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   Consumer Reviews of Yap Brothers Motorsport
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OVERALL RATING
 
91 Reviewers
4.9 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.9/5 Outlet Experience
4.9/5
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91 Reviews

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Subutai
3rd Gear
4 reviews
338 points
1785 forum posts Joined on 21-Nov-2005
Michellin Primacy 4  Posted on 16-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Got a set of Primacy 4 from Yap brothers at good pricing.

Hassle free coordination and installation.
 
Defelio
Neutral Newbie
5 reviews
2 points
392 forum posts Joined on 20-Jul-2004
Scrubbing Scouring Pad  Posted on 20-Dec-2020
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Overall Rating: 
  • Technical Expertise2/5
  • Customer Service3/5
  • Value for money4/5
  • Outlet Experience3/5
Jennifer is fine but they have a weird practice of using scrubbing scouring pad to get rid of the residue left by the previous balancing weights! Told me the weights may come off if they scrub it.. I rather it drop then have them scrubbing my TE37... A plastic scraper and some Goo Gone/3M residue removal is the way ahead.
 
kelaihoyin
5th Gear
1 reviews
1,240 points
589 forum posts Joined on 20-Jan-2014
Outstanding Service!  Posted on 14-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Jennifer was very friendly and patient in attending to my queries.
Team there is knowledgable. Definitely know what they are doing.
Workshop clean and organized with good waiting room.

Got a set of PS4s with the year end promo. Price unbeatable. Managed to bundle off with new set of rims as well.

All in all good experience. Will definitely recommend others to Yap Brothers Kaki Bukit. We need quality service like Jennifer and her team in the Automotive Service Industry. Keep up the good work!
 
review user
Mobile Reviewer
Whole experience was excellent  Posted on 24-Mar-2021
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
The customer service was excellent, from first contact asking for the product availability and price to reserving the tyres of my specs, to eventually attending to me when i went down on appointment and showing me the products, explaining and all. The price on offer was also very attractive, compared to other shops i checked with at the time. The whole experience was excellent at Yap Brothers, which is the complete opposite of another shop that I went to just a week before that. - Chiang Yew Kee, Owner of Hyundai TL Tuscon SLN10--B
 
review user
Mobile Reviewer
Highly recommend this place  Posted on 06-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to check whether there were stock for Potenza Re004 as it was out of stock most places (after calling a few other tyre shops)z Was pleasantly surprised when Jennifer told me they have stock! The price was very competitive and she was also able to share with me other prices for other brands. The guys who changed out the tyres was very attentive to detail. They even washed my rims and new tyres! Was pleasantly surprised by that as no one ever done that for all my years of driving! Highly recommend this place and Jennifer’s team for the good experience and pricing! - Mervyn Soon, Owner of Skoda Octavia SMU30--R
 
review user
Mobile Reviewer
Professional service, recommended!  Posted on 09-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Delivered what is required. Not pushy for sales so you can think properly on what you really want. They are respectful on all customers regardless of what rims you are taking. (I have been turned down snobbishly by an owner recently in serangoon ave 1 before coming here just because I said I am driving a Honda Fit and looking for 16”) Housekeeping is excellent too.You don’t need to worry that your car is punctured by anything that is on the floor unlike other work shops. Overall they are professional and it’s a comfortable place to go to to get your idea rims regardless of what car you are driving and what rims you are looking for. - Chong Chun Wei, Owner of Honda Fit SML84--K
 
review user
Mobile Reviewer
Installation was fast and good  Posted on 08-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had a pleasant experience changing tyres at the Kaki Bukit branch. Installation was fast and good with hand tightening. Prices reasonable and great customer service. - JK, Owner of Skoda Octavia SLG8--X
 
review user
Mobile Reviewer
Professional service  Posted on 31-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Always happy with the professional service offered at Yap Bros Workshop. - Faisal, Owner of Mercedes-Benz A180 SDN14--L
 
noMercy
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 12-Aug-2018
Extremely good service  Posted on 05-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to change my tyre and was greeted by Jennifer. She was very nice and friendly. The price they quoted was very competitive as I've done my research across many other workshops. The whole process of tyre change were fast and professionally done. Will definitely recommend!
 
review user
Mobile Reviewer
Recommended  Posted on 29-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Jennifer and the staff have been really helpful and friendly. Will definitely recommend. - Ryan Lim, Owner of Audi A3 SMU20--U
 
review user
Mobile Reviewer
Quick and fast, hassle free service  Posted on 24-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Recommended by friend. Got Michelin PS4 at a good price. I give them a call in the morning, gotten a quote and I went down for installation during lunch time. Quick and fast, hassle free. Jennifer and her staffs are nice and polite. Pleasant experience. - Roy Tan, Owner of Honda Civic SDY90--M
 
review user
Mobile Reviewer
Fantastic service by jennifer!  Posted on 13-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Fantastic service by jennifer! Friendly and professional - Desmond , Owner of Honda Odessey SKR31--M
 
review user
Mobile Reviewer
One of the best price I can find  Posted on 12-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Returned customer at Yap Brothers (Kaki Bukit). One of the best price I can find. excellent, friendly and knowledgeable service by Jennifer. it is easy and convenient to get to the new Kaki Bukit branch. Overall, very pleasant experience. - Wee Hong, Owner of Subaru Forester SKN45--U
 
review user
Mobile Reviewer
Very friendly and good experience.  Posted on 05-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
"Very friendly and good experience. Place is convenient." - Kenneth lee, Owner of Honda Shuttle SML94--K
 
review user
Mobile Reviewer
Jennifer willing to answer and help.  Posted on 05-Nov-2020
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Overall Rating: 
  • Technical Expertise3/5
  • Customer Service4/5
  • Value for money3/5
  • Outlet Experience4/5
Can drop by to ask and Jennifer willing to answer and help. - Arthur, SJJ4--U Owner of Toyota Camry
 
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Merchant Logo Yap Brothers Motorsport
5 stars - based on 91 reviews

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