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   Consumer Reviews of MSP Far East Pte Ltd
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4.9
 
121 Consumer Reviews
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Technical Expertise
5.0 Customer Service
4.8
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Value for money
4.9 Outlet Experience
4.7

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review user
Monster Jr, reviewed on Google
Honest boss, recommended  Posted on 04-May-2019
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The boss Calvin is very honest. I visit WS because the car's brand mechanic told me my water pump leak and I needed to change it (and they will charge me at $1000+ to do that). Luckily I bring my car to MSP and let Calvin checked my car. After 2-3 rounds of checking he told me that there was nothing wrong support with computerized report... The water level for my coolant is well. He didn't even charge for diagnosing of the car. Thanks to him that I don't have to pay for fixing something that not broken. Appreciate your honesty and highly recommend for VW driver. - Monster Jr
 

JEFFRE
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-Apr-2019
REASONABLY PRICE  Posted on 18-Apr-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Foreign cars can be a PAIN, I personally attest to this fact unless you find the right guys that really know what they are doing and can actually offer you an affordable price.

That said, i am very thankful to have found these guys at MSP. I personally double check out the parts and they are reasonably price. I basically interviewed several shops before I decided to give MSP a chance on my Porsche baby and my Audi. I am thrilled to say that not only did Calvin & Varun done an excellent job updating me constantly condition of my car, they went the extra mile to fix my keys, my carpet. I really don't know what to say but geez, thanks!

I no longer have shop around for a mechanic. I have had very good experiences with the quality of the work, the prices that have been reasonably price and the awesome staff. I really don't mind them taking some time to do a proper job.

JEFFRE
 

kennywongzxc
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 13-Apr-2019
Thumbs up  Posted on 13-Apr-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I always have my doubts on all the so called "Fantastic workshop "Reviews I see…it's too good to be true. But when my car starts to have cranking issues, oil leak and so forth, I thought I try out MSP with all it's " Too good to be true reviews".

The experience I get is to my surprise. Calvin & His team were in fact really friendly,. Honest

Thumbs up to these guys…..

K
 

ZAMZAM355
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 10-Apr-2019
GREAT PLACE  Posted on 09-Apr-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I originally intended to give this place 4/5 stars because the repairs were not cheap. But when you decide to purchase a fast European car you should be aware that repairs will never be cheap. And if you compare MSP prices to the dealer and other workshops, then you will realize they're not unreasonable.

After reading so many positive reviews on this place, I decided to take my Porsche over. Everyone is right about MSP. Calvin is a gentle giant, a nice straight guy and I couldn't help but to trust him. Very concern & Detail. Very rare to get that feeling. I felt like Calvin & Varun were honest and knowledgeable about these cars which is proven when conversing with them. They immediately diagnosed the problem and then called me to advise best cost effective option which is really rare.

The shop is clean and it's professional! I'm very relieved to have found a shop for my Porsche after being disappointed with so many workshop who are just so keen to cut our throats. The videos and pictures assured me my car is taken care of while I am at work. I have a peace of mind.

There's thing MSP need to improve on is their turn around time. However, I never like rush job after experiencing so many workshops who did a terrible job and I have to go back again and again. It's just so exasperating. Would recommend MSP to anyone who want an honest, fair deal and good quality repair job.

GREAT PLACE !
 

Porschkim
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 28-Mar-2019
GOOD EXPERIENCE  Posted on 27-Mar-2019
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience3.0
Calvin & His team and their team are the best mechanics that I have ever dealt with. I took my BMW and Mercedes to many good mechanics but MSP by far is the most detail oriented, honest and hard working. They were able to pin point the problem with the noise in the steering after several other 5 star mechanics failed and basically were just guessing and replacing parts to see if it fixes the noise. Calvin & Varun refused to guess work and did though investigation until they found the exact issue. I didn't mind the wait as I was also very determine to get my car fixed properly as I have to travel frequently for my job to Malaysia and I will not compromise my safety. These guys were extremely honest and transparent about everything & Even gave me the honest options of fixing my car. Never going to take my cars anywhere else now.

JR
 

nickwongspeed
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 14-Mar-2019
Fantastic mechanics.  Posted on 13-Mar-2019
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience5.0
Though this review is long overdue and Calvin, Varun & Amar deserve my time to write this review.

