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   Consumer Reviews of DS Specialty Services - 3M™ Solar Film
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OVERALL RATING
 
50 Reviewers
4.7 out of 5
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Technical Expertise
4.8/5 Customer Service
4.8/5
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Value for money
4.6/5 Outlet Experience
4.7/5
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50 Reviews

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review user
Google Reviewer
Good  Posted on 24-Jul-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good and friendly, job done well - Seah Andrew Post Management Response
 
review user
Google Reviewer
Satisfied customer  Posted on 17-Feb-2020
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Overall Rating: 
  • Customer Service5/5
Very professional service from Max and his colleague. Very satisfied with the tint recommended and workmanship. - Ray Focus
Management Response by DS Specialty Services - 3M™ Solar Film
18-May-2020

Hi Ray Focus, We are glad to be at your service.

 
review user
Facebook Reviewer
Recommended  Posted on 02-Aug-2019
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Overall Rating: 
  • Customer Service5/5
Clear introduction to the range of products to cater to personal preference including demonstration/testing. Installation of 3M solar film on my sunroof was swift and well done. Am impressed with their responsive after-sales service as well. - Ben Ang
Management Response by DS Specialty Services - 3M™ Solar Film
18-May-2020

Hi Ben Ang, thank you for your feedback!

 
review user
Facebook Reviewer
Hiighly recommended.  Posted on 27-Jul-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very honest and patient in explaining. Staff were not pushy and explained that although some films were good and dark, they would not pass LTA and would be difficult driving at night. Very helpful with their services. highly recommended. - Mohamed Riazudeen
Management Response by DS Specialty Services - 3M™ Solar Film
18-May-2020

Hi Mohamed Riazudeen, Appreciate the good review. Thank you!

 
review user
Google Reviewer
Highly recommended  Posted on 17-Jun-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Absolute professional with their workmanship and customer service. Highly recommended - Dennis Yeo
Management Response by DS Specialty Services - 3M™ Solar Film
18-May-2020

Hi Dennis Yeo, Thanks for the kind words!

 
review user
Google Reviewer
Great  Posted on 14-Apr-2019
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Overall Rating: 
  • Customer Service5/5
Great service and great solar film. - Darryl Teo
Management Response by DS Specialty Services - 3M™ Solar Film
18-May-2020

Hi Darryl Teo, thanks for the feedback!

 
review user
Facebook Reviewer
Recommended  Posted on 23-Mar-2019
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Overall Rating: 
  • Customer Service5/5
honest and friendly boss Danny. crystal clear explanation. very patient, not pushing at all. provides you with the relevant information to make a decision at your comfort. look no further, exactly the kind of service you need. - Ker Zhe Wei
Management Response by DS Specialty Services - 3M™ Solar Film
18-May-2020

Hi Ker Zhe Wei, thank you for the review. Appreciate it!

 
Viwen
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 29-Nov-2010
Friendly and good skill  Posted on 25-Aug-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
3M is a good film and deserve a good installer. This is my 3rd time going back to them despite the more premium price due to the 3M quality.

Staff are friendly, the installer is very skilful, and overall a good experience with them.

I am pretty sure I will go back to them next time I have a new car.
Management Response by DS Specialty Services - 3M™ Solar Film
18-May-2020

Hi Viwen, we are happy to be at your service! Thank you!

 
review user
Google Reviewer
Responsive & Honest  Posted on 17-May-2018
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Overall Rating: 
  • Customer Service5/5
Installed 3M Crystalline Solar film from this place. Their boss Danny is very responsive, honest in giving advice and will quote reasonable price...

1 week later I noticed small bubbles and called Danny and he immediately arranged his staff to fix it on same day. They even had to change driver side solar film due to big bubble...

