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   Consumer Reviews of Tomo-CSE Autotrim Pte Ltd
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OVERALL RATING
 
19 Reviewers
5 out of 5
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Technical Expertise
4.3/5 Customer Service
4.6/5
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Value for money
3.5/5 Outlet Experience
4.3/5
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19 Reviews

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review user
Kevin Phua, Owner of Citroen Grand, verified customer
Service was excellent  Posted on 15-Apr-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Car dash-cam was faulty and drove down to Tomo to get it to check. Service provided by Tomo was excellent and get a new dash-cam installed within 30mins! - Kevin Phua, Owner of Citroen Grand SLS85--D
 
review user
KC, Owner of Honda Jazz, verified customer
Recommended  Posted on 27-Feb-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Good service - KC, Owner of Honda Jazz SJZ43--H
 
review user
Guan Hong, Owner of Subaru Impreza, verified customer
Great customer service  Posted on 20-Feb-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Excellent customer service from the staff, especially Zhi Hao who is very experienced and patient with customer's enquiry. - Guan Hong, Owner of Subaru Impreza SJL4--K
 
review user
Othman, Owner of Peugeot 5008, verified customer
Good service provided  Posted on 26-Jan-2021
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Good service provided though last minute appointment @Steven - Othman, Owner of Peugeot 5008 SMS10--A
 
review user
Gilbert Tang, Owner of Kia Cerato, verified customer
Impressive service  Posted on 09-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My first experience was very impressed. - Gilbert Tang, Owner of Kia Cerato SMP80--H
 
review user
Shamsul Hutha, reviewed on Google
Great service  Posted on 26-Jun-2019
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Overall Rating: 
  • Customer Service5/5
Great service and good place to buy car accessories and installation of car accessories and leather seats... - Shamsul Hutha
 
review user
WinPro WebMaster, reviewed on Google
Kudos to the team!  Posted on 09-May-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
I am always well taken care of when i am here. Attentive staff really help see and try to understand my needs before proceeding with the camera installation. Kudos to the team! - WinPro WebMaster
 
review user
Kenneth Khor, reviewed on Google
Excellent service  Posted on 13-Apr-2018
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
Excellent service from Steven Lee. Just went there directly and replaced my T5 wireless traffic camera there instead of sending in to PA, all done within 15 mins. Thanks Steven! - Kenneth Khor
 
review user
Hendri Ong, reviewed on Google
Best workshop for leather and accessories  Posted on 06-Jul-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Outlet Experience5/5
Best place to do leather and install accessories - Hendri Ong
 
BrianT
Neutral Newbie
3 reviews
1 points
15 forum posts Joined on 16-May-2013
Premium quality at attractive prices.  Posted on 18-Aug-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Change to a pre-love ride and one of the first thing that we should do is to overhaul the leather seats. Approach Tomo-CSE to do the leather re-upholstery. Pleasant experience with decent of good design to choose from. Quality wise, tender leather and smooth feeling. Happy with my purchase.
 
Chandonald2002
Clutched
1 reviews
8 points
15 forum posts Joined on 15-Sep-2012
Awesome Service from working Staff  Posted on 10-Sep-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
I was there to install Bluetooth Bury CC9045 and out of my expectation, service was extremely awesome and upon fast installation(1hr), I was given an overview on what was installed and how to use it by the staff. Look for the person-incharge- Mr Liang. Very decent and friendly supervisor.
 
alym
Neutral Newbie
3 reviews
1 points
5 forum posts Joined on 07-Dec-2013
great customer service  Posted on 09-Mar-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
great customer service from Tomo CSE - staff/supervisor were friendly and knowledgable about their product and technical expertise. In build GPS had issues with map, shop responded with queries quite quickly and had to drive car down to workshop to resolve, no bullshit, and done within a short period of time.
 
GoneBonkers
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 21-Aug-2013
New Leather seat from Tomo-CSE  Posted on 13-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Called in and check about the price for my model quite some time back. No hard selling and recommend the best based on my requirement and budget. Arrange for an appointment at a later date. Few weeks after installation, everything seems good till now. Overall a happy experience with good service and good workmanship, especially the stitching.

Keep up the good job!
 
Mrkskid
Clutched
4 reviews
9 points
3 forum posts Joined on 14-Aug-2013
Good quality and service  Posted on 02-Oct-2013
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Called few months ago to enquire about their leather seats package. The person handling is quite patient in explaining including the price, different leather material, the process and how long it takes.

Agreed to the price and send my car to have it done up. Upon collection, personally I am quite happy with the leather quality and also the whole experience, especially the customer service.

PS: They do have a good and cozy entertainment room.
 
Kahfatt
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 13-Jan-2010
Good customer service and advice  Posted on 21-Sep-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Installed a DVR (in-car camera) at Tomo-CSE today.
Customer service was very good and the staff patiently helped me select the right model for my DVR (in-car camera with recording).
Installation was fast and problem free.
Product comes with warranty and worked well so far.
I will gladly recommend others to check out this company.
 
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Merchant Logo Tomo-CSE Autotrim Pte Ltd
5 stars - based on 19 reviews

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