These guys know what they are doing, they work on European, Asian and Tunning. Most important of all THEY ARE HONEST, AND YOU CAN TRUST THEM!!!! Only place I take my vehicles, and my whole family goes there now. They are the BEST!!! One thing, they need to improve on turnaround but what can you complaint for Quality vs Quantity. I rather have a good job done and wait for my car's completion in proper than compromise Safety.

Kudos guys!
 

andyQ9012w
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Feb-2019
Can Be trusted  Posted on 08-Feb-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The number of Singaporeans going to JB for cheap repair work had increased tremendously and I'm one of them. But nobody warn me of what will happen to my car.

I was enjoying my cheap thrills until my Audi Q5 stalled at a busy highway here and I thought I tried out MSP since they responded to my SOS on a sunday. What shocked me was I saw with my own eyes (when my car was hoist up) , it was in such a bad condition and nuts were coming out, a nut that look like it went through a mill was found in Oil Sump along with thick slug. It's no wonder my car stalled! The engine oil that came out was even worst, there were lumps and lumps of Oil slug. Calvin & His team, Varun & Arma took pictures at each stage as they unravel to find the main problem of my car. I gave them time as I wanted a good job and my precious car restored.

These guys don't get you for your money they help you get your vehicle running in tip top shape with reasonable prices, I realized the cost of my multiple trips to JB (over a period of about 6 months) is equivalent to 1 trip to MSP. So, people, you decide.

Finally, I had found a trustworthy Autoworkshop for my car.
 

SSjedi
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Feb-2019
Professional & Highly Recommended  Posted on 08-Feb-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I don't often write reviews, but in this case I felt these guys deserve all the credit I can give after all the trouble I created. Calvin , Varun & Amar handle professionally and I still get to keep at a fair pricing.

Like all guys, me and my buddies love to scout around online for best cheap buys for car performance parts and DIY videos. Well, it seems easy enough, change brake pads, engine oil , no sweat.
Well, guys I strongly suggest unless you are a trained Mechanic, leave it to them. My little accident really taught me not act smart.

When I tow my car in, these guys rectified my Alternator & Belt I fitted, tighten the nuts that were coming off, fit my Aircon Compressor and pipping & Hose that were worn and leaking & Fill up gas and ran the tests. I'm impressed of their carefulness.

I had to went back a few more times to MSP as I had previously done quite a few rectifications and repairs and my car was beginning to show the quality of my DIY work. One thing I especially liked was Calvin & Varun actually took the time and actually showed me in pictures , videos & In person explaining what was the issue and what they have to do. I've never been to a AutoWorshop that took time to explain with patience and in such detail the issues of car issues before! I highly recommend MSP.

I love my Porsche Boxster & My BMW now...Both purring so nicely and running so smooth now... With these guys around, I have time to really enjoy my cars . So guys, just leave it to the pros and enjoy your car for the amount you paid to acquire. Their price is fair and sincerely would recommend MSP team to anyone. Varun did my tunning to Stage 2 for my Porsche. Never regretted it. You could trust Calvin & His team ( Varun & Amar). My cars are now service by them now.

Highly recommended.
 

Ender1
1st Gear
1 reviews
24 points
6 forum posts Joined on 13-Apr-2018
Best Service Ever  Posted on 27-Dec-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Honestly they have the best service and charge very fairly. I got my ignition coil replaced for my Audi A3 and they did it well, quickly and price was reasonable. I recently went back to them for help after I accidentally dropped my engine oil cover into the engine undercover. They came down all the way to my office. I managed to get it out just before they arrived and they refused to accept payment even though they made the trip down. Calvin and his guys are really the best.
 

JJwangli
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 07-Nov-2018
DILIGENT, GREAT WORKSHOP  Posted on 07-Nov-2018
  • Value for money5.0
  • Outlet Experience4.0
My Audi was towed to his shop in bad shape. Oil leaking everywhere, front end smashed, very sad. I was terrified about what it may cost. Calvin helped with insurance, and made me feel comfortable. When I went to pick up the car and drive away I noticed some lingering issues. I called the shop, and Calvin took care of me & Took time to explain to me and how to take care of my Audi. He proves to be not only extremely knowledgeable about my car (and many others), but also exudes a brilliant and honest personality and a diligent work ethic and all the pictures and video updates Calvin & His team gave, I was assured my car is in good hands. Not only that my Insurance claim was a breeze.

I believe that the most important thing is making sure a job gets done, and if there are problems, taking care of them. Nobody in this world is perfect especially. When someone steps up and keeps their side of the street clean it means a great deal !

