Thank you CL Leasing for their service plus customer service.. esp on Roger he has been helpful throut my enquires and needs on the rental. Its been almost 4yrs with rental with them and would definately recommend CCL to my acquintance.. - Yoko Masaaki, Rented Toyota Vios

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Just rented a car a day after passing my TP test, and Roger was super accommodating to my request! As a first-time renter, he patiently went through the whole process and explained the insurance details clearly. He also helped check the car, pointed out any existing marks, and gave useful tips on what to look out for when picking up a car. Really friendly, helpful, and professional service — highly recommended! 👍 - Fairoz, Rented Mazda 3

Got into an accident recently with a carlite rental vehicle. Roger from CL leasing was very helpful in explaining to us how everything works from the insurance. We also rented a car from CL leasing on a one year lease contract and Roger was super helpful with the process and everything was smooth. He explained to me the contract and it was easy to understand. As it was my first time getting into an accident, he was really understanding and assured me that he will help as much as possible. His replies are also very speedy and was also patient answering my queries. Definitely worth renting from them and also communicating with them. Worth the time and money and really recommend to check it out.

Got into an accident recently with a carlite rental vehicle. Roger from CL leasing was very helpful in explaining to us how everything works from the insurance. We also rented a car from CL leasing on a one year lease contract and Roger was super helpful with the process and everything was smooth. He explained to me the contract and it was easy to understand. As it was my first time getting into an accident, he was really understanding and assured me that he will help as much as possible. His replies are also very speedy and was also patient answering my queries. Definitely worth renting from them and also communicating with them. Worth the time and money and really recommend to check it out. - Nicholas, Rented Honda Fit

I had a fantastic experience with CL Leasing and its my 3rd year leasing from them, and I’d like to commend Roger for his exceptional customer service. From start to finish, Roger was professional, attentive, and genuinely cared about making the leasing process smooth and stress-free. He explained everything clearly, addressed all my concerns promptly, and went above and beyond to ensure everything was well taken care of. It’s rare to find such dedication and sincerity in customer service and CL leasing takes pride in their fleet and management of cars. Highly recommend both CL Leasing and Roger! - Ashley, Rented Mazda 3

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Firstly very big thank you to Yaoxiang ! Replies are super speedy , literally almost immediate. - Decided to lease with them after recommendations . No regrets ! When i first went down to settle the documents & stuffs to lease , very grateful for yaoxiang to not brush me off , that's what some company will do , adding on to the fact that you're a female driver renting . - I recalled having many enquiries , all to which he answered with patience . There was also another bunch of client there which was creating quite a scene & drama , but YaoXiang handled it professionally. No raising of voice , no dissing off . Check In & Out was totally hassle free , quick & easy . Had to extend another month , which was done fuss-free thanks to YX , no need to head down as well . - Lastly , not to mention that YaoXiang has given support in & out of leasing ! Helped me to apply Season Parking , Explaining the process if i wish to terminate it as well . We also had casual chats regarding my new vehicle as well after my leasing ended . The Reviews speak for itself , Thank You YaoXiang !

I had been leasing car through CL Leasing Pte Ltd for the past 8 years and the experience is exceptional. Their customer service support is outstanding and a dedicated team is always ready to support for any enquiry onsite or through whatsapp / phone call. Communication was prompt and clear from initial enquiry to finalizing paperwork, the excellence continued. Whenever there is some issue with the car (eg. No battery, tyre flat), their employee (Roger) will promptly response with the rectification. The entire team at CL Leasing Pte Ltd seems to operate with a customer first mentality and i will definitely recommend them to all my friends and family without any reservation. - CHIAM KIAN WEE, Rented Toyota Vios

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I had an excellent experience with CL Leasing Pte Ltd. The customer service team was professional, friendly, and always ready to help. They gave me clear and practical technical advice, which made the whole process smooth and stress-free. Not only was the lease cheaper compared to other options, but the onsite service was also impressively fast. The car itself was in good condition, clean, and well-maintained when they handed over to me. Overall, I’m very satisfied and would highly recommend CL Leasing Pte Ltd for their outstanding service, affordability, and reliability. - Geraldine Koh, Rented Honda Vezel

