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   Consumer Reviews of MSP Far East Pte Ltd
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4.9
 
166 Consumer Reviews
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Technical Expertise
5.0 Customer Service
4.9
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Value for money
5.0 Outlet Experience
4.8

JamieW
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 27-Sep-2024
GREAT PACKAGE DEAL & VERY SATISFIED  Posted on 27-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The previous owner only do the ascetics but not the engine which made me so mad. My car literally stalled on a " Expressway !!" And I so close to being squash like pancake between a Container trailer in front and a lorry behind !! Had it not been a rainy day, I'll be a total wreck! So those Porsches lovers out there, take it from me….Always always don't be deceived by the ascetics !!

I was not disappointed. Calvin and team were brilliant - not only were they very knowledgeable and experienced, but also extremely friendly and patient.

Anyways, Calvin and team did a great job to do the necessary " Essentials" And I got it in 3 Package Repairs deal which not only keep my car in good shape but also within my budget. Love their customized package deal, helps me a lot with my finance.
So for the effort and value-added service, I'm putting this on record for all Porsche lovers out there. MSP is the recommended garage.

JW

1 Review Photo(s)

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LKYcandy
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-Sep-2024
BEST EXPERIENCE  Posted on 21-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Single handedly the best experience I've ever had at a mechanic shop. Calvin & His team made sure my complaint of the noise and power was attended to.

Exceptional service and great pricing (as compared to the dealer). I will always trust Calvin & His team on Porsche! Wonderful job restoring my car. The engine sound, it's power really let me enjoy my ride.


L

1 Review Photo(s)

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ChrisHOO
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 03-Jun-2024
THOROUGH & PROFESSIONAL  Posted on 15-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Just did a PPI on my Cayman GTS and MSP did an awesome, awesome professional service! The report was thorough and the people I dealt with were professional both on the technical side and on the customer service side...Went to MSP in June and this time Calvin & His team again proven their professionalism. Getting my family to book their appointments here.

1 Review Photo(s)

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CHRIS45
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-Aug-2024
HIGHLY RECOMMENDED  Posted on 29-Aug-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I would highly recommend MSP for their friendly and professional service. They looked after our Porsche 911 S and settled my cars mechanical n cooling problems . My wife & I are delighted with the customer service experience, so much better than Porsche and much cheaper!

Calvin & His team have a wealth of experience and immense knowledge on all things Porsche. We found MSP after a bad experience with a main dealer and another at Sin Ming. Highly recommend!
 

CeceLS
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Aug-2024
GREAT SERVICE  Posted on 20-Aug-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I phoned Calvin (MSP) and asked if they could find a gearbox for my 944 S2 they said yes and quoted a very fair price so I booked it in. When the job was done and I'd paid we went for a quick test drive and all seemed well.

It was a couple of days before I was able to go for a proper run and discovered that the replacement box whined really badly above 5000 revs. I can understand mechanical parts need time to run-in before you can ascertain it's good. I complained to Calvin and he said to take it back in and leave it with them. They found another box and replaced the whining one and thoroughly checked it then informed me that the job was done. I went in, asked what I owed and was told nothing and indeed got an apology for earlier returning the car to me with a defect.

I'm please that MSP honors their service and work. Great service and a pleasure to deal with.
 

KenW8135
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Aug-2024
ONE OF A KIND SERVICE  Posted on 20-Aug-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Single handedly the best experience I've ever had at a mechanic shop. Calvin & His team made sure I was taken care of from the moment I called. Way way way less expensive than the dealer and FAR more knowledgeable.

I may sound a little over zealous but seriously, the entire experience is transparent.

Having just had my coolant developed an air bubble after dealer service as well as an alignment that left me with an uncentered steering wheel and a Porsche Carrera that wanted to make u-turns by itself, I decided to try something new for my oil change.

I was very happy and I enjoy my experience all the way through. Bring your Porsche here where the shop owner & His team actually knows all about your car. . Exceptional service and great pricing (as compared to the dealer). I will always trust Calvin & His team to service my car!

Kudos MSP !
 

GlennW
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Jul-2024
DYNAMITE SERVICE  Posted on 30-Jun-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently purchased a Porsche 911, and the experience @MSP was outstanding. Their professionalism, knowledge, and patience made the entire process seamless. Calvin & His team were dynamite standup guys. Wasn't just good customer service, it was great.

They also did my wife's Porsche Hybrid's Generator & Now her drives perfect! She's so happy with the Hybrid now.

They went above and beyond to take great care of Porsches and my car was sparkling clean inside out on day of collection.
They really made sure I drove off with having a great experience while exceeding my needs.
 

MartinB
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 07-Jun-2024
PRISTINE SERVIE  Posted on 07-Jun-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I took my 991.2 GTS to MSP and was extremely impressed with the way they handled everything from start to finish. I also had my major servicing done and the car came back pristine with everything cleaned perfectly including interior done better than anywhere else I know.

I will be coming here for all everything Porsche moving forward.

Thanks so much Calvin & Team for making it so easy!

