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   Consumer Reviews of Complete VMS Pte Ltd
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5.0
 
370 Consumer Reviews
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Technical Expertise
4.9 Customer Service
5.0
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Value for money
4.8 Outlet Experience
4.9

review user
Shah Rizan.
Reliable workshop  Posted on 15-Mar-2025
  • Technical Expertise5.0
Fast and reliable workshop! Thank you! - Shah Rizan
 

review user
Muhammad Ridzuan, Owner of BMW 523i.
The work was done efficiently  Posted on 14-Mar-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I wanted to thank Joyce and team for the excellent service. The work was done efficiently and overall I'm happy. The whole process was smooth and fast. She even updated me collectively everytime Collected my car less than a week. Great Job! - Muhammad Ridzuan, Owner of BMW 523i SMP31--Z
 

review user
MF B MY.
Excellent servicing  Posted on 14-Mar-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I just wanted to thank you and your team for the excellent servicing. The work was done efficiently and to a high standard, and I appreciate the attention to detail. Great job! - MF B MY
 

review user
Nike Yun.
Good and professional service  Posted on 13-Mar-2025
  • Technical Expertise5.0
Good and professional service. Darren has been very forthcoming and responsive, and Su was helpful in responding to my queries - Nike Yun
 

review user
Akmal Amran.
Servicing is fast and effecient  Posted on 13-Mar-2025
  • Technical Expertise5.0
  • Customer Service5.0
The servicing is fast and effecient. Well recommanded. - Akmal Amran
 

review user
Daniel Tan.
Whole process was hassle free  Posted on 13-Mar-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I had the unfortunate pleasure of dealing with Darren from Complete VMS. It was unfortunate because I got into an accident. However, the painful journey of vehicle recovery was made very much pleasant by Darren. The whole process was hassle free with Darren regularly providing updates. His communication mode is direct, without sugar coating, and very suitable for me. He is also very knowledgeable, often giving me more answers and always helping to resolve issues. I'm now returning to them for all my regular maintenance and servicing. This is my first encounter with them as they're Income authorised panel workshop, but have now been converted. - Daniel Tan
 

review user
Ivy Chiam.
Excellent service by Darren  Posted on 12-Mar-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Excellent service by Darren who explained the details patiently and repaired my car within a week as promised - Ivy Chiam
 

review user
E, Owner of Mercedes Benz B Class B200.
Great assistance in the repair works  Posted on 11-Mar-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Darren and Joyce have been great assistance in the repair works and detailed in the procedure explanation. Thank you both. - E, Owner of Mercedes Benz B Class B200 SMH75--J
 

review user
Gaffar Abdul.
Provided regular follow-ups  Posted on 10-Mar-2025
  • Technical Expertise5.0
This was my first time in Singapore, and after over five years, I was involved in an accident when a motorbike hit the back of my car. My insurance agent advised me to file an accident report within 24 hours at Complete VMS Pte Ltd. The next day, I visited the workshop, where they thoroughly explained the entire process and provided regular follow-ups. They closely monitored the liability assessment and initially estimated that repairs would take 4 to 5 days. However, to my surprise, my car was fully repaired within just 24 hours. I received my vehicle back the day after the liability check. Additionally, they arranged a high-quality replacement car for me during the repair period. I highly recommend this service center for their efficiency and excellent support. Truly appreciate their professionalism! - Gaffar Abdul
 

review user
Dev, Owner of Kia Cerato.
Most helpful in rectifying challenges  Posted on 08-Mar-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I came to VMS post a chain collision. It was an unfortunate accident which came with its own sets of repair works, having a staff like joyce alleviated the circumstances of the vehicle owner. Joyce was forthcominging with updates and most helpful in rectifying challenges who rose along the way. - Dev, Owner of Kia Cerato SJY10--K
 

review user
Muhammad Zayid.
Very pleasant experience  Posted on 04-Mar-2025
  • Technical Expertise5.0
  • Outlet Experience5.0
Winnie assisted me on accident reporting. She is very helpful with the doubts that I have from the misfortune that I had earlier. Recommended place with very pleasant experience - Muhammad Zayid
 

review user
jian feng.
Good support  Posted on 03-Mar-2025
  • Outlet Experience5.0
Winnie. Good support and - jian feng
 

review user
乐乐吉子.
Helpful on reporting  Posted on 03-Mar-2025
  • Customer Service5.0
Winnie is helpful on reporting - 乐乐吉子
 

review user
Jolty.
Very professional  Posted on 03-Mar-2025
  • Technical Expertise5.0
  • Customer Service5.0
My 1st accident after 10 years of driving.. I came here because of the good reviews from Google about how they were very professional in these situations. There were also useful information about the services, like providing the rental car during the repair of my vehicle. When I came in, they guided me through the process because this was my 1st accident and I am very grateful to the Complete VMS team for helping me claim the insurance. They are very professional in their work just as most of the reviews I've read before, and I highly recommend this workshop to people who don't know what to do or where to start like me. I wanted to share all of my experiences to the people who are also confused during these situations and once again, I am genuinely thankful for everything that the team at Complete VMS in Soon Lee has helped me. I would like to specially mention Ms. Vania who went above and beyond to provide a great service while attending me throughout the entire process! - Jolty
 

review user
Katherine Lee.
Repair was fast and good  Posted on 03-Mar-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience4.0
Repair was fast and good . Happy with Darren service too. There is 1 year warranty on my repair. - Katherine Lee
 
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Merchant Logo Complete VMS Pte Ltd
5 stars - based on 370 reviews

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