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   Consumer Reviews of Providence Automobile Pte Ltd
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OVERALL RATING
 
31 Reviewers
4.8 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.8/5 Outlet Experience
4.7/5
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31 Reviews

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saivinayaka
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 11-Oct-2020
Reliable and Honest!  Posted on 24-Aug-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Took my Honda Vezel for a quick inspection to check braking system. Although I went without prior appointment, Providence front desk helped me get in touch with their folks. They asked me the problem, had a quick check and told me that my brake pads can still go for another 5K before change. Also, pointed out another issue, which was not detected by the earlier servicing.

I decided to change the brake pads anyways. They installed genuine Honda parts. I was impressed by their honesty, and service. Polite as well. Look out for Zai - highly professional and honest guy. 5 stars from me.
 
review user
Vincent, Owner of Mazda 3, verified customer
Work well done!  Posted on 29-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Overall, had a very good experience with them. Staffs were accomodating and friendly, it was a work well done. Will definitely recommend them!! - Vincent, Owner of Mazda 3 SMC19--R
 
review user
Tammy, Owner of Mercedes Benz C180, verified customer
Excellent service by Providence auto!  Posted on 27-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Excellent service by Providence auto! Impressed by how well they serve their customers in midst of being busy. They were patient and accommodating, very professional. - Tammy, Owner of Mercedes Benz C180 SBV68--B
 
review user
Micheal, Owner of Honda Integra, verified customer
Trustworthy and reliable workshop!  Posted on 23-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Trustworthy and reliable workshop! The crew really know their stuff well and as extremely helpful. - Micheal, Owner of Honda Integra SGV22--X
 
review user
Will definitely visit again! Andy Teo, verified customer
No hard selling at all  Posted on 16-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Enquired over the phone and was given a quote and told to bring my car down. Upon arrival, the team were very welcoming. They gave it a check and double confirmed the pricing with me which was similar to what they quoted before. I am glad that they did not try to jack the price up. Very honest! No hard selling at all. Will definitely visit again! Andy Teo, Owner of Honda Step Wagon
 
review user
William, Owner of Lexus ES250, verified customer
100% satisfaction!!!  Posted on 12-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
100% satisfaction!!! Professional and experienced technicians. The workmanship was top-notch, great job. - William, Owner of Lexus ES250 SKQ10--S
 
review user
Randall, Owner of Toyota Supra, verified customer
Fast and efficient manner  Posted on 07-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had problems with my car and they were able to diagnose the problem almost instantly. Got it solved in a short period of time. Work was done in a fast and efficient manner, I highly recommend their service. - Randall, Owner of Toyota Supra SMF--E
 
review user
Isabelle, Owner of Hyundai Elantra, verified customer
Smooth and hassle free  Posted on 03-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Transaction was smooth and hassle free, my car was done promptly. The down time was short despite having other customers. The boss was approachable and friendly, we chatted for quite a bit and he shared his experiences and gave many good advices. - Isabelle, Owner of Hyundai Elantra SLQ79--T
 
review user
Terry, Owner of Toyota CHR, verified customer
GOOD QUALITY WORK  Posted on 30-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
GOOD QUALITY WORK, extremely pleased by their workmanship. The crew were polite and helpful Looking forward to go back to them again! - Terry, Owner of Toyota CHR SME63--L
 
review user
Chin Teng, Owner of Toyota Lexus NX300, verified customer
No doubts on their professionalism  Posted on 24-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My favourite go to place for servicing, no doubts on their professionalism. - Chin Teng, Owner of Toyota Lexus NX300 SML32--J
 
review user
Yong Jia, Owner of Seat Ibiza, verified customer
Do not overcharge you  Posted on 18-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Not aggressive in pushing for sales, will only recommend what you need. Service was fantastic, well recommended. Price was reasonable as well, do not overcharge you just to earn. - Yong Jia, Owner of Seat Ibiza SMU65--E
 
review user
Kayden, Owner of Nissin Qashqai, verified customer
The team were friendly and helpfu  Posted on 12-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
The team were friendly and helpful. They answered all my enquires promptly despite having many questions, I am truly amazed with service. Glad that I chose to get my car done with them, big thumbs up! - Kayden, Owner of Nissin Qashqai SMS29--X
 
review user
Keith Tan, Owner of Seat Toledo, verified customer
Great Job  Posted on 10-Nov-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
They did a great job in fixing my problem, rates are affordable. - Keith Tan, Owner of Seat Toledo SLP79--G
 
review user
Sky, Owner of Nissin Qashqai, verified customer
All time favourite workshop  Posted on 09-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Have been visiting them for years and still my all time favourite workshop. Skilful and professional. - Sky, Owner of Nissin Qashqai SJD4--G
 
review user
Muhd Aditia, Owner of Honda Fit, verified customer
Pricing is affordable  Posted on 03-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The technicians were professional. Pricing is affordable and the workmanship was excellent. I would like to commend their good service! - Muhd Aditia, Owner of Honda Fit SMS68--X
 
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Merchant Logo Providence Automobile Pte Ltd
5 stars - based on 31 reviews

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