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   Consumer Reviews of Kaizen Motors Pte Ltd
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5.0
 
203 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
4.9 Outlet Experience
4.9

review user
Walt Koh.
Keep up the good work!  Posted on 27-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I believe everyone had their fair share of bad experience when comes to maintenance of your car. Was introduced to KAIZEN MOTORS by a friend in 2018 and have done 2 minor(10K) and 1 major servicing (120K) in early August. The owner is very professional in his advice and he would carefully addressed your concerns. Very genuine guy. In my recent major servicing, he was constantly updating the progress via WhatsApp with photos and explanation on what happen to the various parts and seek for approval prior to changing the parts. This is comforting to know what was done to my car and communication with the workshop was very clear. Under no circumstance, I had any worries of poor workmanship or a crazy bill at the end of the day. Keep up the good work! PS: Owner drive a rare gem. Check it out. 😲 - Walt Koh
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 

SoniaTeo
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-Aug-2019
Best decision ever!  Posted on 20-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Met into an accident and the car came back as good as new! Very responsive boss & Will give us updates on the progress of the car! I recommend all my friends to Kaizen whenever their car need servicing or repair! Good job to the boss Shawn! Keep it up!
Management Response by Kaizen Motors Pte Ltd
27-Aug-2019

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 

Yichong
Neutral Newbie
1 reviews
1 points
23 forum posts Joined on 30-Oct-2011
Highly recommend  Posted on 20-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have been going to kaizen motors this 2 years. I think they are very down-to-earth and if you have a budget they will work with you to find the best solution for the lowest cost if necessary. I never had any issues after numerous visits and will highly recommend them !
Management Response by Kaizen Motors Pte Ltd
20-Aug-2019

Thank you for your kind feedback. We strive to do our best. ☺

 

superstarlin
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Aug-2019
Best Service in Kaizen Motors  Posted on 20-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The service provided, the honesty & Sincerity to help & Of course the satisfying results.
Management Response by Kaizen Motors Pte Ltd
20-Aug-2019

Thank you for your kind feedback. We strive to do our best. ☺

 

review user
Sonia Teo.
Great service! Great attitude!  Posted on 20-Aug-2019
  • Customer Service5.0
  • Outlet Experience5.0
Very attentive boss! Great service! Great attitude! Helpful and responsive! - Sonia Teo
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 

Recommended  Posted on 19-Aug-2019
  • Customer Service5.0
  • Outlet Experience5.0
The service provided, the honesty & sincerity to help & of course the satisfying results. - 林巨星 (Superstar)
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 

review user
Sam Sng.
Honest and Genuine and affordable  Posted on 19-Aug-2019
  • Customer Service5.0
  • Outlet Experience5.0
I have being sending my cars to Shawn workshop for a few years now and I have never seen any other workshop owners who is so passionate with cars and he always make sure his customer where they spend their money on. Honest and Genuine and affordable, will recommend anyone who is looking for a trustable workshop - Sam Sng
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 

TrevorLim
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 17-Aug-2019
Just did my 40000KM serving  Posted on 17-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Experience mechanics there, specialise both japanese and continental cars. Have been serving all my previous rides (honda civic, mini copper & CLA) with them. They always provide a save costing option to me and explain how to proper maintain my ride...

2 Review Photo(s)

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Management Response by Kaizen Motors Pte Ltd
18-Aug-2019

Thanks for the kind review bro :)

 

Very good experience  Posted on 03-Aug-2019
  • Customer Service5.0
  • Outlet Experience5.0
very good experience with Shawn. he gave me clear pricing over the phone before I went down. after servicing he also gave me a checklist of what was done and what I should take note of. his waiting area was also decent with a well stocked minibar 😊 - Jane Quek Xue Xin (Jane Quek Xue Xin)
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 

review user
Faysal Rahman.
Good Job. Excellent service!  Posted on 16-Jul-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Kaizen motors doing a Good Job. Excellent service! Very reliable & proffesional service.Very immediate response. Everything was fixed/checked thoroughly even a small problem being solve. Shawn's very helpful and friendly . Never greedy to share some tips how to solve problem and what to check if its happen on your car. Highly recommended. - Faysal Rahman
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 

review user
Ibni Ibnu.
Highly recommended  Posted on 06-Jul-2019
  • Customer Service5.0
  • Outlet Experience5.0
Highly recommended. Our first time here after reading the reviews, excellent and good service given by Shawn and team! 👍 - Ibni Ibnu
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 

review user
Inaraz Azmi (Araz).
Excellent, great, fantastic and fast service  Posted on 06-Jul-2019
  • Customer Service5.0
  • Outlet Experience5.0
Excellent, great, fantastic and fast service. Friendly and nice person talk to. Highly recommended. Thanks Kaizen for the good and well services. - Inaraz Azmi (Araz)
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 

review user
Penny Ang.
Customer oriented company  Posted on 06-Jul-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Overall Rating ⭐️ ⭐️⭐️⭐️⭐️ Technical expertise 5/5 Customer service 5/5 Value for money 5/5 Experience 5/5 Customer oriented company. Mr And Shawn is a very knowledgeable & responsible person. - Penny Ang
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 

review user
Dzul 'Adly.
Very reliable n professional service!!  Posted on 05-Jul-2019
  • Technical Expertise5.0
  • Customer Service5.0
Very reliable n professional service!! Everything was checked thorougly and even the slightest and minimum parts was fixed. Shawn is very efficient and on the dot..Most importantly is he is honest and very helpful. I would highly recommend to get your vehicle service at Kaizen Motors. - Dzul 'Adly
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 

review user
Eddie Tan.
Good job, friendly people, reasonable price  Posted on 05-Jul-2019
  • Technical Expertise5.0
  • Customer Service5.0
Kaizen motor are doing a good job, friendly people, reasonable price and well done, my car now in perfect condition!⭐️⭐️⭐️⭐️⭐️ - Eddie Tan
Management Response by Kaizen Motors Pte Ltd
01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

 
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Merchant Logo Kaizen Motors Pte Ltd
5 stars - based on 203 reviews

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