Been with CL for the 3rd year for long term leasing, experience is consistently positive as Yao Xiang who is my liaison is always there whenever there’s any issues with the vehicle (there’s not much about once if not twice a year max), Yao Xiang ensures all observation that may be a concern about the vehicle is being looked in swiftly and professionally, thanks CL and Yao Xiang for giving me a peace of mind when I lease long term, keep up the great work, thanks! - Melvin, Rented Nissan Qashqai

was very happy and satisfied leasing a vehicle through CL Leasing, and I have to say that the experience I have with this company did exceeded all my expectations. From the first day I was leasing to now, the team and friendly staff demonstrated professionalism, efficiency, and a genuine commitment to customer satisfaction. What really stood out, however, was the personal attention I received from Mr Roger, one of their sales people, who is a very experienced and friendliness made the entire process smooth and enjoyable. He will ask what I need and try to meet my expectations and tries his best to help with all my inquiries. CL Leasing offers a lot  of vehicles to suit every lifestyle and need. Each vehicle is well  maintained, ensuring not only a stylish ride but also peace of mind knowing that the car is reliable and safe to drive. The standard and a well maintained of their cars demonstrates the company’s dedication to quality and customer need. The leasing process itself was straightforward and very open. Mr Roger took the time to walk me through all the available options, explaining lease terms, mileage allowances, and payment plans in clear, simple form and easy to understand. And also will check if there is anything or feedback that requires the company's attention. Like how the vehicle and how it is conditioned after a few weeks of driving it. He also answered every question patiently, making sure I felt fully informed before I making any decisions. I have found Mr Roger is very professional and he is very knowledgeable and patient, and genuine care for his customers and will ensure that I make the correct choice  as a first timer leasing like myself and he deserves a shout-out for making the experience leasing with CL leasing so positive. But mostly all the staff there were friendly and although they are busy they will say hi or so far how our car okie or not, but for me I am driving is a van. One of the aspects I appreciate most about CL Leasing is their flexibility and understanding. They offer custom lease terms that can accommodate long-term needs, short term I'm not sure but I believe it is the same also and as well as tailored mileage limits and payment plans. Especially a contract base worker like myself. The flexibility makes it easy for me to lease a vehicle without the stress of a long-term financial commitment. The combination of competitive pricing and adaptable options means that CL Leasing truly caters to a wide range of customers. Even after signing the lease, CL Leasing’s service continues. Their support team is readily available for routine maintenance, servicing, or any unexpected issues that may arise. I Know that help is always available that provides a significant sense of security and lesser stress in case of emergency. And the company’s reputation is reliable and customer care. Beyond the professionalism and flexibility, what makes CL Leasing exceptional is their focus on building lasting relationships with their clients. They take the time to understand each customer’s individual needs and provide solutions that are practical, affordable, and tailored. This customer-first approach creates trust and loyalty, which is increasingly rare in today’s market. In conclusion, my experience with CL Leasing has been outstanding. The combination of a quality vehicle fleet, flexible lease options, and attentive customer service will make them a top in the leasing industry. A special thanks to Mr Roger for his exceptional support, knowledge, and friendly guidance throughout the process. And for all the staff that I encounter thank you so much for the guide and friendly small talk. For anyone considering leasing a car, I wholeheartedly recommend CL Leasing. They deliver not just vehicles, but a truly reliable and customer-focused experience that makes driving stress-free and enjoyable. - Keat, Rented Nissan NV200

