of
reset
Home » Motor Directory » KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
Resources


spacer
spacer
   Consumer Reviews of KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
spacer
4.9
 
98 Consumer Reviews
spacer
Technical Expertise
4.9 Customer Service
4.9
spacer
Value for money
4.8 Outlet Experience
4.6
Mcscot
5th Gear
6 reviews
1,142 points
427 forum posts Joined on 03-May-2010
Good experience!  Posted on 12-Oct-2014
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
I was involved in an accident where another car rear ended me. I had sought 2 different quotes for the repair (1 with AD and the other with a reputed body shop in MCF). The other car recommended KGC as he was a friend of DJ's.
I was a bit hesitant as most reviews on KGC was done by "newbies". However, I had little choice as KGC's quote was the lowest and had promised to fixed my bodykit!
I met Han as DJ was away. Han reassured me that all was fine and they could do a good job.
I left my car with them though they told me they needed 7 working days to fix my car ... they returned it within a remarkable 5 working days!

They car was well fixed and I am fairly pleased with the results though I wished I was never involved in the accident as it caused a lot of inconveniences!

I finally met DJ on day of car collection and he was a very pleasant down to earth and was keen to emphasise that they were a one-stop shop.

I will be considering returning once my warranty with AD finishes.

Highly recommended for bodyshop work. I did not use their workshop for mechanical repairs.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
13-Oct-2014

Dear Mcscot,
Thanks a lot to your compliment.
We are so happy to hear this, and we are very motivated with all your compliments and feedback.
We will always improve and grows constantly to give all our customer the best services and reasonable price.
Thank you once again.

 
mosesboon
Clutched
1 reviews
7 points
27 forum posts Joined on 30-Dec-2013
Friendly and good service.  Posted on 05-Sep-2014
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
I know a few workshops but this is the only workshop I like to visit.
Last year I sent my 5.5 years old Honda Stream to re-spray the whole car. The boss quoted me a very reasonable price. Workmanship was good. Looks like a brand new car. DJ the boss even spent time explained to me how to take care of the new paint work. The boss is young and humble and his service is good.
Thank you DJ.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
13-Oct-2014

Thanks bro for your many years of support and referrals.
We believe to give all customer reasonable price and value for money workmanship.
Thank you very much once again. Cheers !!

 
Ingyin
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 11-Apr-2013
Excellent job done!  Posted on 20-Jul-2014
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Went down to shop to ask for re-spray of front bumper and changing of front lip as already cracked for the front lip.
However, Lee recommended that front lip do not have to change and that he can patch up and re-spray together with the bumper all in a good price.

Collected the car the following day and was impressed with the outcome. A job well done!.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
13-Oct-2014

Dear Ingyin,

Thanks for your compliment.

As we always believe to protect your pocket first.
Therefore we strongly recommend all our customers to visit us to allow us to access and recommend you the most suitable services to work on your ride.

We manage to grow to once-stop services now.
For any issue, pls do feel free to contact any of us.

Thank you very much once again.

 
ChangCF
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 22-May-2014
A Good Experience  Posted on 22-May-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Wanted to look for a workshop to do some paint respray touch up for my new car's bumper after I tried to seal up a deep scratch DIY but got the overcoat and paint damage due to over-sanding and ended up with a big patch of paint gone. Don't know where to start for a newbie car owner like me. So I went to the forum and look around and tried to contact a few of them via email and the enquiry tool on sgcarmart. The boss of KGC, Mr Koh DJ, replied shortly via email and we went on to Whatsapp to discuss my needs for the respray. With just the reviews that other customers made on KGC, over whatsapps, DJ was quick enough to share with me the estimate cost and options, understanding my needs and offering options to reduce the repair cost. Made an appointment with DJ and drove down to the workshop. Had a casual discussion with DJ and feeling his humbleness and what other reviewers mentioned about his friendliness, I took up the repair with them. Within the same day, I got my car back and the respray was flawless to me. My worry on different color tones, risking making respray on a new car for something small was gone when I inspected the outcome. They even offered to touch up one of my door's paint for free. Although it is just a dot, but it is these small little gestures that makes the overall services memorable. From end to end, the customer experience I had with them was great. No hard sell, no arrogance.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
28-Jun-2014

Dear ChangCF,

Its our honour to work with you.
We always believe value repair for our customer.
Therefore we always recommend our customer to visit us to let us access and understand your needs.
Where we could quickly recommend you the suitable treatment to work on your rides.
Thank you very much for your compliment.
Cheers !!!

