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   Consumer Reviews of Imperial Auto Style Pte Ltd
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OVERALL RATING
 
76 Reviewers
5 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
5/5 Outlet Experience
5/5
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76 Reviews

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review user
Alan Wong, reviewed on Google
Patient and professional  Posted on 17-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
I would like to comment on their professionalism on the job. I would like to mention their staff (Stephy) , she is so patient and professional about her job. She follow up very closely with her customer and provide very good and sound advise. Went back to touch up on the wrap and was done very nicely with a great smile. Excellent customer service! Thank you Stephy… - Alan Wong
 
review user
Khairul Azlan, reviewed on Google
Super satisfaction service!  Posted on 17-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
For the firat time i spoke to stephy,i was not convince of the fast responce and also the awesome work...now i believe and trust imperial auto style till today its my 3rd time with them and it wont end here...the experience and servive of quality and price is super satisfaction.i would like to thank stephy and team for the awesome work. - Khairul Azlan
 
review user
Zhihong Ngui, reviewed on Google
Highly recommended service.  Posted on 16-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Imperial auto style enables a quick turnaround with 5 hours for a full film removal and installation of front, side rear solar film. The workmanship is great and very proactive and polite communication by Stephy. After sales service communication and coordination with stephy is greatly appreciated for minor touch ups. Highly recommended service. - Zhihong Ngui
 
Friendly, professional and responsive  Posted on 16-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Shout out to Stephy and the crews at Imperial Auto Style! She is very friendly, professional and responsive to my request. She knows the product well and gave me very good and practical advice based on my preferences. The staff are professional with workmanship! Loving the look of my car! - Matthew Lee
 
review user
Sandy Tan, reviewed on Google
Friendly and responsible  Posted on 15-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
I have been supporting imperial auto style for a few years. Friendly and responsible folks! Very accommodating as well! - Sandy Tan
 
review user
Ben Wong, reviewed on Google
A happy return customer!  Posted on 11-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
This is the 2nd time I wrap my car with Imperial Auto Style. The brands for the wrap that they are offering are all the usual suspects but what differentiates Imperial Auto Style from the others are the professionalism, attitude and customers first mindset. Wei Xiang patiently went through all the possible colours that I may like, to decide between gloss and satin and so on. In the end, the outcome is what I have wished for. The team is willing to spend time and resources to fulfil my requests as much as possible. After sales is good as well, I have gone back to do touch ups, cleaning and so on. All in all, highly recommended and will wrap again for my next ride. We'll done, keep it up. - Ben Wong
 
review user
Nick Teng, reviewed on Google
Impressive and professional  Posted on 17-May-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Went recently to do car wrapping... Imperial AutoStyle impress me as they have the skill set and professional. Great job guys - Nick Teng
 
review user
Abdul Shukor Ali, reviewed on Google
They are Cool Vinyl Wrappers  Posted on 16-May-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
While browsing for a car vinyl wrap company I chance upon Imperial Auto Styling .After reading all the reviews and the photos post in their FB I finally decided this is the company that I m looking for my car to be wrapped. After a few messaging messages between a customer service by the name of Stephy and myself I made my way to their garage. It was on a Saturday afternoon. I was attended by Stephy on that afternoon. She welcomed me with her professionalism and confident . We went through the discussion on the colour, design, material and overall aspect of the work to be done. She explained me in details so that we customers knows it well even before the job was done. What I like about Imperial they even propose ideas and design to suit the driver taste. Their design did not disappoint me.They had done a good job as it turns out as per my expectation. I find the staff at Imperial is polite, well mannered and did their job well. They never failed to listen to their customer this is why they grew from strength to strength as a Team. Their attention to details is most important aspects thats why the reason they got a well deserved reviews from all their customers. They are Cool Vinyl Wrappers !!! Well done Stephy & The Boys @ Imperial. All the Best to all of you guys. Keep up the good work and attitude you guys have made Imperial the Household name. Kudos!!! - Abdul Shukor Ali
 
Impressive work with reasonable price  Posted on 03-May-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
I was in the market for PPF for my new ride and came across Imperial Auto Style. They had an impressive portfolio of vehicles wrapped by them and pricing was also reasonable. Even though you don't drive a fancy or supercar there were no airs about them unlike some other workshops. Car was wrapped in 2 days and aftersales has been brilliant thus far. They understood a paying customer's psyche and would make good on areas that needed to be touched up. Adrian who is the lead installer would listen to your inputs and do the necessary. Shout out has to be given to Steph who has been excellent her customer engagement always following up in a timely manner and very responsive in queries or feedback thrown her way. In a competitive market, customer service is extremely important in retaining customers and getting referrals and Imperial Auto Style doesn't disappoint with their customer focused approach. I definitely have no qualms recommending friends their way. Keep up the good work! - Jeremy Tan
 
review user
linshen, reviewed on Google
Satisfied customer  Posted on 19-Apr-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Stephy is very professional and takes great responsibility in her work. I feel important as a client as she often give me timely updates regarding my car wrap status. She is also very friendly and approachable and makes me want to be a returning client again soon. Will definitely refer clients to her again! - linshen
 
Pleasant experience  Posted on 15-Apr-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
I would like to say a big thank you to Stephy from Imperial auto styling. Explaining every single detail of the whole process from the start to finish. Very responsive and super friendly. The whole experience was very pleasant. Pricing was also very reasonable. Thank you again! Would definitely come back. - Eddie Leong
 
review user
Albert Lee, reviewed on Google
Satisfy & happy with their service  Posted on 13-Apr-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Had my car wrap with Imperial Automotive and am very happy with their service. Designer was very patient with me over the choosing of a right design. After close to a year, went back to touch up on some parts. They were very professional in attending to me and get things rectify without a second word. Will intro them to my friends and will continue to give them my support. - Albert Lee
 
review user
Si Min How, reviewed on Google
Superb service and job done  Posted on 13-Apr-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Great customer focus and attention to details. Back as a repeat customer. Customer service provided was superb and Stephy was extremely patient and accommodating as we were pretty fickle on our color selection etc. - Si Min How
 
review user
Ken Lim, reviewed on Facebook
Superb good job  Posted on 31-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Did my System X Diamond Coating package with Imperial Auto Style. They did a superb good job on my 13 years old Civic Type R. Boss and staffs are very friendly and accomodating to my request. This System X coating is really good. My car look like new now. The water repellent effect is so good after i drove during a moderate rain weather, follow by a very light drizzle before i enter the car park. My car has almost 0 rain drops after I parked my car. Impressive! Good job Imperial Auto Styling! - Ken Lim
 
Impressive after sales service and great job!  Posted on 21-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
My wife and I have been sourcing around quotations for our car wrap. Happened to chance upon Imperial through a friend of ours. And we did not regret our choice since then! The crew from Imperial are friendly and gives you the appropriate advices during selection. The end result surpass our expectation and we were extremely happy about it. Moreover, the after-sale services rendered by Imperial has been impressive! We feel this is important as we have experienced companies that provides zero or minimum after-sales but Imperial is exceptional! Keep rocking with those wraps and wish you all the best for the year! Cheers! - Jie Hao
 
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Merchant Logo Imperial Auto Style Pte Ltd
5 stars - based on 76 reviews

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