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   Consumer Reviews of KATC Autotrans Pte Ltd
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3.9
 
31 Consumer Reviews
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Technical Expertise
4.0 Customer Service
4.6
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Value for money
3.5 Outlet Experience
3.8

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Dexteoh
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-Sep-2022
Specialized in gearbox  Posted on 19-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Due to jerking
was asked to overhaul my gearbox

Recommend from friend to Radmond
with his diagnostic device and expert advices

Performance ATF flushing
Gearbox feels much better now and Smoother ride πŸ‘

Friendly customer service treating customer with empathy.
 

review user
Rockorolla Noah, reviewed on Google
Thanks for solving my problem  Posted on 09-Oct-2020
  • Technical Expertise5.0
  • Customer Service5.0
thanks for solving my problem - Rockorolla Noah
 

review user
Vik, Owner of Mercedes Benz 200E, verified customer
Knowledgeable & helpful  Posted on 04-Oct-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Needed someone to install my gearbox for me. Raymond came to the rescue and helped with the installation and tuning. Gearbox feels much better now. He has the knowledge to help with old cars like my w124. Thanks Raymond - Vik, Owner of Mercedes Benz 200E SBQ71--X
 

review user
Teh, Owner of Mercedes Benz E250, verified customer
Recommended  Posted on 03-Oct-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Not only repair my gearbox , share knowledge of preventive as well. Good job ! - Teh, Owner of Mercedes Benz E250 SMH12--Y
 

review user
Shahrul Fikri, reviewed on Google
Very knowledgeable, and honest workshop  Posted on 12-Aug-2020
  • Technical Expertise5.0
  • Customer Service5.0
Someone referred me to these guys for my gearbox repairs. Not a lot of repair shops are set up to do gearbox. Raymond is one of the Best! Very knowledgeable, and honest. Now, I take him all of my vehicles. Wouldn't take them anywhere else. - Shahrul Fikri
 

review user
Jimmi H Siong Tan, reviewed on Facebook
Good service  Posted on 16-Jun-2020
  • Customer Service5.0
εΎˆε–œζ¬’ KATC 服劑,一桁 - Jimmi H Siong Tan
 

review user
Faizal Kamaruddin, reviewed on Google
Money face  Posted on 16-Sep-2019
  • Technical Expertise2.0
  • Value for money2.0
  • Outlet Experience2.0
A workshop that's more interested in making monies then solving the real issue. Pls avoid at all cost. - Faizal Kamaruddin
 

Hirsutene
Neutral Newbie
5 reviews
0 points
0 forum posts Joined on 10-Sep-2013
The Transmission Specialist  Posted on 27-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My Altis got some transmission issue and I find this transmission specialist and it fixes the problem at a reasonable cost. Raymond is knowledgeable of transmission engineering. I will highly recommend this workshop to others if got any transmission issue. Keep up the good job! Thanks so much.
 

review user
Jing Han, reviewed on Google
Not Recommend  Posted on 13-May-2019
  • Technical Expertise1.0
  • Value for money1.0
Try at your own risk. Only knows about making money. Many other better workshops out there - Jing Han
 

review user
Eric K, reviewed on Google
Poor service  Posted on 22-Mar-2019
  • Technical Expertise1.0
  • Value for money1.0
  • Outlet Experience1.0
Very poor service. Just out to con and make money. - Eric K
 

review user
Desmond Peh, reviewed on Facebook
Not recommend. Gearbox problem not solved  Posted on 11-Dec-2018
  • Technical Expertise1.0
  • Value for money1.0
  • Outlet Experience1.0
Do not waste your time at KATC! What happened to me was that I had problems with my gearbox and I sent it to KATC workshop but the problem not solved and they still charged me 1.8k for it?? The people there also said they will give me a 1 year warranty but when i made payment, it was written 6 months warranty only! I asked them why they only gave 6 months warranty instead of their initial 1 year warranty promised, they said that because I only pay 1.8k?! What kind of rubbish? 1.8k not money??!! On TOP of all these, their aftersales service sucks! Went back a few times but kept asking me to change this change that to solve the problem? Gearbox problem not solved = trust broken. Ask me to change engine mounting at your side? Sorry, broken trust. Highly NOT recommend. both thumb down. - Desmond Peh
 

Brads
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 22-Aug-2013
Highly recommended.  Posted on 03-Dec-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good knowledge of transmission engineering and mechanics of a car when doing services. The guys are skillful and friendly too.
 

review user
JH Teo, reviewed on Google
Great job! Recommended  Posted on 11-Apr-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good workshop - JH Teo
 

review user
Sanjeev Gupta, reviewed on Google
Excellent gear box overhaul service  Posted on 23-Mar-2018
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Thank you. Excellent service. I went in with a gear box overhaul diagnosed. Service personnel checked, told me it was nit a gear box issue. Save 500 - Sanjeev Gupta
 

review user
Ricter Tan, reviewed on Facebook
Great skills and knowledge  Posted on 19-Mar-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Mr Raymond and his team are real trouble shooters and experienced in all kind of gearbox and engines. I can say that their skills and knowledge are equal or better than the big boys pi workshops. I have my rx8 gearbox and engine rebuilt by them and years later, still trouble free. Impressive skills and service. Kudos to them! - Ricter Tan
 
Merchant Logo KATC Autotrans Pte Ltd
4 stars - based on 31 reviews

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