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Home » Motor Directory » Infratint Automotive Film Pte Ltd


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   Consumer Reviews of Infratint Automotive Film Pte Ltd
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OVERALL RATING
 
96 Reviewers
4.9 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.8/5 Outlet Experience
4.8/5
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96 Reviews

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review user
Google Reviewer
Value for money  Posted on 03-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went into the car at 12noon. Yes much cooler than my previous film. Indeed value for money. - Richard Wong
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Thank you Richard for your positive feedback about us. We are happy to be at your service.

 
review user
Google Reviewer
Iinterior does not feel hot after long hours of parking in the sun  Posted on 02-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Explained in details on the type of films available. Its has been 4 days since i have it installed and the interior does not feel hot after long hours of parking in the sun. - Peter Seow
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Thank you Peter for your nice feedback about us . It was our pleasure to be able to serve you.

 
review user
Google Reviewer
Thanks Sherman and team  Posted on 19-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
I would like to recommend infratint, they are professional, fast and very punctual and will finish within the time they give. After doing the film the car feel more cooler inside and no more scorching sun. Thanks Sherman and team keep up the good work. - Andy Khoo
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Thank you very much for your kind review!

 
review user
Google Reviewer
Thumbs up guys  Posted on 19-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
They are really a bunch of professionals from the way they worked with at least 2-3 staffs working on one car. They leave no spots untouched and are very detailed on their job. They showed patience towards their job and you can really feel assured as they will produce the finest job with a satisfying finishing touch to your car. A nice and cozy environment with soothing music to relax while waiting for your car. Quality is really value for money and it's really worth the wait even if there are many cars in the queue. Thumbs up guys for the great and satisfying work. Will definitely strongly recommend to my friends and to those who are reading this. - Stedman Lee
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Thank you Stedman for your very kind review, and for your time in taking to detail your experience. 🙏🏻

We will share your review with our team to keep them motivated 👍🏻👍🏻👍🏻

 
review user
Google Reviewer
Good service  Posted on 18-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Friendly staff. Good service and a job well done. Now my car is a lot more cooler than before. - Goh Hung Pin
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Thank you Mr Goh. You are very friendly as well.

 
review user
Google Reviewer
Good service  Posted on 17-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Manage to drop in without booking very responsive and friendly service with detailed explaination. I can feel the difference immediately while driving under the hot sun. Good service and ready to answer all queries and concerned..👍👍💪💪 - Agus Mahfoz
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Thank you Agus Mahfoz for your very kind review. We will share your review with our team to keep them motivated 👍🏻👍🏻👍🏻

 
review user
Google Reviewer
Definitely recommend to any guys  Posted on 16-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Very professional and will treat your like their's, notice they put guard on the door to prevent it hitting against the wall. Speed and precision at its best. Definitely recommend to any guys who wants to do their film there. - Calvin Low
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Hi Calvin, Thank you very much for your kind review!

 
review user
Google Reviewer
Impeccable installation  Posted on 27-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service3/5
The skills of Infratint's crew for installation of their solar film is impeccable. Came twice. Installed on my first car - front windshield and 2 side windows using their top solar film. 2nd time came back with my 2nd car. I decided I'll skip and go to other installers after seeing their crew for a 2nd time. Deducted one star. Staff seems to be using luring tactic to try to get to commit more and more. Was told removal of solar film on car was $20. Then when I decided to do the side windows as well, I was told every piece is chargeable at $20.<

Hmmmm.....this was not mentioned on Infratint's website. $20 one time charge is ok. If I'm doing whole car, $120 removal charge for existing solar film? Considering I'm spending $400 on windshield and 2 front sides...Come On...Sherman...you can give your customers a break! Can't just keep adding in the hidden costs to unsuspecting customers. Be upfront and put it up on your website.

One star deducted for their crew's 'insistence' on using only Mandarin as a form of communication. Out of ten plus guys standing around my car, only the one that communicates in Mandarin willing to speak up. So English speaking, Eurasian, Malay and Indian customers all don't need to come to Infratint to do their solar film unless you can communicate in Mandarin! - Daniel
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Hi Mr Daniel . Thank you for your feedback about us . We are sorry to learnt about your recent experience with us. 🙏

After reading your feedback , I feel most probably it was due to miscommunication error between you and my guys . I would appreciate if you can contact me at 94560888 so that I can personally clarify your queries.

Sherman Chan

 
review user
Google Reviewer
Good Solar Film  Posted on 25-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
The customer service by infratint is of top grade. Well explained on the product and advise given by Sherman. And good workmanship by the team. The car is much more cooler then before. Only regret is didn't went to Sherman earlier. Endure the heat for so long. - Ng Kok Leong
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Thank you Mr Ng for your feedback. We are happy to be at your service

 
review user
Google Reviewer
Super service  Posted on 21-Feb-2020
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Overall Rating: 
  • Customer Service5/5
They go in-depth to explain each of their films and the customer service they provided was superb - Jason Chong guowei
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Hi Jason, Thank you very much for your kind review!

 
review user
Google Reviewer
Keep up the excellent work  Posted on 18-Jan-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Went on 18 Jan 2020 Saturday morning to do up the film. Infratint Staff were friendly and explained the various film to me in details. They also explained which are the film that I should use that could comply with LTA regulation as my stock Honda has black window, i could not use certain film.

About 3 people were working on my car and it was quite efficient and fast. Took them about 2 hours plus to settle. So far no bubbles or any issue after installation. Very happy about it. Heat was cut down to some extend way better than what my PI has installed for me.

Keep up the excellent work ^^ Happy Chinese New Year to all of you! - Cheah Seng Kai
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Thank you very much for your kind review Mr Cheah. Happy to hear of your feedback and satisfaction. See you next time!

 
review user
Google Reviewer
Highly recommend  Posted on 19-Dec-2019
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Overall Rating: 
  • Customer Service5/5
Before you purchase they will make sure all details are made known to you and no hard selling at all. It's all logical selling at your own comfort. Level of details and explanation is excellent. Staff were been helpful and they will try to meet your request whenever they can. Warranty is digitalis and you won't need to keep a copy of the receipt. In a layman way of saying, your car is in good hands. - AP
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Thank you very much for your kind review!

 
review user
Google Reviewer
Good car tinting company  Posted on 13-Dec-2019
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Overall Rating: 
  • Customer Service5/5
Found this car tinting service company from SGCarmart which is Star Merchant 2019. The sales and installer provided explanation on different tint film available and we decided on the tint film according to our budget. Tinting completed in 2 hours. - yzong
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Thank you Yzong for your nice feedback about us . It was our pleasure to be able to serve you .

 
Finobaby
Neutral Newbie
4 reviews
0 points
23 forum posts Joined on 20-Jul-2011
Strongly Recommended  Posted on 12-Nov-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Great service by Sherman and Team. Great workmanship and good quality. I can feel the difference after I have installed the solar film. My husband car was done by them as well. Thumbs up
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Thank you Finobaby for your positive feedback about us. We are happy to be at your service.

 
review user
Google Reviewer
Great Service  Posted on 19-Oct-2019
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Overall Rating: 
  • Customer Service5/5
Quality service and products.. Nothing lesser👍🏽👍🏽👍🏽 - Ivan William
Management Response by Infratint Automotive Film Pte Ltd
19-May-2020

Thank you Mr Ivan William for your positive feedback about us . You are a great customer as well. 🙏

 
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Merchant Logo Infratint Automotive Film Pte Ltd
5 stars - based on 96 reviews

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