"Driving a Toyota Allion. My car has some weird creak sounds at the front esp when going over humps, decided to send to Alliance Auto to check + regular servicing after reading all the good reviews. Rick attended to me and advised beforehand he would need a day to check and I can collect car at the end of the day. When I was collecting, he said the sounds were coming from a couple different sources and that while he managed to fix the rattling sound, the other plasticky creak sound he could not determine and would probably need to strip the dashboard etc and need more time which isn't possible within a day. What his team did was to fully disassemble the undercarriage, check the individual parts, grease and reassemble. I found his explanation very reasonable and honest. I would like to add that I have gone to a few workshops before including one toyota 'specialist' and all recommended change of parts such as absorbers, engine mount which I did but didn't solve the problem. From the start Rick didn't recommend any part replacement but was more interested to diagnose the problem. In the end he charged me for servicing and a reasonable labour fee for troubleshooting, disassembling etc. I don't see any workshop going through this hassle and time to troubleshoot without part replacement or works. TLDR, if you are a lexus or toyota owner, just find Rick and team at Alliance Auto. They are car doctors, actually interested in finding the underlying issues to help customers and make recommendations only as necessary. Not easy to find honest, meticulous workshops. - Azmeer, Rented Toyota Allion SJN93--K Post Management Response

The shop provide very nice service with proper inspection. - KIM TAEJOONG, Owner of Toyota Lexus RX270 SKB50--Z Post Management Response

Reliable , honest, good service, professional - Betty Chia, Owner of Toyota Lexus GS300 SGT17--E Post Management Response

Very efficient work. Rick helped to conduct servicing of our car at a reasonable price, and fixed a fault with the front wheels quickly at short notice. Great customer service as well. - J, Owner of Lexus ES300F SBW18--U Post Management Response

Rick is great! He knows the make very well and is able to give objective and valuable advice. He is a phone call away when i had problem with my car. Really appreciate how reliable and trustworthy he is! - Casey Teo, Owner of Lexus ES250 SKZ45--H Post Management Response

Had a hit-and-run in the carpark resulting in a bad dent in the front bumper and scratches over headlamp. Rick had been very helpful and candid. Was able to avoid costly replacements. No complaints about the craftsmanship and definitely value for money! - Alvin Wan, Owner of Lexus ES250 SMG12--Y Post Management Response

Finally found a reliable workshop. Lexus owners please take note. 1. Went to workshop 1 to change plugs. Gave me the wrong range (0.6cm instead of 0.9cm) 2. Went to workshop 2 to change new mountings. Told me upper control arm damaged. 3. Went to workshop 3 to decarbonized and wash throttle. (Only workshop without problem) 4. Went to workshop 4 to diagnose engine running rich problem. Told me to change fuel filter first because they were unsure of where the problem lies in. Asked me got decat or not some more... 😅 Finally googled ""Lexus Specialist"" and decided to take leave and gave Alliance Auto a try. Spent 9hrs to do my car and all problem solved and explained to me. 1. Plugs changed to iridium range 2. Control arm only loosened. Tightened back up for free. (Was quoted $800 by workshop 2) 3. Fuel filter no need change (no error code) Drove back home with all my headaches gone. Fell in love with this car again. Nearly nearly traded in. Thank you Rick from Alliance Auto! http://www.lexustuning.com.sg/ - CALEB WONG, Owner of Lexus IS250 SKM11--T Post Management Response

Highly recommended for all Lexus owner. - Ryan, Owner of Lexus IS250 SLL42--T Post Management Response

I'm Eric Lee , a Property Agent at Orangetee & Tie. Due to our nature of work, the car is an essential tool. In many occasions, I have suggested Alliance Auto to my peers as mr Rick have responded and rescued my circumstances with his knowledge and skills. Value for money. Safe your time and anxiety. - Eric Lee Cheng Hai, Owner of Lexus IS250 SJC17--K Post Management Response

Excellent technical knowledge and customer service. A peace of mind on my car under their care. Highly recommended. - Nicholas Teo, Owner of Lexus IS250C SLE4--H Post Management Response

Friendly factual owner and not hiding anything that recommended solution to whatever car problems. - Azmanaziz Yumin Post Management Response

Regular here. If I can rate 6 stars I will definitely give it to them. - Tim, Owner of Lexus IS250 Post Management Response

Pro in dealing with Lexus vehicles. Prepare to pay a premium (but still cheaper than Borneo Motor)but rest assured your car will be i good hand. Unlike many workshop claim to be able to repair yet dont even know what they are doing. - Goh Wilson Post Management Response

Recommended by an fellow Lexus owner. The first thing that came into my mind upon reaching the shop is 'Lexus Haven'. They have almost every single thing that a Lexus enthusiast needs, from gear cams to accessories, Alliance Auto has it! Had my car serviced here every single time, and the results were always fantastic. The staff were also really approachable and informative, and got my car settled without too much hassle. To all Lexus drivers, THIS IS THE PLACE GUYS! Post Management Response

Good and friendly service from the owner and is also very willing to let you try out his show cars! A place for all makes not limited to TRD petrol heads only! Post Management Response