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   Consumer Reviews of Kaizen Motors Pte Ltd
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OVERALL RATING
 
134 Reviewers
5 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
4.9/5 Outlet Experience
5/5
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134 Reviews

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Mobile Reviewer
Highly recommended  Posted on 10-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
"Was recommended by my friend to Shawn, Kaizen Motors. Left a message to Shawn to ask for a 50,000km servicing for my car. Shawn was considerate to advice me to head down at a designated time so that I will not have to wait. Product used from MOTUL, service was professional and even provided honest advice on what need to do / what can wait till the next servicing. Price is also reasonable. Overall experience was pleasant and will continue to let Kaizen Motors to service my car. Highly recommended for those who are looking for promising and reputable workshop. Thank you Shawn and his team for the pleasant experience! 😊 - Zac, Owner of Mazda 3 Hatchback SLZ80--J
Management Response by Kaizen Motors Pte Ltd
12-Oct-2020

Thank you very much for your kind review. We will continue to do our best. ☺

 
review user
Mobile Reviewer
Fast and efficient.  Posted on 10-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Excellence service. Fast and efficient. Also reasonable pricing. - Nelson Ng, Owner of Nissan X-Trail SLW63--U
Management Response by Kaizen Motors Pte Ltd
12-Oct-2020

Thank you very much for your kind review. We will continue to do our best. ☺

 
review user
Mobile Reviewer
Exceptional service  Posted on 10-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I went for a service and check on a faulty ABS signal due to the positive reviews I saw on Google. Was pleasantly surprised at the professionalism and excellent work done by the team. Shawn (the owner) even took the time to explain in detail about what needed to be fixed with exploded design drawings. He took time to recommend certain parts selection that would be more suitable for what I needed. The car did drive better after the work done and the ABS signal issue was fixed. I would definitely recommend my friends and family to use their workshop. - Lim Wei Shen, Owner of Volkswagen Jetta SKH25--B
Management Response by Kaizen Motors Pte Ltd
12-Oct-2020

Thank you very much for your kind review. We will continue to do our best. ☺

 
review user
Mobile Reviewer
Great Service  Posted on 10-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Met Shawn who gave me a good orientation of the car that I just bought. He is very honest and sincere in the sharings and gave me some good advices in handling the car. I did a major servicing and the post servicing services and follow up to check on the condition impresses me. I don't really hear a lot from my friends that the workshop will perform post follow up or run through proper detailing after the service. I am satisfied and glad that I have choosen Kaizen Motors to service the car. Will definitely recommend my friends to do so too! - Ryan, Owner of Nissan Qashqai SKV73--P
Management Response by Kaizen Motors Pte Ltd
12-Oct-2020

Thank you very much for your kind review. We will continue to do our best. ☺

 
review user
Mobile Reviewer
Highly recommended  Posted on 10-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Excellent service, fast and efficient professional advice! Will recommend KAIZEN Motor to my friends. 😁 - Kelvin Koh, Owner of Honda Jazz SKU66--C
Management Response by Kaizen Motors Pte Ltd
12-Oct-2020

Thank you very much for your kind review. We will continue to do our best. ☺

 
review user
Facebook Reviewer
Very friendly and professional  Posted on 21-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to service my car at Kaizen Motors twice. So far so good. Shawn and his team were very friendly and professional. Transparent pricing. Advised me on what needs to be done and what is not necessary. Definitely recommended to come and service your car at Kaizen Motors! 👍 - Darul Watnoo
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
Facebook Reviewer
Reliable and trustworthy workshop  Posted on 21-Sep-2020
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
Reliable and trustworthy workshop. Explain everything about cars clearly. No hard sell of products. - Edward Lee
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
Mobile Reviewer
Detailed service with good price  Posted on 21-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to service my car at Kaizen Motors twice. So far so good. Shawn and his team were very friendly and professional. Transparent pricing. Advised me on what needs to be done and what is not necessary. Definitely recommended to come and service your car at Kaizen Motors! 👍 - Darul, Owner of Toyota Altis SJW36--G
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
Mobile Reviewer
Recommended workshop  Posted on 21-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good and Professional Car Services - See, Owner of Mitsubishi Attrage SLP27--B
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
Mobile Reviewer
A trustworthy and reliable workshop  Posted on 21-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good workshop. Manager good and explain everything about cars. Trustworthy and reliable workshop - Edward Lee, Owner of Hyundai Elantra SKV11--M
Management Response by Kaizen Motors Pte Ltd
21-Sep-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
Facebook Reviewer
Fast, efficient and reliable  Posted on 28-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Fast, efficient and reliable. Did servicing, zoomed in and out in under an hour, staff was polite and honest. Great price point. - Isaac Leong
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
Mobile Reviewer
Great Service  Posted on 28-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Fast, efficient and reliable. Did servicing, zoomed in and out in under an hour, the staff was polite and honest. Great price point. - Isaac, Owner of Mitsubishi Attrage SMJ45--J
Management Response by Kaizen Motors Pte Ltd
11-Sep-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
Facebook Reviewer
Recommended  Posted on 21-Aug-2020
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Overall Rating: 
  • Outlet Experience5/5
Patient enough to explain the details explanation of what's need to be done. skills work is details knows very well what's need to be done when mention what not to be done. - Joe Ong
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
Facebook Reviewer
Very friendly and professional  Posted on 21-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
went down to kaizen for servicing, shawn attended to me and he was very friendly and professional. He advised me on which package would suit my car best and even taught me alot on car maintainence. Upon receiving the car, could really feel the difference in terms of acceleration and handling. Would definitely go back for my subsequent services. - Lim Jia Yi
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
review user
Mobile Reviewer
Recommended  Posted on 21-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
patient enough to explain the details explanation of what's need to be done. skills work is details knows very well what's need to be done when mention what not to be done - Joseph Benedict, Owner of Lexus E300H SMA80--M
Management Response by Kaizen Motors Pte Ltd
11-Sep-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
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Merchant Logo Kaizen Motors Pte Ltd
5 stars - based on 134 reviews

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