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   Consumer Reviews of Complete VMS Pte Ltd
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5.0
 
392 Consumer Reviews
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Technical Expertise
4.9 Customer Service
5.0
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Value for money
4.8 Outlet Experience
4.9

review user
Yut Burik 11.
Very friendly  Posted on 24-Apr-2025
  • Customer Service5.0
Very friendly and helpful.....one of the staff name is winnie.... - Yut Burik 11
 

review user
[email protected] Neoahphoon.
Nice lady  Posted on 24-Apr-2025
  • Customer Service5.0
  • Outlet Experience5.0
Winnie was helping me in the accident report. Nice lady - [email protected] Neoahphoon
 

review user
Derek Heng.
Very responsive  Posted on 24-Apr-2025
  • Technical Expertise5.0
Sent my car for repairs here and thankful for the service. Darren was very responsive and managed to get the repairs done quickly. - Derek Heng
 

review user
Tariqul Islam.
Repair is good  Posted on 24-Apr-2025
  • Technical Expertise5.0
Customer service and repair is good! - Tariqul Islam
 

review user
Joe Heah (DO NOT DISTURB).
Customer service is good  Posted on 24-Apr-2025
  • Customer Service5.0
  • Outlet Experience5.0
Customer service is good. The job done was smooth and efficient. Special shout out to Sai for updating me on the repairs that need to be done. - Joe Heah (DO NOT DISTURB)
 

review user
William Chan.
Service was excellent  Posted on 23-Apr-2025
  • Customer Service5.0
I just got an accident and my car was hit by the side. I went to Complete VMS to do the accident report. The staffs were friendly and helpful to sort things out. Mr Sia- Senior Operations Manager was quick and able to evaluate the costs of repair of my car on the spot. All items were clearly identified and he recommeded to either repair or replace based on the best option of costs and results. The finishing job was good and their service was excellent. - William Chan
 

review user
Charm McC.
Highly reliable repair shop  Posted on 23-Apr-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Living in a foreign country comes with its own set of challenges, and being involved in a car accident only adds to the stress. Thankfully, we were fortunate to have been referred to a highly reliable repair shop by our insurance. Their coordination was excellent, and we couldn't have asked for a smoother experience. Joyce, in particular, stood out. She was a fantastic communicator—always prompt, clear, and consistent with updates regarding the progress of our settlement after we were rear-ended by a company van. The repair work itself was seamless and completed much faster than we expected. From start to finish—coordination, payment processing, rental car arrangement, and the repair itself—the entire process was handled professionally and efficiently. We are extremely satisfied with the service and highly recommend this shop, especially Joyce! - Charm McC
 

review user
Amanda Aloysius Tan.
Superb service  Posted on 21-Apr-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Superb service! Was unfortunate to get into a minor accident, however contacted Mr Seah who arranged for tow truck (super good service and attitude, reassuring too) all the way to workshop. Mr Seah and the team at VMS were super accommodating and understanding to our family's needs, and tried their best to meet our timeline🥹 Very responsive, transparent and reliable! We are really grateful, appreciate the team's effort! Hope no more accidents, but we know who to go to! - Amanda Aloysius Tan
 

review user
Hock Ah.
Staff are very good  Posted on 21-Apr-2025
  • Customer Service5.0
  • Outlet Experience5.0
Service is excellent. All staff are very good and nice. Perfect. - Hock Ah
 

review user
Hell Hell.
Excellent services  Posted on 21-Apr-2025
  • Outlet Experience5.0
Winnie is good excellent services for reporting - Hell Hell
 

review user
Yaya Rahamat.
Heartfelt appreciation  Posted on 19-Apr-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I'd like to extend my heartfelt appreciation to Vania and Yee for the exceptional service they rendered. From the moment I needed assistance with accident reporting, they guided me seamlessly through every step of the process. They took care of liaising with the other party, and even arranged a rental car for me without any hassle. Their professionalism and experience truly stood out — everything was handled with efficiency, clarity, and genuine care. It gave me peace of mind during a stressful time. On top of that, the workmanship on my car was superb. The repairs were done to an excellent standard, and my car looks and drives like new. Vania and Sia are a true credit to the team — thank you both for going above and beyond! - Yaya Rahamat
 

review user
Muhammad Aiman.
Very clean and thorough repair  Posted on 19-Apr-2025
  • Customer Service5.0
  • Outlet Experience5.0
Very clean and thorough repair! Recommended! - Muhammad Aiman
 

review user
Sankar Kumar.
Great  Posted on 19-Apr-2025
  • Customer Service5.0
Great service - Sankar Kumar
 

review user
Loo Chun Yin.
5 stars services  Posted on 18-Apr-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
5 stars services, thanks to Vania and the team. Very prompt response, positive advice and proactive engagement. - Loo Chun Yin
 

review user
Azaz J.
Helpful and friendly  Posted on 17-Apr-2025
  • Customer Service5.0
  • Outlet Experience5.0
Christine was very helpful and friendly. All the staff are friendly and smooth process - Azaz J
 
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Merchant Logo Complete VMS Pte Ltd
5 stars - based on 392 reviews

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