MTR (Motoren Werkz) Reviews & Comments

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MTR (Motoren Werkz)

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Consumer Reviews of MTR (Motoren Werkz)

5.0

191 Consumer Reviews

Technical Expertise	5.0	Customer Service	5.0

Value for money	5.0	Outlet Experience	5.0

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	Viper311208

Neutral Newbie

1 reviews

0 points

3 forum posts Joined on 26-Aug-2013

Professional, knowledgeable & great service

Posted on 29-Jun-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Was enquiring to install lowering kit for my i4 and was recommended Eibach Pro-kit by Wilson. All questions were answered promptly and no hard selling.

On the day of installation, service crew Peter was very meticulous and efficient. Definitely know his job.

If you are looking to upgrade or service your car, look no further. MTR is the perfect choice as the staff are very knowledgeable, patient and have excellent customer service.

Special thanks to Wilson and Peter! Good job guys ....

Ray

Lionel Loh.

Professional and speedy in service.

Posted on 24-May-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Recently went over to MTR for my eventuri intake for my x4m. Totally professional and speedy in service. Always hated workshops that are pushy and stuck up in service. MTR is totally different. Very sincere and patient. If you want a place to give you honest and legit advice, MTR is the way to go. Kuddos to the guys at MTR - Lionel Loh

Rayshaun Choo.

Professional and knowledgeable

Posted on 22-May-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Just bought a Mk6 GTi and did my first servicing and wear and tears at MTR as recommended by the previous owner. Was attended by Jonathan and he is very professional and knowledgeable too. Definitely will be coming here for all my servicing and etc! Highly recommend - Rayshaun Choo

Timothy Ng.

Professional, knowledgeable

Posted on 21-May-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Was looking to make some improvements to my project and reached out to Jonathan. The MTR team was professional, knowledgeable, and responsive to my queries. Ended up going with Revo ECU and TVS DSG tunes, along with some bits and bops for chassis rigidity. The car now drives like a totally different animal - in the best way possible. Would definitely consider returning for further works on my ride. - Timothy Ng

Jeremy Ho.

Genuine interest

Posted on 08-May-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

First experience with MTR was during my pre-purchase inspection experience. Jonathan was attending to me, and I'm impressed with the customer service and details he provided. Went back for servicing and a performance upgrade and as usual he always have a genuine interest for the benefit of customer instead of trying to upsell or trying to be pushy for their packages. Highly recommended!! - Jeremy Ho

Jerry Ong.

Will be back for more upgrades

Posted on 22-Apr-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Breathing new life into DQ200 with TVS stage 2+ tune! Julian was very knowledgeable and explained every aspect of the tune before committing to it. Will be back for more upgrades on my humble ride. Highly recommended! - Jerry Ong

Vincent Lim.

Great service

Posted on 21-Apr-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Great service by Jonathan and team. Brought my car for a service and check on some annoying creaks. They were able to quickly identify the issue and worked on it. Will definitely return and spend more $ in the future. - Vincent Lim

Muhammad Nur Haziq.

Excellent workmanship!

Posted on 20-Apr-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Great service and excellent workmanship! They definitely know your car in and out. - Muhammad Nur Haziq

Tingxuan Daryl Neo.

Professional and helpful

Posted on 20-Apr-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Was hopping to different workshops previously until I met MTR, been with them for less than a year and I foresee myself to be with them for life. If you want a trustworthy & price competitive workshop, MTR is the one to go to! My only regret is not knowing MTR sooner Want to specially thank Wilson and Crew. They are extremely professional and helpful with my Servicing's/repairs & upgrades. Will definitely recommend anyone and everyone to MTR! Need your servicing? MTL go to MTR! - Tingxuan Daryl Neo

Andy Lai.

Excellent workmanship

Posted on 12-Apr-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Great service, excellent workmanship and trustworthy place. - Andy Lai

余家炜.

Highly recommend

Posted on 08-Mar-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Never regretted getting Julian and MTR to handle my car be it any repairs or upgrades! Appreciate all the VAG advice and knowledge from Julian !!! Highly recommend for any VAG enthusiast. Julian and team, thanks for making my car a better one - 余家炜

Jimit Sidhz.

Fantastic job!!

Posted on 05-Mar-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Julian, what did you do to my ride? Fantastic job!! Loving every step on the pedal!! Thanks MTR team for being patient and explaining things in detail. Excellent Service! - Jimit Sidhz

Nab Aziz.

Pleased with the service

Posted on 02-Mar-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Enquired about the Stage 1 Revo tune with Julian. Replies were very fast and informative. Went on site to get the tune done and was very pleased with the service and friendliness displayed by Julian. No hard sell and everything was explained in detail. Definitely would recommend! - Nab Aziz

Leong Choon Kit Philip.

Thanks Julian for his patience

Posted on 26-Feb-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Thanks Julian for his patience and expertise. Highly recommended. - Leong Choon Kit Philip

Louis Tan Jun Yuan.

Excellent service

Posted on 26-Feb-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Excellent service, friendly boss and staff with deep knowledge and expertises, truly a one stop solution for your car. Will definitely go back again. Thank you! - Louis Tan Jun Yuan

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