Kaizen Motors Pte Ltd Reviews & Comments

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Kaizen Motors Pte Ltd

Consumer Reviews of Kaizen Motors Pte Ltd

5.0

166 Consumer Reviews

Technical Expertise	5.0	Customer Service	5.0

Value for money	4.9	Outlet Experience	4.9

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	TrevorLim

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 17-Aug-2019

Just did my 40000KM serving

Posted on 17-Aug-2019

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Experience mechanics there, specialise both japanese and continental cars. Have been serving all my previous rides (honda civic, mini copper & CLA) with them. They always provide a save costing option to me and explain how to proper maintain my ride...

2 Review Photo(s)

Management Response by Kaizen Motors Pte Ltd

18-Aug-2019

Thanks for the kind review bro :)

Jane Quek Xue Xin.

Very good experience

Posted on 03-Aug-2019

Customer Service5.0
Outlet Experience5.0

very good experience with Shawn. he gave me clear pricing over the phone before I went down. after servicing he also gave me a checklist of what was done and what I should take note of. his waiting area was also decent with a well stocked minibar 😊 - Jane Quek Xue Xin (Jane Quek Xue Xin)

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Faysal Rahman.

Good Job. Excellent service!

Posted on 16-Jul-2019

Technical Expertise5.0
Customer Service5.0
Outlet Experience5.0

Kaizen motors doing a Good Job. Excellent service! Very reliable & proffesional service.Very immediate response. Everything was fixed/checked thoroughly even a small problem being solve. Shawn's very helpful and friendly . Never greedy to share some tips how to solve problem and what to check if its happen on your car. Highly recommended. - Faysal Rahman

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Ibni Ibnu.

Highly recommended

Posted on 06-Jul-2019

Customer Service5.0
Outlet Experience5.0

Highly recommended. Our first time here after reading the reviews, excellent and good service given by Shawn and team! 👍 - Ibni Ibnu

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Inaraz Azmi (Araz).

Excellent, great, fantastic and fast service

Posted on 06-Jul-2019

Customer Service5.0
Outlet Experience5.0

Excellent, great, fantastic and fast service. Friendly and nice person talk to. Highly recommended. Thanks Kaizen for the good and well services. - Inaraz Azmi (Araz)

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Penny Ang.

Customer oriented company

Posted on 06-Jul-2019

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Overall Rating ⭐️ ⭐️⭐️⭐️⭐️ Technical expertise 5/5 Customer service 5/5 Value for money 5/5 Experience 5/5 Customer oriented company. Mr And Shawn is a very knowledgeable & responsible person. - Penny Ang

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Dzul 'Adly.

Very reliable n professional service!!

Posted on 05-Jul-2019

Technical Expertise5.0
Customer Service5.0

Very reliable n professional service!! Everything was checked thorougly and even the slightest and minimum parts was fixed. Shawn is very efficient and on the dot..Most importantly is he is honest and very helpful. I would highly recommend to get your vehicle service at Kaizen Motors. - Dzul 'Adly

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Eddie Tan.

Good job, friendly people, reasonable price

Posted on 05-Jul-2019

Technical Expertise5.0
Customer Service5.0

Kaizen motor are doing a good job, friendly people, reasonable price and well done, my car now in perfect condition!⭐️⭐️⭐️⭐️⭐️ - Eddie Tan

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Ivan Koh.

Super recommended... Keep up the good work

Posted on 18-Jun-2019

Customer Service5.0

Shawn was super helpful despite me calling him near to his closing timing on a Saturday he was more than helpful. Super recommended... Keep up the good work. - Ivan Koh

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

	ShuanglongXie

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 19-May-2019

Good job!

Posted on 19-May-2019

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Shawn and his team are able to fix issues in a transparent, reliable and honest way. Price is quite reasonable and their response in WhatsApp is prompt.

In addition to the repair/maintenance, Shawn did a great job in sharing tips on car maintenance, defensive driving and general vehicle ABC.

Management Response by Kaizen Motors Pte Ltd

30-May-2019

Hi, Thank you for the kind review :)
See you soon :)

Anzie Lee.

Very experience and willing to share

Posted on 19-May-2019

Customer Service5.0
Outlet Experience5.0

They are very experience and willing to share what we should do and what are the things we should take note of. Very transparent and comfortable experience 👍🏻 - Anzie Lee

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

	aloyyap

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 16-May-2019

Fantastic

Posted on 16-May-2019

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Fantastic customer care and top notch service! Always professional and extremely knowledgeable boss who takes care of his customers. I would definitely recommend and have recommended, 5 stars!

Management Response by Kaizen Motors Pte Ltd

18-May-2019

Hi, Thank you for the kind review :)
See you soon :)

Aloy Yap.

Fantastic customer care and top notch service

Posted on 16-May-2019

Technical Expertise5.0
Customer Service5.0

Fantastic customer care and top notch service! Always professional and extremely knowledgeable boss who takes care of his customers. I would definitely recommend and have recommended, 5 stars! - Aloy Yap

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Royston Soh.

Good and experienced workshop

Posted on 30-Apr-2019

Technical Expertise5.0

Good and experienced workshop. The staff are knowledgeable. Good job keep it up. - Royston Soh

Management Response by Kaizen Motors Pte Ltd

01-Oct-2020

Thanks for the positive feedback. We are happy to serve our customers to the best of our abilities. ☺

Martin Chew.

Well-informed, quick service, professional and reasonably priced

Posted on 29-Apr-2019

Technical Expertise5.0
Customer Service5.0
Value for money5.0

Definitely one of the most honest workshop in SG, Shawn gave detailed explanation on certain maintenance procedures of the car even though i'm only there for some change of parts and servicing. Well-informed, quick service, professional and reasonably priced. Keep up the good work! - Martin Chew

Management Response by Kaizen Motors Pte Ltd

12-Oct-2020

Thank you very much for your kind review. We will continue to do our best. ☺

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