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   Consumer Reviews of Chip Soon Auto Supply Co Pte Ltd
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4.6
 
130 Consumer Reviews
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Technical Expertise
4.7 Customer Service
4.6
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Value for money
4.4 Outlet Experience
4.5

review user
Sean Rezel.
Trustable and highly skilled  Posted on 11-Dec-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I cannot recommend Chip Soon highly enough. They have diagnosed my Mercedes-Benz B160 accurately, fixed the issues masterfully and with speed. Jason and his team are trustable and highly skilled. - Sean Rezel
 

review user
Zaky Razak.
Issues on my C180 W204 have been solved!  Posted on 03-Aug-2018
  • Technical Expertise5.0
  • Value for money5.0
  • Outlet Experience5.0
I would have given an extra Star if only FB have the feature. Anyways... kudos to Jason and team. He manage to solve the 2 issues on my C180 W204. I have been to few workshops and all the diagnosis i was informed with was not very convincing. Prob 1: My car had idling speed issues. The RPM was moving up n down. It was not stable. Its like as though my car was gasping for air. And to make it worse, the ESP alarm came out as well. Jason manage to pinpoint the issue after diagnosing it with his lappy. A faulty throttle body. Problem 1 solved! Prob 2: My car recently was vibrating whenever it was in D & R. Engine mounts and gearbox mount was change last month, but it only dampens the vibration abit n it did not solve the issue. 1st time brought my car to Chip Soon. Jason took his time to troubleshoot the cause. From his trusty lappy, He saw my car load intake during gear engagements was too much. When steering wheel was fully turn either way, the load to the engine increases even more. Test driving the car confirms it. He told me it was the torque converter. Well a technician myself and by looking at the data shown on his lappy as well as the symptoms on my car, i was convince that Jason had nailed the root cause. Went ahead to get the faulty torque converter & ATF oil change. (It was due for a change anyway) The mechanic Ah Soon was task to change the faulty torque converter. He was very meticulous in getting the job done well. Took almost half the day to get the job done perfectly. Finally when she's ready to be crank up, the prob was gone. Readings of the load on his lappy also had reduce tremendously. Test driving the car confirms that the prob was gone. Yay!! Prob 2 solved! What a relief. Even get a free car wash. And 6months warranty. Drive my car home feeling satisfied knowing that my car probs was solved and not having to pay a huge sum for it. Thank you once again to Jason n Team. You guys rock. - Zaky Razak
 

Anglerso
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 24-Mar-2010
Change brake pad  Posted on 06-Jun-2018
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Sales enquiry is good, detail breakdown of costs.
Mechanic is good, good knowledge. Although i am not technically convinced on the wear and tear of rotor disc.
Price is reasonable. For changing brake pad and rotor disc.
Main thing is fast job, send in at around 1145am, job done by 1230pm. Not wasting time like in C&C.
 

review user
Junior Hsu.
Good service support  Posted on 02-Jun-2018
  • Value for money5.0
  • Outlet Experience5.0
Reasonably priced and good service support. - Junior Hsu

5 Review Photo(s)

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review user
Mohd Firdaus.
Reliable and professional  Posted on 24-May-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very convenient to get my car fixed from my place.Reliable and professional,only setback is the labour charge for the repairs.Then again,u pay for the convenience and urgency.Wish that we could bring and use our own spare parts to be installed at their workshop instead of ordering through them. - Mohd Firdaus
 

review user
STEVEN HON CHEONG LIN.
Best services  Posted on 18-May-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thank you for your best services and my old car have been services and repair very good i like and now my new use car also the best service all are welcome to this place with blessing.( CHIP SOON AUTO SUPPLY CO PTE LTD. ). - STEVEN HON CHEONG LIN

18 Review Photo(s)

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review user
Meng Wei, Kelvin Yap.
Super Lousy Service!  Posted on 11-May-2018
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Super Lousy Service!!!! I went to the place for them to check my brake issue with my car. Instead of diagnosing my problems, the stupid uncle asked me to go home, saying that he had no time for me. Zero customer service!!!! Wasted my time travelling there!!!! Avoid this shop at all costs!!!!! - Meng Wei, Kelvin Yap
 

review user
Jian Xin Sito.
Will return to do my servicing again  Posted on 10-May-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Fast and professional service given to my car. Will return to do my servicing again. - Jian Xin Sito

1 Review Photo(s)

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Mcscot
5th Gear
6 reviews
1,142 points
427 forum posts Joined on 03-May-2010
Good service ...  Posted on 21-Jan-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Brought my W204 to Chip Soon to replace my brake pads and brake disc - checked several places for prices and found Chip Soon to be most reasonable.

Jason (technical in charge) was on hand to explain why the disc needed replacement and could not be skimmed.

I will be bringing my W204 to them for servicing in future!
 

review user
Kenneth.
Experienced and reasonable prices  Posted on 02-Apr-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Experienced a problematic check engine light which they were able to fix. Had previously went to 2 other workshops which could not do it. Reasonable prices as well. - Kenneth
 

review user
Kenny Lee.
Never go  Posted on 30-Mar-2017
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
One of the worst workshop. Sent car to repair and they committed to delivery however it was not none and comment that the car require major repair for $5K as they are too busy with other cars. Never go. - Kenny Lee
 

review user
Irving Yeo.
Honest and reliable workshop  Posted on 23-Mar-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Reasonable pricing. Honest and reliable workshop. Mechanics will show u the old parts and receipt will show the cost of each parts. Good workshop for all makes. - Irving Yeo
 

review user
W C Tham.
Good workmanship, reasonable pricing  Posted on 08-Mar-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have been servicing here for more than 10 years. Good workmanship, reasonable pricing. - W C Tham
 

review user
Juliana Khamis.
Worse nightmare!  Posted on 28-Feb-2017
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Worse nightmare! Getting a car check on compresser and idle valve only less than 5min cost $40 which is unreasonable! Poor servicing! Did not informed customer in advance that checking will cost that much! Never come back! - Juliana Khamis
 

review user
Melvin Lee.
Hassle-free servicing  Posted on 15-Feb-2017
  • Customer Service5.0
  • Outlet Experience5.0
hassle-free servicing, friendly staff. accepts major credit cards. - Melvin Lee
 
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Merchant Logo Chip Soon Auto Supply Co Pte Ltd
5 stars - based on 130 reviews

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