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   Consumer Reviews of Auto Acoustic Pte Ltd
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OVERALL RATING
 
10 Reviewers
4.5 out of 5
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Technical Expertise
4.7/5 Customer Service
4.4/5
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Value for money
4.4/5 Outlet Experience
4.5/5
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10 Reviews

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Acegem84
Clutched
2 reviews
47 points
85 forum posts Joined on 15-Mar-2009
One of the best neighbourhood audio shop u can pop by  Posted on 28-Oct-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Been passing by the shop for a couple of few years but never got to know them until recently.

Long story short.

1st visit -
Having some output issue due to unknown fault. Went to the shop and was served by Ah Bing. From my experience i can see Ah Bing really did a full and thorough check and detected that my bit ten D was faulty.
He did as per my instruction to rectify the issue for me to tide through as i was waiting for my pair of component speakers from other sources.
His workmanship is good, neat and tidy despite of messy wire from previous installers.
Enquired about trade-in for exisiting bulky woofers due to a need of space for my baby pram, Ah Bing took the trouble to bring a new set of Audison APBX 10 DS from store (level 2 of workshop using a flight of portable ladder) to measure it against my boot as my existing amp can be utilized. Not a bit of blackface was shown by him as you may encountered from other workshops when i didn't buy it (Some workshop, u pay money they also give u damn blardy black face, especially the 1 i used to go to at toh guan! )

2nd visit -
Brought my new pair of component speakers to install. Ah Bing was not around but was done up by Ang Gong Xiao (sorry i forgot to ask his name as i treated him like a bro)
Similar work attitude to Ah Bing, he did a thorough swap of the old speakers to new component speakers. Honest - Able to highlight to me that 1 of my 4 channels is faulty and thus recommended that existing coaxial speakers can't be linked up to amp. Neat and tidy wiring, hassle free workmanship and good tuning to the best that the component speaker can express.

3rd visit -
Finally, i proceeded with the trade in (relatively good price) of my exisiting woofer for the audison apbx 10 ds.
Ang Gong Xiao installed the sub woofer for me and tuned to my liking. He even went to the extent to share/guide with me on audio settings. Marvelously, the 10" Audison apbx 10 ds performed as well as my hertz hx300d but in a smaller package!
Now i can put the baby pram into my boot AND have a subtle sized sub woofer in my myvi's car boot!

I appreciates their effort and regretted not patronizing them earlier!

4 Review Photo(s)

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Management Response
 
JJaassoonn
1st Gear
1 reviews
58 points
101 forum posts Joined on 20-Jul-2012
Audio Installation  Posted on 21-Aug-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Today went to the shop to listen some of their brand speaker. The sale person was very patient & Explaining with their demo to meet what i need.
Finally i had decide to in stall front & Rear speaker.I felt happy with their installation & Will go down install subwoofer for my next plan. Management Response
 
GAN59
Premium User GAN59
Neutral Newbie
3 reviews
16 points
13 forum posts Joined on 22-Sep-2014
Bad service and attitude  Posted on 24-Feb-2017
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Overall Rating: 
  • Technical Expertise3/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience2/5
Do not go to this place after installing the audio system that he that the tuning for me and highly overpriced
Management Response by Auto Acoustic Pte Ltd
05-May-2017

Hi there,

Thank you for your review. At Auto Acoustic we take all feedback from our customers seriously.

May we check with you which audio system did you install at our shop? Kindly bring the invoice down to our shop so that we can do a verification.

We would like to understand the situation better from you personally and see what we can do to improve your experience at our shop.

Thank you and hope to hear from you soon.

Regards,
Auto Acoustic

 
Olufsen
Neutral Newbie
1 reviews
9 points
7 forum posts Joined on 14-Mar-2006
Audio Installation  Posted on 05-Dec-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Recommended by friend. Went down and met Ah bing. On the spot can quote me the cost. Did a good job. So far so good. Will recomend to other friends too. Management Response
 
Jackychoy
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 22-Apr-2016
Good service  Posted on 23-Apr-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
A big thanks to ah Bing, a mechanic who understands my in car camera problem and serve well with a positive attitude. Management Response
 
sandbug
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 10-May-2014
Autoacoustic customer service  Posted on 13-May-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had a good experience at Autoacoustic last Saturday did some in car entertainment works. I wouldn't say it's the cheapest in town but definitely reasonable and very sincere customer service from Chuan. Definitely will recommend friends to visit. Management Response
 
Felixxx
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 27-Oct-2013
Installed GreenCam Camera  Posted on 27-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience5/5
Wanted to install EPS Power charger but Mr Chuan advised me to go my 1st servicing (1000km) before installation.
Impressed, I asked about in-car cam and decided on his recommendation of GreenCam.
Price was reasonable and installation was well done. Neat and tidy.
Best part, Mr Chuan saw me fiddling with my loose license plate and offered to settle it for me. And he did a fine job at that too !
Thanks Chuan.
I'll be back for the EPS after my servicing. Management Response
 
Billytjiong
Neutral Newbie
2 reviews
7 points
7 forum posts Joined on 19-Dec-2011
Done up my component speakers and Concealing GPS cable  Posted on 15-Nov-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I just a walk in customer that approach this shop randomly. At first there wasn't intention to purchase at all and after consulting with the boss, he recommended me a few brands that suited my budget. He has deep knowledge on audio and very good at it.
After few good advise I decided to go with Focal comp speaker and of course very reasonable price for the set. Installation done up in 40 minutes, very good work and done nicely.
Then subsequently he done up my gps cable as well, good workmanship over all.
Thx you and I just another happy customer. Management Response
 
DoubleHelix
1st Gear
8 reviews
80 points
80 forum posts Joined on 29-Mar-2010
Done up my mirror module and horn here  Posted on 05-Apr-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Straightforward shop, no pushy sales man. Just do what you want and that's it. Got my mirror auto fold module and installed over here together with a horn upgrade. Took about half and hour to get it installed excluding waiting time. other then that very pleasant experience. Management Response
 
Lectrosphere
Premium User Lectrosphere
6th Gear
11 reviews
2,840 points
2838 forum posts Joined on 18-May-2009
Done up my alarm scanner and FM antenna with them  Posted on 13-Dec-2010
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Went up and got my LED alarm scanner and FM antenna fixed by them, very friendly staff and boss. Work is snappy and neat. No loose wiring during the process. I like the shopping experience in this shop though i wasnt attended while browsing the items I want. Free and easy browsing. When I wanted the particular item they aren't pushy. But I think during the process they accidentally left a few scratches on one of my panels. No issue other then that. Thanks Chuan! Management Response
 
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Merchant Logo Auto Acoustic Pte Ltd
4 stars - based on 10 reviews

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