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   Consumer Reviews of Nam Huat Car Audio Pte Ltd
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OVERALL RATING
 
18 Reviewers
4.6 out of 5
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Technical Expertise
4.6/5 Customer Service
4.6/5
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Value for money
4.7/5 Outlet Experience
4.6/5
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18 Reviews

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alextan22288
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 18-Jul-2016
IROAD DASHCAM  Posted on 13-Nov-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I was introduced to Nam Huat by my friend who had installed his audio and Dash Cam in his car at the Toh Guan Branch a few months ago. So before I went down, gave them a call to make an appointment to install IROAD Dashcam. I am very impressed by the friendliness and efficiency of the staff, chose the model of the Dashcam I desire and got it all installed within 30mins.
 
The staff there is patient to walk me through the usage of the IROAD app (he even helped me to install the app to my phone). 


Overall Experience is great and will recommend my friends to come by Nam Huat if they are looking for car audio or accessories.
Management Response by Nam Huat Car Audio Pte Ltd
21-Nov-2018

Hi Alex,

Thank you very much for the review, we are glad that you liked the service we provided. We will strive to maintain the level of customer satisfaction and hope to see you and your friend again.

Cheers,
Management of Nam Huat
:)

 
GohWeeKia
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 26-Sep-2017
Extremely Bad service  Posted on 26-Sep-2017
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money4/5
  • Outlet Experience1/5
Visited and installed AVH-Z2050BT at Toh Guan outlet on Sat 23 Oct. Went back on Mon 25 Oct to seek help due to map problem. Approached Alex, and he said no time, busy. Told me to read the manual by myself. I have never met such a rude person before.
Never ever go back to Nam Huat again. Post Management Response
 
Moorthy
Premium User Moorthy
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 20-Apr-2015
Experience and Courteous Staff  Posted on 21-Apr-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I recently visited Toh Guan outlet. I met Mr Alex, Christina and his staff. They were all very courteous and friendly and strongly recommended me the latest Pioneer Products and they were really customer oriented. Their prices were negotiable too. Finally, I installed the AVH-X8750BT and the receiver in my car. I was very satisfied, pleased and impressed with their expertise, professional and workmanship. I really appreciate their wonderful service, which they have given to me.
I would like to thank them for their outstanding service.

Moorthy Post Management Response
 
Altis72
Premium User Altis72
3rd Gear
11 reviews
343 points
182 forum posts Joined on 29-Apr-2013
Pioneer AVH-X8650BT Multimedia Player  Posted on 22-Jan-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I visited the Sin Ming branch of Nam Huat Car Audio in December 2014 and was served by Ah Meng who was patient and knowledgeable. I decided on purchasing the Pioneer AVH-X8650BT Multimedia Player and reverse sensor and the installation was handled by Ah Chai, a very experienced installer. Excellent service indeed. Post Management Response
 
Simonwong
Neutral Newbie
5 reviews
10 points
0 forum posts Joined on 15-Mar-2009
Excellent customer service  Posted on 11-Nov-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Installed IRoad T7 video recorder for my car with them. They installed the recorder, both front and back, below 1.5 hours. Took time to explain to me how to use the device and very patiently answered my questions.

Went down again after 4 days because there were some problems with play back function. After checking and problem shooting, they replaced a brand new set for me. No question asked.

Solid customer service. I want to thank Alex and his team for the job well done! Post Management Response
 
Volk74
Premium User Volk74
4th Gear
3 reviews
720 points
724 forum posts Joined on 05-Mar-2003
Great professional service!  Posted on 21-Oct-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Not the cheapest in town. But you will fantastic service. Went to the toh guan outlet and was served by Ah Yang and his team. Good problem solvers and his careful in their work. Not pushy at all. Post Management Response
 
Micron88
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 15-Mar-2009
Reverse Sensor  Posted on 24-Aug-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to sim ming outlet to replace my 2pt reverse sensor. Good price & service. Post Management Response
 
Shurikent
Premium User Shurikent
Neutral Newbie
3 reviews
1 points
1 forum posts Joined on 15-Mar-2009
 Posted on 02-Aug-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went down today to do up my ICE at Nam Huat (Toh Guan). Attended by Ah Yang and two of his workers. Asked Ah Yang to recommend me component speakers and an amplifier for them and informed him of my budget. Immediately he gave me something to think about and without being pushy about it. Whenever I had any concerns or questions he would answer them patiently. Very satisfied with their workmanship and patience. Would go back to them anytime. Post Management Response
 
