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   Consumer Reviews of Trapo Singapore
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4.9
 
229 Consumer Reviews
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Technical Expertise
4.9 Customer Service
5.0
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Value for money
4.9 Outlet Experience
5.0

review user
Mohamed Faizal(Paul).
Excellent quality car mats!  Posted on 25-Mar-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thank you to eric and nicholas for the great product and installation. Thorough with their product explanation and really passionate with what they are doing. Special mention to eric for making the eyelet so that the mat fits perfectly. - Mohamed Faizal(Paul)
 

Pretty Awesome Car Mats  Posted on 25-Mar-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Fast & Excellence Service, Thanks Nicholas & Eric for the prompt updates!Well recommended - Siti Hajar Chupri
 

review user
Muhd Firdaus.
5 star service - Eric  Posted on 25-Mar-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Was served by Eric. A very polite and friendly person. Hardworking and a really sincere when doing his service. Look for him and he will make ur day. 5 star service from him. - Muhd Firdaus
 

review user
Orson Lew.
Keep up the good work  Posted on 24-Mar-2021
  • Customer Service5.0
  • Outlet Experience5.0
Bought it online and choose to pick up from Singapore hub. The online customer service responded to my inquiry fast and the free vacuum and installation service provided is a plus. Keep up the good work. - Orson Lew
 

review user
Lew Junn Wan.
Superb service provided by the staff  Posted on 22-Mar-2021
  • Customer Service5.0
Superb service provided by the staff. Friendly and helpful although the pre-order takes time to arrive. Overall satisfied with the service provided. Cheers ! - Lew Junn Wan
 

review user
Benson Chua.
Recommended!  Posted on 22-Mar-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thanks Nicholas and Eric, recommended the OXTRA antibac car spray and car Air purifier, now my car really smell nice. - Benson Chua
 

review user
Aaron Theeradej.
100% Recommended!  Posted on 20-Mar-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thank you Nicholas and Eric for helping me to Vaccum my car before installing. They are so detailed till they make sure that all the mat is nice fitting. And they even tell me that one piece fitment is not good and they will get a new replacement. Wow just wow. They can just smoke me thru but the chose to be honest with me. 100% highly recommended. - Aaron Theeradej
 

review user
Steven Chong.
Very satisfied! Good car mats!  Posted on 20-Mar-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
thank you Eric&Nicholas for the excellent service, this is third time i purchase here,very satisfied for the mat. thumbs up guy! - Steven Chong
 

Returning customer  Posted on 19-Mar-2021
  • Value for money5.0
Return customer here who purchased Oxtra products this time. Good quality products and most importantly, long lasting for sure. Highly recommended. - Nicholas Koh
 

review user
Ivan Kang.
Reliable car mats!  Posted on 16-Mar-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thanks Nicholas & Eric ! Reliable & captivating product. Highly recommend! So in love with it ! - Ivan Kang
 

review user
Rene Albers.
Kudos to the Trapo team.  Posted on 10-Mar-2021
  • Technical Expertise5.0
  • Customer Service5.0
Had a problem with my mats and the team was determined to have my problem solved. Although I would have to wait for the new mats to come, the experience was pleasant as they reflected the courtesy and more. Kudos to the Trapo team. - Rene Albers
 

review user
JoJo Wong.
Very pleased with the car mats  Posted on 02-Mar-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Excellent customer service, the product features are explained clearly. Very satisfied. Looking forward to the arrival new carpets for my car - JoJo Wong
 

review user
Samuel Chiong(Lazy Diver).
Good purchase  Posted on 20-Feb-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Bought Hex version for shuttle. The mat delivery date was different from the email that sent. Still considering fast delivery despite CNY and covid period. The mat wasn't a great fit on the passenger side as there gaps that couldn't cover. The velcro are effective and tried to move the mat. However those wearing slippers might be a issue. Washing the mat is good and dry quite fast Lastly, I bought the mat with 2 freebies that didn't come. If the seller don't intend to give do let me know. Overall, still a good purchase. - Samuel Chiong(Lazy Diver)
 

review user
Christopher Toh.
Dimenesion out?  Posted on 19-Feb-2021
  • Technical Expertise2.0
  • Outlet Experience2.0
Bad experience with their car mats. Order and delivery was fine, but the second and third row mats do not fit well. Like e second row middle mat, the mat could not even lie flat, while the others dimensions does not match. Sent them my feedback, will wait for their response. - Christopher Toh
 

Great customer service!  Posted on 07-Feb-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
After 5 months of using the Trapo Hex, I'm quite pleased with how easy it is to clean the mats and they really do dry fast after a quick rinse. It is comfortable to step k on even if you are driving barefoot. Awesome car mats and great customer service! Highly recommended! - Shaan Shafie'e
 
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5 stars - based on 229 reviews

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