KATC Autotrans Pte Ltd Reviews & Comments

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KATC Autotrans Pte Ltd

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Consumer Reviews of KATC Autotrans Pte Ltd

3.9

31 Consumer Reviews

Technical Expertise	4.0	Customer Service	4.6

Value for money	3.5	Outlet Experience	3.8

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	Dexteoh

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 19-Sep-2022

Specialized in gearbox

Posted on 19-Sep-2022

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Due to jerking
was asked to overhaul my gearbox

Recommend from friend to Radmond
with his diagnostic device and expert advices

Performance ATF flushing
Gearbox feels much better now and Smoother ride 👍

Friendly customer service treating customer with empathy.

Rockorolla Noah, reviewed on Google

Thanks for solving my problem

Posted on 09-Oct-2020

Technical Expertise5.0
Customer Service5.0

thanks for solving my problem - Rockorolla Noah

Vik, Owner of Mercedes Benz 200E, verified customer

Knowledgeable & helpful

Posted on 04-Oct-2020

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Needed someone to install my gearbox for me. Raymond came to the rescue and helped with the installation and tuning. Gearbox feels much better now. He has the knowledge to help with old cars like my w124. Thanks Raymond - Vik, Owner of Mercedes Benz 200E SBQ71--X

Teh, Owner of Mercedes Benz E250, verified customer

Recommended

Posted on 03-Oct-2020

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Not only repair my gearbox , share knowledge of preventive as well. Good job ! - Teh, Owner of Mercedes Benz E250 SMH12--Y

Shahrul Fikri, reviewed on Google

Very knowledgeable, and honest workshop

Posted on 12-Aug-2020

Technical Expertise5.0
Customer Service5.0

Someone referred me to these guys for my gearbox repairs. Not a lot of repair shops are set up to do gearbox. Raymond is one of the Best! Very knowledgeable, and honest. Now, I take him all of my vehicles. Wouldn't take them anywhere else. - Shahrul Fikri

Jimmi H Siong Tan, reviewed on Facebook

Good service

Posted on 16-Jun-2020

Customer Service5.0

很喜欢 KATC 服务,一流 - Jimmi H Siong Tan

Faizal Kamaruddin, reviewed on Google

Money face

Posted on 16-Sep-2019

Technical Expertise2.0
Value for money2.0
Outlet Experience2.0

A workshop that's more interested in making monies then solving the real issue. Pls avoid at all cost. - Faizal Kamaruddin

	Hirsutene

Neutral Newbie

5 reviews

0 points

0 forum posts Joined on 10-Sep-2013

The Transmission Specialist

Posted on 27-Aug-2019

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

My Altis got some transmission issue and I find this transmission specialist and it fixes the problem at a reasonable cost. Raymond is knowledgeable of transmission engineering. I will highly recommend this workshop to others if got any transmission issue. Keep up the good job! Thanks so much.

Jing Han, reviewed on Google

Not Recommend

Posted on 13-May-2019

Technical Expertise1.0
Value for money1.0

Try at your own risk. Only knows about making money. Many other better workshops out there - Jing Han

Eric K, reviewed on Google

Poor service

Posted on 22-Mar-2019

Technical Expertise1.0
Value for money1.0
Outlet Experience1.0

Very poor service. Just out to con and make money. - Eric K

Desmond Peh, reviewed on Facebook

Not recommend. Gearbox problem not solved

Posted on 11-Dec-2018

Technical Expertise1.0
Value for money1.0
Outlet Experience1.0

Do not waste your time at KATC! What happened to me was that I had problems with my gearbox and I sent it to KATC workshop but the problem not solved and they still charged me 1.8k for it?? The people there also said they will give me a 1 year warranty but when i made payment, it was written 6 months warranty only! I asked them why they only gave 6 months warranty instead of their initial 1 year warranty promised, they said that because I only pay 1.8k?! What kind of rubbish? 1.8k not money??!! On TOP of all these, their aftersales service sucks! Went back a few times but kept asking me to change this change that to solve the problem? Gearbox problem not solved = trust broken. Ask me to change engine mounting at your side? Sorry, broken trust. Highly NOT recommend. both thumb down. - Desmond Peh

	Brads

Neutral Newbie

3 reviews

0 points

0 forum posts Joined on 22-Aug-2013

Highly recommended.

Posted on 03-Dec-2018

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Good knowledge of transmission engineering and mechanics of a car when doing services. The guys are skillful and friendly too.

JH Teo, reviewed on Google

Great job! Recommended

Posted on 11-Apr-2018

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Good workshop - JH Teo

Sanjeev Gupta, reviewed on Google

Excellent gear box overhaul service

Posted on 23-Mar-2018

Technical Expertise5.0
Customer Service4.0
Value for money4.0
Outlet Experience4.0

Thank you. Excellent service. I went in with a gear box overhaul diagnosed. Service personnel checked, told me it was nit a gear box issue. Save 500 - Sanjeev Gupta

Ricter Tan, reviewed on Facebook

Great skills and knowledge

Posted on 19-Mar-2018

Technical Expertise5.0
Customer Service5.0
Outlet Experience5.0

Mr Raymond and his team are real trouble shooters and experienced in all kind of gearbox and engines. I can say that their skills and knowledge are equal or better than the big boys pi workshops. I have my rx8 gearbox and engine rebuilt by them and years later, still trouble free. Impressive skills and service. Kudos to them! - Ricter Tan

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