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   Consumer Reviews of Tomo-CSE Autotrim Pte Ltd
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OVERALL RATING
 
10 Reviewers
4.7 out of 5
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Technical Expertise
4.8/5 Customer Service
4.8/5
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Value for money
4.5/5 Outlet Experience
4.8/5
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10 Reviews

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BrianT
Neutral Newbie
3 reviews
24 points
15 forum posts Joined on 16-May-2013
Premium quality at attractive prices.  Posted on 18-Aug-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Change to a pre-love ride and one of the first thing that we should do is to overhaul the leather seats. Approach Tomo-CSE to do the leather re-upholstery. Pleasant experience with decent of good design to choose from. Quality wise, tender leather and smooth feeling. Happy with my purchase. Post Management Response
 
Chandonald2002
Neutral Newbie
1 reviews
21 points
15 forum posts Joined on 15-Sep-2012
Awesome Service from working Staff  Posted on 10-Sep-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
I was there to install Bluetooth Bury CC9045 and out of my expectation, service was extremely awesome and upon fast installation(1hr), I was given an overview on what was installed and how to use it by the staff. Look for the person-incharge- Mr Liang. Very decent and friendly supervisor. Post Management Response
 
alym
Premium User alym
1st Gear
3 reviews
90 points
5 forum posts Joined on 07-Dec-2013
great customer service  Posted on 09-Mar-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
great customer service from Tomo CSE - staff/supervisor were friendly and knowledgable about their product and technical expertise. In build GPS had issues with map, shop responded with queries quite quickly and had to drive car down to workshop to resolve, no bullshit, and done within a short period of time. Post Management Response
 
GoneBonkers
Neutral Newbie
2 reviews
8 points
0 forum posts Joined on 21-Aug-2013
New Leather seat from Tomo-CSE  Posted on 13-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Called in and check about the price for my model quite some time back. No hard selling and recommend the best based on my requirement and budget. Arrange for an appointment at a later date. Few weeks after installation, everything seems good till now. Overall a happy experience with good service and good workmanship, especially the stitching.

Keep up the good job! Post Management Response
 
Mrkskid
Clutched
4 reviews
33 points
3 forum posts Joined on 14-Aug-2013
Good quality and service  Posted on 02-Oct-2013
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Called few months ago to enquire about their leather seats package. The person handling is quite patient in explaining including the price, different leather material, the process and how long it takes.

Agreed to the price and send my car to have it done up. Upon collection, personally I am quite happy with the leather quality and also the whole experience, especially the customer service.

PS: They do have a good and cozy entertainment room. Post Management Response
 
Kahfatt
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 13-Jan-2010
Good customer service and advice  Posted on 21-Sep-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Installed a DVR (in-car camera) at Tomo-CSE today.
Customer service was very good and the staff patiently helped me select the right model for my DVR (in-car camera with recording).
Installation was fast and problem free.
Product comes with warranty and worked well so far.
I will gladly recommend others to check out this company. Post Management Response
 
Devilblack
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Jul-2013
Excellent Job and Service  Posted on 03-Jul-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went there for a leather upholstery and being served in an excellent manner by Lewis.

Professionally advised with good pricing. Staff was honest about what is possible and what is not. I appreciate the "not to overpromise and under-deliver" attitude of Tomo-cse.

Would recommend my friends and colleagues to this place. Post Management Response
 
Altis08
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 10-Jun-2013
Quality leather and professional workmanship  Posted on 10-Jun-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Recently i have upholstery my leather seat, i did my survey and decided to go with Tomo, reason been is i was advice professionally when i visited them, with the set up them have, it gave me confident and decided to go with them. To my surprise when i collected my car, the leather was nicely fitted and the leather quality was good. They might not the cheaper in town nor the most expensive, with their service and quality, can relied on them and worth the investment. Thumbs up. Post Management Response
 
Aljian
Neutral Newbie
4 reviews
0 points
0 forum posts Joined on 08-Jun-2012
 Posted on 08-Jun-2012
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
visited them last wednesday. the workers provided me with an overall pleasing experience. will recommend customers to them and had peace of mind knowing there's a year warranty on their products Post Management Response
 
Actyon08
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Apr-2012
Very good quality & workmanship with good price. Highly recommended  Posted on 16-Apr-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to do up my seats last month at Tomo-CSE, was attended with very good customer service. Their staffs are very friendly and provide a lot of technical advises. Leather quality is also very good from Italy and value for the price. Workmanship is also good, after installing, it make my car look very new. They also provide 1 year warranty for any defect from the leather due to quality issue. Seeing their workshop when I arrived, I am impressed and confident that they will do a good job. I think is due to their man power and their technical staffs knowledge on leathers. Highly recommended if you want to renew your seats on your old ride. Post Management Response
 
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Merchant Logo Tomo-CSE Autotrim Pte Ltd
5 stars - based on 10 reviews

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