrence Lau.
Price reasonable and customer service was excellent  Posted on 16-Nov-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
Sent my 6-year-old continental car there for servicing and repairs. The price they quoted me was significantly lower than the agent, and it was done really quickly! I sent the car in at 9am, and it was ready by 2pm. Customer service was excellent too - yes, there isn't free cuppucino and posh waiting area, but the lower cost is well worth it. Ryan also kept me updated every 2 hours or so, giving me options along the way. Drove around for a few days already, and there was absolutely no issue. - Lawrence Lau
 

review user
Juliza Liew.
I've been to the workshop four times!  Posted on 11-Nov-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I've been to the workshop four times. The people at the workshop were very friendly, helpful and honest, especially Ryan! They were able to clearly explain what was wrong with my car and the various options I had. This was very helpful and reassuring for someone like me who knows nothing about cars.The recent repair I had was changing my coolant, they were able to accommodate my tight schedule and have it repair really fast. I highly recommend their service! - Juliza Liew
 

review user
Marcus Lim.
Service is always prompt  Posted on 06-Nov-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My Mercedes GLA180 has been under the care of 1 Car from day 1, till now 4.5 years. The service is always prompt and they only ask me to do things that are necessary, never any hard selling. It is true because at the 4 yr mark, I was asked if I wanted to change the battery. I wanted to save some money so I did all the rest of items except battery. Two weeks later, battery died and I needed to make another trip down to replace the battery. Lesson learnt. - Marcus Lim
 

review user
Indra Ramanathan.
I am very satisfied with their service  Posted on 06-Nov-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This is my second time at this workshop. I must say that I have had a great experience especially dealing with Ryan who is very professional and courteous. He is also very accommodating. Overall , I am very satisfied with their service and will definitely recommend them and return for more. - Indra Ramanathan
 

review user
Bryan K.
Very good service and professionally  Posted on 03-Nov-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Found the workshop via google. Reviews are legit. I'm impressed with their service. Ryan will understand your issues then convey to the mechanic, mechanic does his thing very professionally. Initially I thought it's going to be extremely costly as check engine light, ABS light, Traction control light all came on. They didn't solve the lack of power in the engine the first time round so I brought it back and they were very professional and determined to get to the bottom of it. All in all they fixed everything within 3 hours in total, including test drive, waiting for parts etc. I was in a position where it was very easy to be a carrot for a typical car workshop to chop, therefore very wary when first entered, but after everything I do not regret as not only they didn't take the opportunity to go for the kill, their prices are very reasonable. They will be my trusted workshop for a very long time. In summary, if you're looking for a workshop with very good service for both human and car, this is the place. -Bryan K
 

review user
Wesley Chia.
Strongly recommend! Honest and knowledgeable  Posted on 03-Nov-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Ryan, Benny, dx and team are honest and knowledgeable in their field. Ryan was patient and explained clearly the solution to my car's ignition problems. Would definitely go to them for my car servicing and repairs. Strongly recommend. - Wesley Chia
 

review user
Claud, Owner of Toyota Corolla Altis.
Highly recommended!  Posted on 31-Oct-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Efficient and great customer service! Quality of servicing is superb! Highly recommended! - Claud, Owner of Toyota Corolla Altis SJM11--C
 

review user
Kiyohiro Maeda.
Very good customer experience and good service  Posted on 26-Oct-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very good customer experience and good service. Ryan was very helpful and addressing some concerns I had. One feedback I could do is that there is more room to increase the visibility in terms of the repair progress by sending me more pictures or explanations. Having said that it was good overall and I was happy with the service provided. - Kiyohiro Maeda
 

review user
Dan Toh.
Overhaul on my engine  Posted on 22-Oct-2020
  • Technical Expertise5.0
Had Ryan and team did a top overhaul on my engine during to overheat. He kept me informed on every step and the car ran great after. Only thing that perhaps can be even better would be they having the option to clean the car after service. I know some car owners might not want to but for the most times owners will appreciate a nicely cleaned car after some major work. Not a big thing, just a good gesture. 👍 - Dan Toh
 

review user
stanley koh.
Good job  Posted on 09-Oct-2020
  • Technical Expertise5.0
  • Customer Service5.0
Been servicing my car here . Good job done by the team. Great experience. 👏 - stanley koh
 

review user
Theng Kok Teng.
Very professional and reliable  Posted on 19-Sep-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
Very professional and reliable! Had my CVT gearbox repaired. Good as new now. Cheaper than what I was quoted elsewhere. Great work! - Theng Kok Teng
 

review user
Ryan Tan.
Amazing efficiency  Posted on 04-Sep-2020
  • Customer Service5.0
  • Value for money5.0
Amazing efficiency. Made a call to book an appointment and didnt have to repeat myself when i reach the place. Everything went as informed. Very reasonable pricing too. Would definitely recommend! - Ryan Tan
 

review user
ze ling.
Definitely recommend!  Posted on 03-Sep-2020
  • Customer Service5.0
workshops quoted. Definitely recommend! - ze ling
 

review user
mc 5.
After service is really good  Posted on 02-Sep-2020
  • Customer Service5.0
After service is really good... Recommended to look for Ryan the supervisor... What attracted me most was there is a one year warranty after repaired... Highly recommend to check them out... - mc 5
 

review user
DX Teng.
Reliable worksho  Posted on 01-Sep-2020
  • Technical Expertise5.0
  • Customer Service5.0
Reliable workshop - DX Teng
 
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Merchant Logo 1 Car Service Pte Ltd
5 stars - based on 430 reviews

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