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   Consumer Reviews of Kaizen Motors Pte Ltd
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OVERALL RATING
 
148 Reviewers
5 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
4.9/5 Outlet Experience
5/5
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148 Reviews

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review user
Henry Tan, Owner of Kia Forte K3, verified customer
A reliable workshop  Posted on 01-Dec-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Needs a reliable mechanic in Singapore. Kaizen Motor workshop is shop to be, for new drivers who need car advise, Kaizen Motor is the place. Mr Shawn is an experienced in his motoring trade. He is humble in his presentation n his mechanics are well trained n expert in their field. Would highly recommend Kaizen Motors whose vehicle need the extra care n work. You need a trustworthy and reliable mechanic, who give his advise n never hard sell. Kaizen Motor workshop is the place to be. - Henry Tan, Owner of Kia Forte K3 SKV12--E

1 Review Photo(s)

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review user
Victor Ng, Owner of Honda Fit, verified customer
Knowledgeable and honest boss  Posted on 09-Aug-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Shawn (the boss) is extremely knowlegable and honest. Turn around time for the repairs took just 1 working day . Highly recommended! - Victor Ng, Owner of Honda Fit SMU89--C

2 Review Photo(s)

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review user
Zac, Owner of Mazda 3 Hatchback, verified customer
Highly recommended  Posted on 10-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
"Was recommended by my friend to Shawn, Kaizen Motors. Left a message to Shawn to ask for a 50,000km servicing for my car. Shawn was considerate to advice me to head down at a designated time so that I will not have to wait. Product used from MOTUL, service was professional and even provided honest advice on what need to do / what can wait till the next servicing. Price is also reasonable. Overall experience was pleasant and will continue to let Kaizen Motors to service my car. Highly recommended for those who are looking for promising and reputable workshop. Thank you Shawn and his team for the pleasant experience! 😊 - Zac, Owner of Mazda 3 Hatchback SLZ80--J
Management Response by Kaizen Motors Pte Ltd
12-Oct-2020

Thank you very much for your kind review. We will continue to do our best. ☺

 
review user
Lim Wei Shen, Owner of Volkswagen Jetta, verified customer
Exceptional service  Posted on 10-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I went for a service and check on a faulty ABS signal due to the positive reviews I saw on Google. Was pleasantly surprised at the professionalism and excellent work done by the team. Shawn (the owner) even took the time to explain in detail about what needed to be fixed with exploded design drawings. He took time to recommend certain parts selection that would be more suitable for what I needed. The car did drive better after the work done and the ABS signal issue was fixed. I would definitely recommend my friends and family to use their workshop. - Lim Wei Shen, Owner of Volkswagen Jetta SKH25--B
Management Response by Kaizen Motors Pte Ltd
12-Oct-2020

Thank you very much for your kind review. We will continue to do our best. ☺

 
review user
Ryan, Owner of Nissan Qashqai, verified customer
Great Service  Posted on 10-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Met Shawn who gave me a good orientation of the car that I just bought. He is very honest and sincere in the sharings and gave me some good advices in handling the car. I did a major servicing and the post servicing services and follow up to check on the condition impresses me. I don't really hear a lot from my friends that the workshop will perform post follow up or run through proper detailing after the service. I am satisfied and glad that I have choosen Kaizen Motors to service the car. Will definitely recommend my friends to do so too! - Ryan, Owner of Nissan Qashqai SKV73--P
Management Response by Kaizen Motors Pte Ltd
12-Oct-2020

Thank you very much for your kind review. We will continue to do our best. ☺

 
review user
Gina, Owner of Mazda 3, verified customer
Professional, ethical and reliable workshop  Posted on 02-Dec-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Professional, Ethical, and reliable workshop. Shawn and his the team have been efficient, helpful and responsive. Highly recommended without a doubt. - Gina, Owner of Mazda 3 SMT94--Y
 
review user
Barry, Owner of Honda Airwave, verified customer
Honest and genuine boss  Posted on 01-Dec-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Shawn is able to think out of the box when repairing my car, bearing in mind my budget constraint. He is honest in his communication and always willing to go the extra mile - Barry, Owner of Honda Airwave SMY58--J
 
review user
Tan, Owner of Toyota Estima, verified customer
Good and fast services staff  Posted on 30-Nov-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good and fast services staff is friendly good for recommend - Tan, Owner of Toyota Estima SMW12--T
 
review user
Jason Chong, Owner of Mercedes Benz GLA200, verified customer
Fast and prompt in service  Posted on 20-Oct-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Fast and prompt in service! Able to connect / explain to customer on the issue and offer the best solution for us. Well done Shawn and his team! - Jason Chong, Owner of Mercedes Benz GLA200 SFC79--M
 
review user
Chew Hew Jing, Owner of Honda Vezel, verified customer
Very good service  Posted on 14-Sep-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Very good service. Would highly recommend this place! - Chew Hew Jing, Owner of Honda Vezel SLN72--U
 
review user
Zulkifli, Owner of Mitsubishi Coltplus, verified customer
good recommendation from Shawn  Posted on 08-Jun-2021
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Shawn is an approachable guy. He even suggest to message him if there is any problem with my car in the future. The Motul engine oil that he recommended makes my car feels smooth & responsive. He really knows his stuff!! ..👍 - Zulkifli, Owner of Mitsubishi Coltplus SJN91--A
 
review user
Calvin Aik, Owner of Mercedes Benz C180, verified customer
Reasonable pricing & good service  Posted on 04-Apr-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Shawn and his team did an excellent job. Reasonable pricing and good service. Highly recommended. - Calvin Aik, Owner of Mercedes Benz C180 SMY20--J
 
motoropyq
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 18-Mar-2019
Nice Find  Posted on 16-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Recently did car servicing & Motul oil change at Kaizen Motors, and had an overall great experience. The old beat up car A.C system was resuscitated by Shawn & Crew, & Is still running cold after 1.5 weeks..., hopefully it stays that way. Kaizen Motors is one of the nice workshop find out there.!
 
review user
put my car in and took the car back within 3 hours for some servicing + diagnostics + tyre patching. Very highly recommended, they will even explain to you in layman terms on what problems your car is having and the possible options. Thank you!!! Leo, Owner of BMW 520i, verified customer
Excellent workmanship  Posted on 04-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Excellent service provided by the team - put my car in and took the car back within 3 hours for some servicing + diagnostics + tyre patching. Very highly recommended, they will even explain to you in layman terms on what problems your car is having and the possible options. Thank you!!! - Leo, Owner of BMW 520i SBC88--R
 
review user
Danial, Owner of Mini One, verified customer
Friendly and approachable guy  Posted on 13-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Shawn is a really friendly and approachable guy. He handled all my enquiries without fuss and ensured I was satisfied with their service! Safe to say, this is an easy recommendation from me. - Danial, Owner of Mini One SKD26--K
Management Response by Kaizen Motors Pte Ltd
30-Nov-2020

Thank you very much for your kind review. We will continue to do our best. ☺

 
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Merchant Logo Kaizen Motors Pte Ltd
5 stars - based on 148 reviews

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