Martin
 

Doughlas
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Jun-2024
EXEMPLARY SERVICE  Posted on 05-Jun-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have had problems in the past with other so call well reputed Porsche garage, but I must say MSP is very professional they gave me good advice what's needed to my car ,and regular updates, at last a garage I can trust & Recommend very highly.

I am new to the world of Porsche and found the Calvin & His team very knowledgeable, really nice to be to deal with a Porsche enthusiastic, the reports of MSP are factual and it was great to be able to speak personally to the Tech who worked on the car and discuss options to my car and future work if any, in my opinion as an engineer myself they were by far, have sufficient in-depth knowledge of Porsche.

I shouldn't have bothered looking elsewhere because the care and attention provided by Calvin & His team were exemplary. Will continue to use MSP for my all my Porsche needs.

Doug
 

ChrisHOO
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 03-Jun-2024
ABSOULTELY TRANSPARENT DEAL  Posted on 02-Jun-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I may sound a little over zealous but seriously, the entire experience is transparent.

Fantastic place ! Calvin @MSP professional, kind, a Porsche enthusiast and a joy to deal with. Communication with the Calvin & His team was equally refreshing and positive. I took my GT4 for some maintenance before heading to Genting.

Am typically hesitant to trust shops, I came to MSP through a recommendation from a former colleague and I can see why.
The team's expertise was evident, and they went the extra mile to ensure my vehicle was running perfectly before I left. I greatly appreciate their professionalism and dedication to customer satisfaction. I'll definitely be returning for any future automotive needs!
 

marciel
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 31-May-2024
PROFOUND PROFESSIONAL SERVICE  Posted on 31-May-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Having dealt with multiple Auto Workshops due to various mishaps with my Ferrari over the years, my experience with MSP stands out as first-class.

Having always stick tooth & Nail with only the Dealer for servicing, how my car was treated was shocking, totally exasperated when I shown the condition of my oil filter! See for yourself, I had attached.

Calvin and his team not only demonstrated profound professionalism but also a deep commitment to customer satisfaction. My whole car was carefully checked, loose wirings & Broken hose were replaced. They even added additional AntiFricitional that made my car exceptionally smooth and very responsive. My Ferrari now seems wanting to fly at every time I accelerate. Wonderful feeling! And travelling to KL was a wonderful drive !

The attention to detail and the tailored service they provided made a lasting impression.

I highly recommend MSP for anyone looking for top-notch automotive care delivered with genuine care and expertise. A rare find in the automotive service industry!"

Great work, guys, I'm coming back to change more stuff for my car. Keeping my car now..Cheers

2 Review Photo(s)

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ShaunD
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 12-Apr-2024
COMPLETELY SATISFIED  Posted on 11-Apr-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My Dad took his newly purchased 977 08 Turbo for an oil change/check-up to MSP. We got the recommendation from a couple. And we were not disappointed. Calvin and his team were brilliant - not only were they very knowledgeable and experienced, but also extremely friendly and patient.

Calvin answered all of my questions (I had a lot!!) and made sure we were completely satisfied with the service. It is a pleasure bringing the car into MSP where you get much more of a hands-on and personalized experience at a fraction of the dealership cost. My dad & I will highly recommend to other Porsche owners to visit Calvin @MSP. I will be a returning customer !
 

RubenW
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-Mar-2024
KNOWLEDGABLE & EXPERIENCE  Posted on 29-Mar-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Calvin and his team took care of my beautiful 944 Porsche. They are true Porsche enthusiasts and treated my Porsche as if it were theirs... And their prices for services are great.

I had a major service performed. New turbo, mass airflow sensor, new glow plugs on. My car drives like a brand new. Calvin and his team are knowledgeable.

The maintenance completed on my 944 really paid off as it gave me many years of worry-free enjoyable driving and allowed me to get top dollar for it.
 

PeterrK
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Mar-2024
KNOWLEDGABLE & EXPERIENCE  Posted on 29-Mar-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Took my newly purchased 977 08 Turbo for an oil change/check-up at MSP. I got the recommendation of MSP's reputation. I was not disappointed. Calvin & His team were brilliant - not only were they very knowledgeable and experienced, but also extremely friendly and patient. They answered all of my questions (I had a lot!!) and made sure I was completely satisfied with the service. It is a pleasure bringing the car into these specialized shops where you get much more of a hands-on and personalized experience at a fraction of the dealership cost. I highly recommend other Porsche owners to MSP. I will be a returning customer!
 

XinYen
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 28-Feb-2024
REASONABLE  Posted on 28-Feb-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My husband at the advice of a fellow Porsche owner, took my Porsche to MSP for a couple of repairs, one that could have been extremely expensive.

We met Calvin and he immediately suggested that the expensive repair could be remedied by a new switch at a fraction of what we were expecting. Long story short, Calvin repaired and/or serviced everything that was needed at a reasonable price and in a reasonable time frame.

Finally we felt our beloved Boxster have found a good workshop
to take car of our car and this was the most important thing we were so worried till now. We only great things to say about this Calvin & His team.

Thanks, Calvin.
 
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5 stars - based on 166 reviews

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