I am here to tell you that Calvin is a man of great character.
 

Alexandra
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 02-Aug-2018
VALUE FOR MONEY  Posted on 13-Oct-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Let me preface this review by saying that I have never had a car serviced like this ever before. At first glance, it looks like another cut-throat workshop. But I was totally taken by surprised with the honest diagnostic and advise whilst other Workshops try every corner to make me keep changing parts.

Calvin & Varun hoisted my car up & Literally showed me the sad state it. I was totally taken aback that I was such a fool to be hoodwinked so long by the other so name " Specialized" Workshop.

Not only were Calvin, Varun & Amar thoroughly conversant & Confident with plenty of experience on engine issues of Continental cars, they provided detailed information about next steps and specific cost effective , practical recommendations saving me lots of money. They even gave me a Diagnostic List and this enable me to plan out my repairs budget.

I have every confidence that their attitude translates into top-notch transparent customer service at this company. Solid experience in every aspect of maintenance and repair on these vehicles and, just as important, a quality work ethic with no hanky panky.

My Porsche is running so smooth & Fast now and I'm finally enjoying my car now. Kudos to Calvin & Team.
 

anthonyPP
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 04-Jul-2018
WORTH EVERY CENT  Posted on 03-Jul-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
So I decided to try out MSP when the Agent quote me $6k to solve my issue of Water seeping into my car flooding the interior from Rear to Front. The Agent said it’s one unique problem so that’s why their quote is so high. Seriously?

I was so glad I took my car to Calvin at MSP. Not only I had a piece of mind with the videos & Photos they provides, their fee was reasonable and fair. I must give my hat off to Calvin, Varun & Amar. The amount of work done was really appreciated. And when I found the leak was in more than one place, Calvin & Varun jumped onto the problem immediately without additional charge.

These guys are great and detail. Any advice they gave, they never push me nor corner me. I have no qualms referring MSP to anyone.

Now, I don’t have to worry shit on rainy days. Definitely recommend MSP! Thanks guys.
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Haha yes Mr. P, now you don't have to worry shit on rainy days. Hope you're enjoying your car. Thank you for being so patient and understanding with us.

 

review user
Brenda Lim, reviewed on Google
Thank you MSP  Posted on 01-Jul-2018
  • Customer Service5.0
  • Value for money5.0
Walked in for a quotation for a part, but boss Calvin was most kind to sit me down and explain to me where else I could get it for a much, much better price. His assistant was also very kind and welcoming to this young girl who walked in alone 🙏 Where got business don't want to do one. Anyway, a million thanks to you guys! Bless you with good karma and business and will be back if there are any problems (hope not). - Brenda Lim
 

JERRYKANG
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-Jun-2018
Service Your Expect and Deserve  Posted on 21-Jun-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
SERVICE YOU EXPECT AND DESERVE Unlike other repair shops I have tried.

Calvin will tell you if they notice or find other items that need attention on your vehicle. This wasn't a "Get more work out of you ploy", it was being helpful and of concern for me, which I really appreciate. My Porsche went into limp mode at busy Orchard area at a good busy shopping hour on a beautiful Saturday evening, my luck! Calvin & His team responded immediately when I called for their advice even though I haven’t totally decided which workshop.

Calvin & His team diagnostic result shows my gearbox problem. Diagnostic equipment don’t lie unlike human. I would like to compliment on Calvin & His team that even though they knew my car have warranty, that didn’t stop them giving their best service especially when my tow truck arrive late in the night to tow to agent I’m taking my other cars over Calvin & Introduced my family & Friends too.

Like they say, good things don’t come easy especially Autoworkshop.
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Hey Jerry, thank you so much for taking the time to write us a wonderful review. It was our pleasure serving someone as understanding as you. All the best!

 

review user
Samir Parmar, reviewed on Google
Kuddos Calvin and Amar  Posted on 15-Jun-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
First of all Calvin the owner answered my call at around 8.15 am on Saturday morning (thumbs up for that). He was very courteous over the phone and instantly gave me an appointment for my car service at 1045 am. After taking a look at my car (Audi a5 Sportback), he was very honest with his opinion and told me there is nothing wrong with the car and just normal servicing will do. The Mechanic Amar who was working on my car knew exactly what he was doing. Resonabaly priced. I will def go back to MSP for all my future car servicing👍 - Samir Parmar
 
Merchant Logo MSP Far East Pte Ltd
5 stars - based on 121 reviews

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