 
RightAngle
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 24-Dec-2012
Fast response, honest opinion and good job  Posted on 24-Dec-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had a cracked wing mirror after my family member ran it into the wall during parking. Searched around the forum and called numerous workshops. DJ is the one who helped me sourced for the parts and quoted me the price within the day. Drove down to his workshop for actual assessment and he advised what's essential to replace and what's cosmetic and up to my discretion. Left my car in the morning and it is ready after lunch. The wing mirror is nicely repaired with no hidden charges. DJ is friendly and enjoyable to speak to. Will go back to him for other stuffs like maintenance and expendable items.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
28-Jun-2014

Dear RightAngle,
Thanks for your compliment and support.
We will keep up our services and workmanship to serve you better.
We are also improving our envorinment to serve you better.
Thank you once again.

 
Drkedge
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 15-Mar-2009
Good prompt service  Posted on 09-Oct-2012
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
My experience with KGC is really a good one thanks to DJ excellent service and friendliness. Good spray painting and workmanship doing up my Jazz front lip.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
24-Dec-2012

Thank you Drkedge for your support.
We will keep up the good work, and with your support, we manage to expand a car grooming service center at Sin Ming Autocare.
Thank you once again.

 
Gunsfree
Neutral Newbie
1 reviews
0 points
1 forum posts Joined on 22-Aug-2012
Highly satisfied customer  Posted on 22-Aug-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I just have my car done by this workshop. I like the boss' humble and friendly attitude. Got a few deep scratches on my car. Called up 6 workshops in the east to check on the rates for this kinda repair, 3 gave me a rough quote of crazy prices, the rest simply brush me off and said I need to drive the car over to give me a quote. At last, I found this workshop in the video, the boss give me a very reasonable rough quote, and when he had seen my car, charge me an even lower quote. Their service was prompt and I was able to collect the car within a day. Even though I stayed in the east, but this workshop(at sin ming) appeals to me more than other workshops in the east. The overall feeling that I got is, other workshops (such as green star and goldhill) just want to earn 1 time big money from you, whereas Koh Guan Chua wants to earn customer satisfaction. I'm totally satisfied with their service and will recommend to my friends.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
24-Dec-2012

Thank you Gunsfree.
We believe in long term biz with all our client.
We are always happy to serve you better everytime you visit us.
Thank you very much for your support and reviews.

 
Ircglitch
Neutral Newbie
1 reviews
0 points
7 forum posts Joined on 19-Mar-2010
 Posted on 08-Jun-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a minor accident with a taxi and had to get my rear whole bumper changed and get my rear passenger, driver side door repair and painted again. Called up 5 different friends of my who had same experience with such accident before and 4 out of 5 recommended me KGC wk shop. Went down and looked for their Boss DJ, he is very friendly guy, with no hard selling, he will explain to you in details what will be done and the cost for them in details. He even drives me down to the insurance office and guided me the procedure for the claim. The best part is that my ride was ready 1 full day ahead of the before told repair date. Had a detail check of the workmanship on my car and it was great, just a small touch up was needed for the bumper as was told it was cause by the polishing work after they finish the repair. Despite it was their closing hour, Boss DJ himself made the repair him for me, and it look perfect after that. Boss DJ really know his work. All his workers and staff are very friendly and energetic, was told that they often need to OT to finish their keep coming back for more customers projects. The workmanship was great and the job was completed before expected time, I�m a very satisfy customers of KGC and will confirm go back for more and highly recommend them to my buddies. Ps. Special thanks to Ah Chuan, For his help. Not sure spell or get his name correct but his the senior or right hand man of DJ.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
24-Dec-2012

Dear Ircglitch,
Thank you for your reviews.
We are always try our best to serve all our customers.
Thank you very much for your support. Cheers~~~

 
  •   Sort By
  • « Back ( 1 2 3 4 5 6 7 ) Next »
  •  results/page
Merchant Logo KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
5 stars - based on 98 reviews

Recommended for you

1-6 of 11