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   Consumer Reviews of Mirage Motorwerkz Pte Ltd
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OVERALL RATING
 
66 Reviewers
4.9 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
4.9/5 Outlet Experience
4.9/5
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66 Reviews

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Google Reviewers
Great work  Posted on 17-Jun-2020
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
The boss and his team are very Benjamin Fong. The boss always willingly to listen to you and help you whatever he can. Great work and thanks! - Benjamin Fong Post Management Response
 
review user
Mobile Reviewers
Excellent service  Posted on 22-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
I'm happy with the overall service. They have a friendly boss who is very knowledgeable. Their staff in another hand knows what they are doing too. - Mandy Soh, Owner of Volkswagen Polo Post Management Response
 
review user
Mobile Reviewers
Professional repair expert  Posted on 15-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience3/5
Went over to their second outlet in East Coast for emergency repair. Happy with the quality service they offer. Price-wise is still reasonable to me. - James Low, Owner of Volkswagen Golf Post Management Response
 
review user
Mobile Reviewers
Reliable Workshop  Posted on 24-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Send my car to normal servicing. They provide honest and overall offer reliable service. - Aaron Goh, Owner of Audi A4 Post Management Response
 
review user
Mobile Reviewers
Knowledgeable & friendly staffs  Posted on 18-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Offer transparent pricing. Worth a visit for car maintenance as they don't hard sell. Their friendly attitude, knowledge and customer service levels are commendable. Highly recommended! Chang C M, Owner of Mercedes Benz C180 Post Management Response
 
review user
Facebook Reviewers
Highly Recommended!  Posted on 22-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Would like to compliment the professionalism of Mirage Motorwerkz especially the boss Ah Heng. My VW broke down on the weekend, was helpless and no other alternative but tow to VWS. However, VWS took 1.5 days to diagnose and quote me $4500+. I was hesitating whether to proceed with VWS or other 3rd party workshop. Luckily one of my friend recommended me Mirage Motorwerkz. call Heng and told him my concern and eventually decided to let him handle my car. He arranged tow truck back to his workshop and diagnosed the fault problems. He's very patient and keep giving me the updates promptly & suggestions. Within a day those faulty parts were spotted and told him to proceed. Took my car today. all the problems were gone and drive like brand new car. The final bill included oil change 1/3 of VWS quoted. Was extremely delighted. Would like to thanks his team especially Heng (boss) for the patient explanation and promptly updates. Highly recommended. Heng is straight forward, patient and customer service oriental. - Lawrence Lee Post Management Response
 
review user
Google Reviewers
Does not overcharge, professional, detailed and knowledgeable  Posted on 02-Dec-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Does not overcharge, professional, detailed and knowledgeable. Very efficient as well. The boss is approachable, humble and gives honest suggestions without overcharging. The work was very well done too. As seen from the photos, the boot of my car was dented and had several scratches. The boss suggested a paint job and to pull out the dented part. I was amazed by how well the job was done and it took only 2 days. You couldn't even tell that it has been dented before! Would highly recommend this workshop! - Jiajie Sim Post Management Response
 
review user
Mobile Reviewers
Highly recommended  Posted on 22-Oct-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Standard of services offered is the best! The workshop is well equipped with all necessary equipment. Jeff Hong, Owner of BMW 318i Post Management Response
 
Sunshine0881
Neutral Newbie
1 reviews
3 points
1 forum posts Joined on 10-Nov-2012
First Servicing  Posted on 04-Oct-2019
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Very friendly staffs and will advise on what parts need to be replace and willingly breakdown the list to show.... Last but not least, will clean up the car before handing over to owner. Post Management Response
 
review user
Facebook Reviewers
My first servicing & its recommended!  Posted on 04-Oct-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Did my first servicing at this workshop. Very approachable staffs and will breakdown list of parts recommended to change and not pushy on asking to purchase this or that. - Tan Guowen Post Management Response
 
Dnttkoh
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 23-Jun-2009
Audi A4  Posted on 30-Sep-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Excellent experience from my first visit. Mechanics are friendly knowledgable and careful with their servicing. Will come back again. Well done Mirage. Post Management Response
 
review user
Facebook Reviewers
Friendly boss & mechanics  Posted on 05-Sep-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
Friendly boss and meticulous team. Have always been satisfied with their workmanship. Keep up the good work! - Kenneth Quek Post Management Response
 
lenikhe1989
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 02-Feb-2019
Audi A7  Posted on 30-Aug-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Have visited multiple places and could get my problem resolved. At last it was resolved by mirage motor! Thumbs up! Post Management Response
 
kei78
Neutral Newbie
1 reviews
2 points
6 forum posts Joined on 04-Jan-2019
Best workshop!!  Posted on 18-Aug-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Fast service and reasonable rate, the boss and workers are very friendly too , will definitely going back again! Post Management Response
 
jasonlee123
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Oct-2013
Good diagnostic workshop  Posted on 16-Aug-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very Good diagnostic! My regular workshop that I'll go to. Also recommended my friends over and all positive feedback! The team at Mirage is also very responsive when I call to ask for my car status. Definitely recommend this workshop! Post Management Response
 
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Merchant Logo Mirage Motorwerkz Pte Ltd
5 stars - based on 66 reviews

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