Overall good quality of solar film and worksmanship! Just call in advance to book appt! - Anand aherkar
Management Response by DS Specialty Services - 3M™ Solar Film
18-May-2020

Hi Anana Aherkar, Thanks for kind words and the great review!

 
review user
Facebook Reviewer
5-Stars Rating  Posted on 30-Aug-2017
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Overall Rating: 
  • Customer Service5/5
Great job, friendly staff and reasonable price. - Wei Min Ng Post Management Response
 
Bigmeman
Neutral Newbie
2 reviews
1 points
3 forum posts Joined on 13-Jan-2013
Gd job!  Posted on 26-May-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very clear explaination before starting work. Careful in installation and can see they know their stuff.

Will come back again if i have a new car in the future. Post Management Response
 
review user
Facebook Reviewer
Will come again  Posted on 26-May-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Clear explanation by danny on facebk and staff on day of installation. Everything was done under 2 hrs. staff was experienced and careful. Had a place to chill while waiting. staff was friendly and offered a driink and handphone charger. Will come again if i have a new car in the future. too bad didnt manage to meet Danny.

AFi: will be gd to have a tv to watch or free wifi to surf. room to wait has potential for a makeover for customers to rest and wait. - Imran Md Post Management Response
 
Pigjedi
Neutral Newbie
1 reviews
2 points
14 forum posts Joined on 27-Feb-2017
Friendly and honest service. Good workmanship  Posted on 14-May-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Got to know DS Speciality Services through sgcarmart.

After going to some other workshops providing solar film installation to do some market survey, I went down to DS after contacting Danny through Facebook. He was friendly and appointment was swiftly made.

I arrived late for the appointment but they were all there waiting for me without any black faces on a Sat morning.

The staff gave very clear explanations and were not at all pushy.
I brought along films from other companies and they were confident enough to test them against their 3M films right in front of me for comparison (IRR protection and Visible light %).
Decided to install with them, and went for a morning coffee. They were done in about 2 hours.

Again, detailed explanations were given when I came back. They left the 3M markings on the windows to show that they have indeed installed genuine films. You can choose to ask them to wipe the markings off after verification. Great service again.

Slight issue was that my car camera had some wiring problems as they took it down for film installation. But again, they provided great service by helping me resolve the wiring issue when I made my way down again. I was attended to immediately even though they were working on other cars.

2 weeks on, no bubbles and no other issues. Definitely recommend this merchant for their care and friendliness.

1 Review Photo(s)

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Post Management Response
 
ISZT
2nd Gear
1 reviews
176 points
64 forum posts Joined on 28-Aug-2016
A very satisfied customer  Posted on 12-Sep-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to DS Specialty to do up the 3M Crystalline solar film on my new Wish in end August. I was there through out the 2.5 hours and I observed the whole team working together on my car, workers seems happy and the workmanship is excellent.

Danny the boss was a very nice guy and he even given me a good price after some bargaining. Initially was in doubt about the C90 front and C40 rear recomended which I feel was too lightly tint but they assure me that it will be good. Verify after the completion with VLT meter and it shows ~73% For front and ~30% For the rear. So I am safe and will have no issue for with LTA the next 10 years, also a peace of mind as my solar film is cover by the 10 years warranty.

One more thing, 2 weeks after the installation when I went back to tape up the DVR. As earlier I had already notice a small area with some smear in the rear windscreen when looking at a certain angle only, check out with the worker as the boss is not around and straight away he suggest to change a new one for me.

Guys keep up with the excellent service as I had a very pleasant experience with you and the products are good. I would highly recommend anyone doing solar films to also checkout with this guys before deciding. Post Management Response
 
soonsoonsoon
Clutched
2 reviews
12 points
4 forum posts Joined on 13-Nov-2015
Good Product, Great Service  Posted on 20-Jun-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Installed the 3M solar film on my car in February after reading rave reviews on sgcarmart. The team was really knowledgeable and professional in every way really. Setting was done in an air-conditioned closed door environment which I was happy with. Decided to install the crystalline one after much consideration. To be honest, I was a bit disappointed by the VLT % For this product both front and back as I wanted something a bit more tinted. However, after having this product for a couple of months now, I think it's not too bad. A bit pricey though, but for the brand and quality, I think it has fulfilled my expectations. Post Management Response
 
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Merchant Logo DS Specialty Services - 3M™ Solar Film
5 stars - based on 50 reviews

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