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   Consumer Reviews of Kaizen Motors Pte Ltd
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OVERALL RATING
 
17 Reviewers
5 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
4.9/5 Outlet Experience
5/5
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17 Reviews

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ChangYongSiong
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 08-Dec-2018
Good  Posted on 08-Dec-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good workshop, will return next servicing
Management Response by Kaizen Motors Pte Ltd
09-Dec-2018

Hi, Thank you for the kind review :)
See you soon :)

 
KrisChua
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 04-Dec-2018
Truly Amazing  Posted on 04-Dec-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Shawn is a very down to earth guy. His passion for cars and knowledge is truly amazing plus someone whom dare to face against all odds to pursue his dream is someone really respectable and finally have a workshop to call his own.

Although is my first time getting my car done over at Kaizen Motors. But I am pretty sure I'll definitely be a repeated patron and will strongly recommend to my friends and relatives.

Shawn doesn't rush his work and will explain to you what you are paying for and as well what are the future problems or repairs that you may want to be prepared for.

A workshop definitely worth giving the thumbs up and also a place where you can put your peace of mind when sending your vehicle to.
Management Response by Kaizen Motors Pte Ltd
05-Dec-2018

Hi, Thank you for the kind review :)
See you soon :)

 
SuMin
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 21-Nov-2018
Thumbs Up  Posted on 21-Nov-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Finally found a reliable workshop. Rate more then 5* as Shawn and his team are very professional and honest. Would definitely recommend his service.
Management Response by Kaizen Motors Pte Ltd
21-Nov-2018

Hi, Thank you for the kind review :)
See you soon :)

 
shaunhj
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 02-Oct-2018
Quality Workmanship and Value for Money  Posted on 02-Oct-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very satisfied with Kaizen Motors' services, good pricing and quality solutions. Sent my car here once for engine overhaul, for less than half of what manufacturers quoted. Been sending my personal car and company vehicles here for regular servicing ever since. They've also got a nice place to chill while waiting for your ride. Highly Recommended.
Management Response by Kaizen Motors Pte Ltd
03-Oct-2018

Hi, Thank you for the kind review :)
See you soon :)

 
Jimhuang23
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Mar-2012
Reliable workshop & A Peace of mind  Posted on 29-Sep-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Kaizen motor is one of the most reliable workshop in SG.

I copied back back my review back 2 years ago when my Subaru break down and engine was overhauled by a reputable Subaru workshop but yet engine fail again within warranty period.

Instead of repairing, the workshop denied their fault of poor workmanship and improper installation. As a result, Crankshaft, bearings, o-rings, codrod etc were Badly damaged.

Many thanks to Shawn & The team of Kaizen motor for their hard work and patience for sourcing and replaced all the parts and also ratification on engine oil leakage.

Although I had changed my ride, but I still go back to Kaizen for all serving and technical advise.

I strongly recommend Kaizen for a Peace of mind.
Management Response by Kaizen Motors Pte Ltd
02-Oct-2018

Hi, Thank you for the kind review :)
See you soon :)

 
Zen1414
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 22-Sep-2018
Honest and reliable workshop  Posted on 22-Sep-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Visited the shop and Shawn is very patience in explaining the process of servicing . He will make sure all your questions are answered in a professional and easy to understand manner. The meachanics are are also very experimenced and my car servicing experience is truly an amazing one.

Not to mention they are also very honest, price is Super reasonable and Shawn will make sure you and your car are well taken care of.

Keep up the good work guys!!
Management Response by Kaizen Motors Pte Ltd
24-Sep-2018

Hi, Thank you for the kind review :)
See you soon :)

 
WayneEn
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 04-Sep-2015
Good JOB kaizen  Posted on 21-Sep-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Provide me with lots knowledgeable on car, always educating well and sourcing for solutions on car matters, provide alot of the of services( Lta compliant, insurance,car parts, car checks, lobangs ) make sure car are in healthy condition.
Management Response by Kaizen Motors Pte Ltd
22-Sep-2018

Hi, Thank you for the kind review :)
See you soon :)

 
KaylanNg
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 20-Sep-2018
Servicing  Posted on 20-Sep-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The first time coming down to this place and it gave me a great experience in term of the workmanship and details they provided.

