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   Consumer Reviews of Auto 101 LLP
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OVERALL RATING
 
87 Reviewers
4.9 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.9/5 Outlet Experience
4.7/5
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87 Reviews

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Google Reviewer
Excellent technician and boss  Posted on 11-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Ron is an excellent technician and boss. Highly recommended - Colin Chua Post Management Response
 
review user
Facebook Reviewer
Friendly, legit, honest, efficient, professional service!  Posted on 08-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Been always patronizing Auto 101. Friendly, legit, honest, efficient, professional, are words i will use to describe them. Thank you! - Ray Tan Post Management Response
 
review user
Google Reviewer
Very professional and trust worthy shop and staff  Posted on 10-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
First time here. First time car owner n first time doing servicing. Very professional and trust worthy shop and staff. Will tell you what is necessary to change or replace. Fast and efficient would recommend to other car owners. Price is reasonable, good workmanship. Thanks. - Jeremy Post Management Response
 
review user
Facebook Reviewer
Kudos to the expertise of Ron and his team  Posted on 07-Jan-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Passengers complain that sitting in my car was a very rough and bumpy experience. Sent to Auto 101, managed to detect that suspension issues immediately despite both my authorised dealer workshop and autobacs did not detect any problem. kudos to the expertise of Ron and his team. Their pricing was reasonable too. - Shawn Wang Post Management Response
 
review user
Mobile Reviewer
Very knowledgeable team at Auto 101  Posted on 27-Jun-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Has been their customer for many years since the time when they just started with only doing mainly accessories. Always going back for Ron, a very honest and experienced young boss with his passion for cars, he really taka all his customers' car as if his own car. Not to mention, their pricing is very reasonable too and I can always laze around at the air-con area while getting the car fixed which I can also see through from the glass window to observe my car getting done too. - Zhao Ming, Owner of Mazda 5 Post Management Response
 
review user
Google Reviewer
Very competent and professional staffs  Posted on 20-Jun-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Went there for servicing and the price is reasonable. The staff were very competent and professional. No stains and messy handling. My car feels smoother and power improvement. Bagus!! 👍👍 - Lim Desmond Post Management Response
 
review user
Facebook Reviewer
Very prompt response, service and attention to detail in job done  Posted on 15-Jun-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Came to Auto 101 on my friend's recommendation to have my car folding mirror motor replaced. Very prompt response, service and attention to detail. As I was ordering the parts myself, Ron did advise me to order the correct part. Reasonable pricing. Clean work environment. - Paul De Costa Post Management Response
 
review user
Google Reviewer
Friendly, dedicated and professional staff  Posted on 23-May-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Friendly, dedicated and professional staff, their price is very transparent and reasonable. - Des Post Management Response
 
review user
Mobile Reviewer
Great as always  Posted on 26-Mar-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Dropped Ron a Whatsapp to fix an appointment for the usual servicing and to change my brake kit. Was being recommended to TRW during my previous servicing about half a year ago and decided to do everything for the next servicing. For this time, I chose the MPM servicing package. Great service as usual by Ron and his team! Kudos to Auto101. Thank you for a great job as always! - Vee Jay, Owner of Mitsubishi Lancer Post Management Response
 
review user
Facebook Reviewer
Great customer service with reasonable price!  Posted on 04-Feb-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Excellent customer service and very efficient and organised. reasonably priced too! - Shaun Ho Post Management Response
 
review user
Facebook Reviewer
Thumb up for Auto 101 with no hard selling at all!  Posted on 26-Jun-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
I'm a regular customer at Auto 101, Ron and his team always provide good services and consultation. Not once did I felt any hard selling from them. Thumb up! - Vincent Ong Post Management Response
 
review user
Google Reviewer
Best service experienced from Auto 101  Posted on 21-Jun-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
One of the best service experienced. Owner gives very in depth knowledge of problem that i am facing. - Betta Professional BettaSystem Post Management Response
 
review user
Facebook Reviewer
Job well done by the mechanic.  Posted on 05-May-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Job well done by the mechanic. Changed coolant system parts and very satisfied with the work done. - Benjamin Lai Post Management Response
 
SeiFeiLou
Neutral Newbie
4 reviews
0 points
0 forum posts Joined on 18-Sep-2015
Failure to detect Battery Low  Posted on 27-Mar-2018
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Overall Rating: 
  • Technical Expertise2/5
  • Customer Service4/5
  • Value for money3/5
  • Outlet Experience4/5
Went to service my car recently in Feb 2018. Six days later battery went flat. Had to call Battery Mobile for immediate battery replacement.

Checked their Record Sheet indicating "Good" For the "Battery Check"". Post Management Response
 
review user
Google Reviewer
Superb service by team Auto 101  Posted on 30-Jun-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Superb service by team. Sent my car to rectify issues with my headlights after going to numerous workshops only to be told to get new headlight assembly. Problems were fixed in less than an hour. Great job and very good service!! - Syafiq Mahfudz Post Management Response
 
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Merchant Logo Auto 101 LLP
5 stars - based on 87 reviews

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