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   Consumer Reviews of KATC Autotrans Pte Ltd
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OVERALL RATING
 
30 Reviewers
3.9 out of 5
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Technical Expertise
3.9/5 Customer Service
4.5/5
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Value for money
3.4/5 Outlet Experience
3.7/5
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30 Reviews

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review user
Google Reviewer
Thanks for solving my problem  Posted on 09-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
thanks for solving my problem - Rockorolla Noah Post Management Response
 
review user
Mobile Reviewer
Knowledgeable & helpful  Posted on 04-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Needed someone to install my gearbox for me. Raymond came to the rescue and helped with the installation and tuning. Gearbox feels much better now. He has the knowledge to help with old cars like my w124. Thanks Raymond - Vik, Owner of Mercedes Benz 200E SBQ71--X Post Management Response
 
review user
Mobile Reviewer
Recommended  Posted on 03-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Not only repair my gearbox , share knowledge of preventive as well. Good job ! - Teh, Owner of Mercedes Benz E250 SMH12--Y Post Management Response
 
review user
Google Reviewer
Very knowledgeable, and honest workshop  Posted on 12-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Someone referred me to these guys for my gearbox repairs. Not a lot of repair shops are set up to do gearbox. Raymond is one of the Best! Very knowledgeable, and honest. Now, I take him all of my vehicles. Wouldn't take them anywhere else. - Shahrul Fikri Post Management Response
 
review user
Facebook Reviewer
Good service  Posted on 16-Jun-2020
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Overall Rating: 
  • Customer Service5/5
很喜欢 KATC 服务,一流 - Jimmi H Siong Tan Post Management Response
 
review user
Google Reviewer
Money face  Posted on 16-Sep-2019
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Overall Rating: 
  • Technical Expertise2/5
  • Value for money2/5
  • Outlet Experience2/5
A workshop that's more interested in making monies then solving the real issue. Pls avoid at all cost. - Faizal Kamaruddin Post Management Response
 
Hirsutene
Neutral Newbie
5 reviews
0 points
0 forum posts Joined on 10-Sep-2013
The Transmission Specialist  Posted on 27-Aug-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My Altis got some transmission issue and I find this transmission specialist and it fixes the problem at a reasonable cost. Raymond is knowledgeable of transmission engineering. I will highly recommend this workshop to others if got any transmission issue. Keep up the good job! Thanks so much. Post Management Response
 
review user
Google Reviewer
Not Recommend  Posted on 13-May-2019
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Overall Rating: 
  • Technical Expertise1/5
  • Value for money1/5
Try at your own risk. Only knows about making money. Many other better workshops out there - Jing Han Post Management Response
 
review user
Google Reviewer
Poor service  Posted on 22-Mar-2019
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Overall Rating: 
  • Technical Expertise1/5
  • Value for money1/5
  • Outlet Experience1/5
Very poor service. Just out to con and make money. - Eric K Post Management Response
 
review user
Facebook Reviewer
Not recommend. Gearbox problem not solved  Posted on 11-Dec-2018
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Overall Rating: 
  • Technical Expertise1/5
  • Value for money1/5
  • Outlet Experience1/5
Do not waste your time at KATC! What happened to me was that I had problems with my gearbox and I sent it to KATC workshop but the problem not solved and they still charged me 1.8k for it?? The people there also said they will give me a 1 year warranty but when i made payment, it was written 6 months warranty only! I asked them why they only gave 6 months warranty instead of their initial 1 year warranty promised, they said that because I only pay 1.8k?! What kind of rubbish? 1.8k not money??!! On TOP of all these, their aftersales service sucks! Went back a few times but kept asking me to change this change that to solve the problem? Gearbox problem not solved = trust broken. Ask me to change engine mounting at your side? Sorry, broken trust. Highly NOT recommend. both thumb down. - Desmond Peh Post Management Response
 
Brads
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 22-Aug-2013
Highly recommended.  Posted on 03-Dec-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good knowledge of transmission engineering and mechanics of a car when doing services. The guys are skillful and friendly too. Post Management Response
 
review user
Google Reviewer
Great job! Recommended  Posted on 11-Apr-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
 
review user
Google Reviewer
Excellent gear box overhaul service  Posted on 23-Mar-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Thank you. Excellent service. I went in with a gear box overhaul diagnosed. Service personnel checked, told me it was nit a gear box issue. Save 500 - Sanjeev Gupta Post Management Response
 
review user
Facebook Reviewer
Great skills and knowledge  Posted on 19-Mar-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
Mr Raymond and his team are real trouble shooters and experienced in all kind of gearbox and engines. I can say that their skills and knowledge are equal or better than the big boys pi workshops. I have my rx8 gearbox and engine rebuilt by them and years later, still trouble free. Impressive skills and service. Kudos to them! - Ricter Tan Post Management Response
 
review user
Facebook Reviewer
Gearbox not fix for months  Posted on 17-Dec-2017
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Overall Rating: 
  • Technical Expertise1/5
  • Outlet Experience1/5
Was ask to get my gearbox fix at this workshop and nothing seem to be done for months all I was given excuses!!!please have 2nd thought if you are going my personal advise!!!! - YC Soon Post Management Response
 
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Merchant Logo KATC Autotrans Pte Ltd
4 stars - based on 30 reviews

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