It was great and fast servicing I ever did.

The worker also will teach you how to maintain your engine and your weekly maintainance.
Management Response by Kaizen Motors Pte Ltd
22-Sep-2018

Hi, Thank you for the kind review :)
See you soon :)

 
marcstar
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 25-Aug-2018
All done up nicely  Posted on 25-Aug-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Hard to find a workshop to do my Mazda but manage to settle my start stop battery replacement at Kaizen Motors. All done up nice and neat! Highly recommended.

1 Review Photo(s)

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Management Response by Kaizen Motors Pte Ltd
29-Aug-2018

Hi, Thank you for the kind review :)
See you soon :)

 
Ahfok
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 22-Mar-2012
Nice Workshop  Posted on 03-Aug-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Nice place. Nice boss. Nice workers. Nice price. Different from old school workshops.
Management Response by Kaizen Motors Pte Ltd
10-Aug-2018

Hi, Thank you for the kind review :)
See you soon :)

 
WhyAxeLukas
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 31-Jul-2018
Definitely going back again  Posted on 31-Jul-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Definitely more than a 5* rating ! Always find it hard to find a trustworthy workshop to stick with... And I finally found it ! Shawn and team is very professional , friendly and honest .. The whole experience was great and would definitely recommend it to all �
Management Response by Kaizen Motors Pte Ltd
10-Aug-2018

Hi, Thank you for the kind review :)
See you soon :)

 
JeremyTan_220347
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 28-Jul-2018
Great Service  Posted on 28-Jul-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
One of the best workshop I ever went. Shop owner really understand consumer point of view. He will really take the time and effort to troubleshoot the car issues before changing anything.
Management Response by Kaizen Motors Pte Ltd
10-Aug-2018

Hi, Thank you for the kind review :)
See you soon :)

 
ganchinboon
Premium User ganchinboon
Neutral Newbie
1 reviews
6 points
0 forum posts Joined on 09-Feb-2014
Highly recommended and your trust for them will not be displaced.  Posted on 28-Jul-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Kaizen Motor is definitely one of the most friendly workshop with no hidden charges and zero unnecessary replacement of parts. Each part is explained clearly and consent is seek for before any replacement is done.

Pricing for each part and labour fee are definitely reasonable and comes with service notches above the industry standard. Service is not only excellent, the air-conditioned lounge is cosy and filled with a wide variety of drinks as well.

Downtime for my vehicle is also being kept to the minimal, turnover is much faster than those of other workshops when inquired. Although multiple complications came into play during the repair, Kaizen Motor relentlessly worked days and nights over the week to discover and to fix the problem.

Handover of the vehicle is only made when my vehicle is checked at its greatest detail with each problem discovered throughout the repair process solved at its roots. Ensuring a worry-free drive away from the workshop as a happy customer.

Highly recommended and your trust for them will not be displaced.
Management Response by Kaizen Motors Pte Ltd
28-Jul-2018

Hi, Thank you for the kind review :)
See you soon :)

 
CharmaineAki
Premium User CharmaineAki
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 27-Jul-2018
Great Service  Posted on 27-Jul-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Kaizen Motors has provided a superb service. Price was reasonable. Workmanship is excellent. Lastly, always advise me, this or that doesn't need to change/replace and can last for quite awhile. Which save me some money for my bags!! >.< HIGHLY RECOMMENDED!
Management Response by Kaizen Motors Pte Ltd
28-Jul-2018

Hi, Thank you for the kind review :)
See you soon :)

 
ShawnHalu_68893
Premium User ShawnHalu_68893
Neutral Newbie
2 reviews
4 points
0 forum posts Joined on 19-Jul-2018
Nice Service Centre!  Posted on 27-Jul-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Nice, cosy lounge they have.

Proper explanation on parts replaced.

Reasonable pricing.

No hard-sell feeling at Kaizen Motors
Management Response by Kaizen Motors Pte Ltd
28-Jul-2018

Hi, Thank you for the kind review :)
See you soon :)

 
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Merchant Logo Kaizen Motors Pte Ltd
4 stars - based on 17 reviews

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