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I have been using CL Leasing for my car leasing needs for several years now, and I can confidently say that their service is truly exceptional. From the initial consultation to the delivery of my vehicle and beyond, every interaction has been marked by professionalism, efficiency, and a genuine focus on customer satisfaction. What sets CL Leasing apart from other car leasing companies is not just their impressive range of vehicles, but also the personalized and attentive service they provide to each customer. One of the most striking aspects of CL Leasing is the quality and diversity of their vehicle selection. Whether you are looking for a compact car for city driving, a spacious SUV for family trips, or a high-performance luxury vehicle, CL Leasing has options to cater to virtually every taste and budget. Each car is maintained to the highest standards, giving customers the confidence that they are leasing a safe, reliable, and pristine vehicle. This level of care and attention to detail ensures that the driving experience is always enjoyable and stress-free, making CL Leasing stand out in a competitive industry. The leasing process itself is incredibly smooth and transparent, and I have to give a special shout-out to Roger, one of their outstanding sales representatives. From the very first consultation, Roger went above and beyond to guide me through the leasing process. He took the time to explain every detail of the lease agreement, payment plans, and insurance options in a way that was easy to understand. Unlike many other companies that can make leasing feel overwhelming or intimidating, Roger made the experience approachable, stress-free, and even enjoyable. His patience, professionalism, and genuine dedication to helping me find the perfect vehicle made a huge difference, and I can honestly say that he is one of the main reasons I continue to lease through CL Leasing. Another key strength of CL Leasing is the flexibility of their lease agreements. They understand that life can be unpredictable, and that customers have varying needs and schedules. With options for short-term and long-term leases, customizable mileage allowances, and tailored payment plans, CL Leasing ensures that their services are adaptable to every situation. This flexibility allows customers to enjoy high-quality vehicles without the financial strain or commitment that comes with purchasing a car outright. It’s evident that CL Leasing’s mission is to make driving premium, reliable vehicles accessible to everyone, regardless of lifestyle or budget. Customer service at CL Leasing continues long after the lease agreement is signed. Their support team is always available to address any questions, concerns, or issues that arise during the lease period. Whether it’s routine maintenance, servicing, or unexpected repairs, CL Leasing handles every situation efficiently, minimizing any disruption to the customer. Knowing that such reliable support is available at all times provides tremendous peace of mind, and it’s a testament to the company’s commitment to excellence. What also makes CL Leasing exceptional is their dedication to building lasting relationships with their clients. They don’t treat customers as one-time transactions; instead, they take the time to understand individual needs and provide personalized solutions. This customer-centric approach creates a sense of trust and loyalty that is rare in the automotive industry. In addition to their professionalism, vehicle quality, and customer service, CL Leasing offers competitive pricing and transparent agreements. There are no hidden fees or confusing clauses, which makes the entire leasing experience straightforward and reliable. Every aspect of the service reflects the company’s high standards and integrity. Overall, my experience with CL Leasing has been nothing short of outstanding. Their combination of professionalism, flexibility, quality, and exceptional customer service is unmatched. A huge shout-out to Roger, whose guidance, knowledge, and friendly approach made the leasing process smooth, enjoyable, and entirely stress-free. For anyone considering leasing a vehicle, I would recommend CL Leasing without hesitation. Their commitment to customer satisfaction is evident in every detail, making them a trusted and reliable partner for all your car leasing needs. With CL Leasing, you’re not just leasing a car—you’re gaining a dependable, customer-focused partner dedicated to making your driving experience as smooth and enjoyable as possible. - Keat, Rented Toyota Corolla Altis

I’ve had an excellent experience with CL Leasing Pte Ltd and highly recommend them for anyone looking for a reliable car leasing company. With 24/7 customer service, they respond promptly no matter the time of day, and any questions or issues are handled quickly. ]Special mention to Yao Xiang, who has been professional, knowledgeable, and incredibly responsive from day one. He took the time to explain all the leasing options clearly and has continued to provide top-notch after-sales support. Repairs and maintenance are always arranged on time and carried out efficiently, with no disruption to my schedule. All arrangements are made to customers' convenience. - Vanessa, Rented Kia Cerato K3

It started as a relatively positive experience with the salesperson, Roger. However, over time, the company's operations revealed an unacceptable pattern of disorganization and disregard for customer obligations.

Throughout the rental, I was repeatedly asked to return the vehicle for servicing — often without the courtesy of refueling it afterward. While that alone was a minor inconvenience, the real issues began in May.

Out of nowhere, I was told that additional charges would apply for driving the car into Malaysia — despite our original agreement explicitly including Malaysia usage as part of the deal. When questioned, the response was that while the agreement still "Allowed" Driving in, the new VEP policy meant extra fees now applied. Frankly, it is absurd and unethical to change the terms of a contract midway through without proper renegotiation or consent. After extended discussions, we mutually agreed to terminate the contract.

I walked away without bad blood, though I must say the cost was excessive — nearly $1,800 per month for a 9-year-old vehicle, and additional fees of $35 per day to Johor and $80 per day to Kuala Lumpur.

What crossed the line entirely was what happened afterward. Two weeks ago, I received a final warning letter from LTA regarding an unpaid toll fine. Upon checking, I realized that when the company took back the vehicle, they had removed the cash card from the IU — causing a toll violation. No one informed me of this until the final warning arrived. Only then was the fine forwarded to me.

When I contacted Roger — the same salesperson I initially dealt with — to seek clarification, he chose to ignore me completely.

This level of irresponsibility and avoidance is unacceptable. Whether due to negligence or a complete lack of accountability, this behavior reflects very poorly on the company. Customers should not be penalized for oversights caused by the service provider.

I just leased a Honda Vezel from CL Leasing today and received efficient and great service from staff Wei Jun (Roger). He explained all the details of the insurance excess and any details on the car before I started the lease term. Car was in good condition and they even washed the car for me before driving it off. Roger's message replies were fast and concise too. Recommended company for peace of mind and smooth processing. Well done!

The whole experience from start to end was pleasant and smooth. The car is in very good condition. Will definitely rent from them again - Shahlan, Rented Honda Vezel

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