Kaizen Motors Pte Ltd Reviews & Comments

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Kaizen Motors Pte Ltd

Consumer Reviews of Kaizen Motors Pte Ltd

5.0

203 Consumer Reviews

Technical Expertise	5.0	Customer Service	5.0

Value for money	4.9	Outlet Experience	4.9

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Walt Koh.

Keep up the good work!

Posted on 27-Aug-2019

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

I believe everyone had their fair share of bad experience when comes to maintenance of your car. Was introduced to KAIZEN MOTORS by a friend in 2018 and have done 2 minor(10K) and 1 major servicing (120K) in early August. The owner is very professional in his advice and he would carefully addressed your concerns. Very genuine guy. In my recent major servicing, he was constantly updating the progress via WhatsApp with photos and explanation on what happen to the various parts and seek for approval prior to changing the parts. This is comforting to know what was done to my car and communication with the workshop was very clear. Under no circumstance, I had any worries of poor workmanship or a crazy bill at the end of the day. Keep up the good work! PS: Owner drive a rare gem. Check it out. 😲 - Walt Koh

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

	SoniaTeo

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 21-Aug-2019

Best decision ever!

Posted on 20-Aug-2019

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Met into an accident and the car came back as good as new! Very responsive boss & Will give us updates on the progress of the car! I recommend all my friends to Kaizen whenever their car need servicing or repair! Good job to the boss Shawn! Keep it up!

Management Response by Kaizen Motors Pte Ltd

27-Aug-2019

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

	Yichong

Neutral Newbie

1 reviews

1 points

23 forum posts Joined on 30-Oct-2011

Highly recommend

Posted on 20-Aug-2019

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

I have been going to kaizen motors this 2 years. I think they are very down-to-earth and if you have a budget they will work with you to find the best solution for the lowest cost if necessary. I never had any issues after numerous visits and will highly recommend them !

Management Response by Kaizen Motors Pte Ltd

20-Aug-2019

Thank you for your kind feedback. We strive to do our best. ☺

	superstarlin

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 20-Aug-2019

Best Service in Kaizen Motors

Posted on 20-Aug-2019

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

The service provided, the honesty & Sincerity to help & Of course the satisfying results.

Management Response by Kaizen Motors Pte Ltd

20-Aug-2019

Thank you for your kind feedback. We strive to do our best. ☺

Sonia Teo.

Great service! Great attitude!

Posted on 20-Aug-2019

Customer Service5.0
Outlet Experience5.0

Very attentive boss! Great service! Great attitude! Helpful and responsive! - Sonia Teo

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

林巨星.

Recommended

Posted on 19-Aug-2019

Customer Service5.0
Outlet Experience5.0

The service provided, the honesty & sincerity to help & of course the satisfying results. - 林巨星 (Superstar)

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Sam Sng.

Honest and Genuine and affordable

Posted on 19-Aug-2019

Customer Service5.0
Outlet Experience5.0

I have being sending my cars to Shawn workshop for a few years now and I have never seen any other workshop owners who is so passionate with cars and he always make sure his customer where they spend their money on. Honest and Genuine and affordable, will recommend anyone who is looking for a trustable workshop - Sam Sng

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

	TrevorLim

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 17-Aug-2019

Just did my 40000KM serving

Posted on 17-Aug-2019

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Experience mechanics there, specialise both japanese and continental cars. Have been serving all my previous rides (honda civic, mini copper & CLA) with them. They always provide a save costing option to me and explain how to proper maintain my ride...

2 Review Photo(s)

Management Response by Kaizen Motors Pte Ltd

18-Aug-2019

Thanks for the kind review bro :)

Jane Quek Xue Xin.

Very good experience

Posted on 03-Aug-2019

Customer Service5.0
Outlet Experience5.0

very good experience with Shawn. he gave me clear pricing over the phone before I went down. after servicing he also gave me a checklist of what was done and what I should take note of. his waiting area was also decent with a well stocked minibar 😊 - Jane Quek Xue Xin (Jane Quek Xue Xin)

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Faysal Rahman.

Good Job. Excellent service!

Posted on 16-Jul-2019

Technical Expertise5.0
Customer Service5.0
Outlet Experience5.0

Kaizen motors doing a Good Job. Excellent service! Very reliable & proffesional service.Very immediate response. Everything was fixed/checked thoroughly even a small problem being solve. Shawn's very helpful and friendly . Never greedy to share some tips how to solve problem and what to check if its happen on your car. Highly recommended. - Faysal Rahman

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Ibni Ibnu.

Highly recommended

Posted on 06-Jul-2019

Customer Service5.0
Outlet Experience5.0

Highly recommended. Our first time here after reading the reviews, excellent and good service given by Shawn and team! 👍 - Ibni Ibnu

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Inaraz Azmi (Araz).

Excellent, great, fantastic and fast service

Posted on 06-Jul-2019

Customer Service5.0
Outlet Experience5.0

Excellent, great, fantastic and fast service. Friendly and nice person talk to. Highly recommended. Thanks Kaizen for the good and well services. - Inaraz Azmi (Araz)

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Penny Ang.

Customer oriented company

Posted on 06-Jul-2019

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Overall Rating ⭐️ ⭐️⭐️⭐️⭐️ Technical expertise 5/5 Customer service 5/5 Value for money 5/5 Experience 5/5 Customer oriented company. Mr And Shawn is a very knowledgeable & responsible person. - Penny Ang

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Dzul 'Adly.

Very reliable n professional service!!

Posted on 05-Jul-2019

Technical Expertise5.0
Customer Service5.0

Very reliable n professional service!! Everything was checked thorougly and even the slightest and minimum parts was fixed. Shawn is very efficient and on the dot..Most importantly is he is honest and very helpful. I would highly recommend to get your vehicle service at Kaizen Motors. - Dzul 'Adly

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Eddie Tan.

Good job, friendly people, reasonable price

Posted on 05-Jul-2019

Technical Expertise5.0
Customer Service5.0

Kaizen motor are doing a good job, friendly people, reasonable price and well done, my car now in perfect condition!⭐️⭐️⭐️⭐️⭐️ - Eddie Tan

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

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