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   Consumer Reviews of Battery Empire
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OVERALL RATING
 
34 Reviewers
4.6 out of 5
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Technical Expertise
4.6/5 Customer Service
4.8/5
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Value for money
4.6/5 Outlet Experience
4.5/5
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34 Reviews

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Subutai
3rd Gear
4 reviews
338 points
1785 forum posts Joined on 21-Nov-2005
Accommodating seller  Posted on 16-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Though i cancelled appointment in advance but retracted, seller accommodated and met up at scheduled timing onsite.
Installation was fast and overall transaction was hassle-free.
 
GongJiaoWei
3rd Gear
4 reviews
376 points
150 forum posts Joined on 28-Jun-2013
Good place for car batteries  Posted on 27-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very good pricing. Good customer service too. Friendly staff and not pushy. Highly recommended!
 
review user
Mobile Reviewer
Prompt service and quality battery!  Posted on 05-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went down after making an appointment. Service was very quick and good. Got the replacement done within 15mins or less. They also gave valuable advice on battery usage and even recommended some products from other shops that will help. The price was the main draw though, the Amaron battery was very value for money! - Phil, Owner of Honda Fit SMQ6--B
 
review user
Mobile Reviewer
Recommended battery shop  Posted on 20-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
5 stars battery replacement! - Voon Kok Wai, Owner of Toyota Camry SJQ10--B
 
review user
Mobile Reviewer
Rapid response  Posted on 01-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Job Well done promptly on a Sunday afternoon! - Tang, Owner of Toyota Sienta SLH6--D
 
review user
Google Reviewer
Good job  Posted on 25-Aug-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Very prompt and quick battery change. Booked 7pm appointment and arrived on time. One staff worked on the changing of battery while the 2nd staff explained the fees and the Do and Don't in order not to void the 6 months warranty (Nissan NV200, Diesel). Priced at $250 + $30 service charge. I'm not sure if the price is competitive, but I sure don't mind paying for a good service. - Ming Wei Chai
 
review user
Facebook Reviewer
Good service  Posted on 02-Dec-2019
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Friendly service and reliable. - Esoup Edwin Ang
 
review user
Google Reviewer
Excellent service.  Posted on 25-Sep-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Changed my battery at Battery Empire. Excellent service. Not easy to change the battery for my car, need to remove spare tyre to gain access, but they got the job done perfectly anyway! - Alex Petrucci
 
review user
Facebook Reviewer
Reasonable price and efficient service.  Posted on 19-Aug-2019
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Replaced battery today on 19 Aug, friendly couple, reasonable price and efficient service. Lady boss provided valuable advice on battery care, highly appreciated. - Eric Wong
 
review user
Facebook Reviewer
Perfect  Posted on 05-Jun-2019
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Good responsiveness to questions, and good advice. Perfect! Perfect! - Carine Dufay
 
review user
Facebook Reviewer
Rude worker  Posted on 16-Apr-2019
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Overall Rating: 
  • Customer Service1/5
  • Value for money3/5
Appt time 2200-2300; arrived at 2305hrs. Mechanic arrived with black face, kept grumbling that it was difficult to replace my car batt, remarked that he should charge more for this and even told me that I installed rubbish (grounding wires and voltage stabiliser). You are not doing charity. It's a paid job. This is my one and only time caling you guys. - Built To Last
Management Response by Battery Empire

Thanks for your feedback. If your vehicle is not in its original state you shld have informed our sales team So that they can update the service guy what to look out for. By installing grounding cables, voltage stabilizer, and other form of upgrades which runs across or on top of the car battery will hinder the removal and installation of the new battery, with so many expose cables, it would also be dangerous for them to perform a backup procedure while doing the change.

Our mechanics are experienced enough to handle most situations but pls do update the next service guy what to look out for as your vehicle is not in its original state as they might charge extra for workmanship which i believe our mechanics didn't charge you for. Have a good day.

 
review user
Facebook Reviewer
Used car batteries  Posted on 19-Feb-2019
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Overall Rating: 
  • Value for money5/5
Best place to find assorted sizes of used car batteries. - Marquez Smith
 
review user
Facebook Reviewer
Skillful battery change for my bike  Posted on 14-Dec-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
My bike decided to die on me today. Thanks Eric and Celine for heading over to my place to revive my dead battery... With his tools and skills, he makes the job seem so effortless... #onecall #fastresponse #handyman #batteryboss #manwithskills - Wong Kum Fatt
 
ANyhowaNythingAnywherRe
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 05-Aug-2013
Super Highly Recommended  Posted on 09-Sep-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Super highly recommended. Very experienced in changing my car battery. Done the change very swiftly and fast. Good price was given for the changing of a new Amaron battery. Thumb up for Battery Empire! Will recommend to all my friends.
 
review user
Google Reviewer
Good service and quality repair  Posted on 02-May-2018
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Overall Rating: 
  • Customer Service5/5
Replaced my car's battery after it broke, with no hassle. Good service and quality of repair. Would recommend to others if they need an affordable car battery replacement service. - Ru Jian Chan
 
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Merchant Logo Battery Empire
5 stars - based on 34 reviews

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