Tofumight
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Jul-2012
Reliable, honest, helpful  Posted on 18-Jul-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Found Nam Huat thru this and Pioneer website as it is one of the authorized dealer. Went down today to enquire and to replace the existing faulty one in my car. Staff was friendly and helpful, provided suggestions and was able to recommend a few models with explanation about the functions of each. Gave sound advice such as durability based on experience and he was patient with answering questions. Not pushy at all and we were free to decide our choice. Finally chose Pioneer AVH 1450 DVD and cost is reasonable with installation. Took about 45 mins in all for good job done. Technician demo'd how to use player patiently and also helped to preset FM stations. He even returned the faulty one so that we have option to put it back should we sell the car and keep the Pioneer one. Thought that was a good idea! Overall good positive experience... Thanks to Nam Huat, a highly recommended workshop. :) Post Management Response
 
Acegem84
1st Gear
2 reviews
66 points
103 forum posts Joined on 15-Mar-2009
One of the good & patient installers for ICE  Posted on 30-Jun-2012
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Everyday when im at pie i will see this show by the side of Toh guan and decided to try my luck. Initially was to get an active sub as im those reasonable listener. that time i just gotten the pioneer 4350 dvd and decided to add on to make it better. List are the things i did with them oct 2011 : gotten a reasonable price car alarm and pioneer ts wx110a active sub. nov-dec 2011: mosconi amplifier + 4 " speakers + 6 " coaxial speakers + audison bit ten june 2012 part 1: overhaul whole system, fabricated door panel to fit 6 " speakers. Upgraded to morel dotech ovation + 2 layer aurix sound proof. june 2012 part 2: Did 10" audio system woofer + custom wooden box with hertz monoblock amp + retuning of audison bit ten + customised boot cover (Wooden, not acrylic.) Ah yang (foreman) who oversees all has deep knowledge abt products, understands ur budget constraints and is not pushy abt the products. Despite wanting to get a budget setup, his analysis and knowldge gives me the confidence of the products introduced and therefore i decided to get smth above avg, not so hard core. In the end, i get what i need too. The places gives good price and good scenery and waiting time although is long, there's an aircon room to rest and you can rest assure Nam huat gives u what u need for the price u pay and definitely price is slightly better than some other places. Post Management Response
 
Zeagle
Premium User Zeagle
2nd Gear
1 reviews
116 points
112 forum posts Joined on 19-Sep-2004
Patient  Posted on 12-Sep-2011
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Done my reverse sensors at Toh Guan Branch. Went back a couple of times for small adjustments, completed as soon as they can spare the time and without fuss. Post Management Response
 
Ssnn
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 06-Jul-2009
 Posted on 10-Feb-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Nice people. Initially I check the audio system price with them, later buy from outside sale. Then go back to them for installation, they gave me the same smile and same effort to fix my system. Very reasonable place in west. Post Management Response
 
Cbx750p
Premium User Cbx750p
5th Gear
2 reviews
1,156 points
1117 forum posts Joined on 23-Jul-2004
 Posted on 05-Feb-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The guys there are really customer oriented. I went back several times because I changed my mind about location and settings on my ICE. They did it each time without any question or dissatisfaction ! Really good people. Prices are also very down to earth ! I recommended many of my buddies there and they are full of praise for them ! Keep up the good work ! Post Management Response
 
SGCMFlexer
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 30-May-2009
 Posted on 08-Apr-2008
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
my searched for ICE ended at the Toh Guan outlet. was driving around looking for quotation and advice. This is the only shop that really made an effort to answer my questions, provide good advice... and most staff were very friendly... and surprisingly, the price quoted here is the cheapest among the workshops i've gone to... if looking for ice, go around other workshops before coming here, otherwise you won't appreciate the price and service. Post Management Response
 
Beng1
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 09-Oct-2007
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
beng1 I got my amplfier ,a pair of speaker and a subwoofer from them and is working good . Post Management Response
 
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Merchant Logo Nam Huat Car Audio Pte Ltd
5 stars - based on 18 reviews

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