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   Consumer Reviews of 1 Car Workshop Pte Ltd
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4.9
 
430 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.9

review user
shahrhi jamil.
Parts replacememt explained clearly  Posted on 10-Jun-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
1st time do servicing. Good customer service by Judy and Pamela. Parts replacememt explained clearly.Thanks - shahrhi jamil
 

review user
Adel Wong.
Manchanic Ah Lei is very helpful  Posted on 07-Jun-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Just sent my Ford Fiesta to 1 Car sevice to replace my PCV Vent hose and spark plug. Manchanic Ah Lei is very helpful and provide additional checking to ensure everything is ok. Very good service, will come again - Adel Wong
 

review user
Tony Ng.
Response was lightning fast! reasonable price  Posted on 01-Jun-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I saw the reviews n decided to send my car to 1 car to replace Engine mounting. I lease with them thru the given number via whatsapp n the response was lightning fast. After comparing several workshop, 1 car offered the most reasonable price , so I went today 6.1.2022, in the morning ard 9.45am Was greeted by a friendly staff , Judy and I left the car there for the replacement of engine mounting. Got back the car just ard 4.30pm and all repairs well done. No hidden cost at all. First visit n I m very happy with their service n workmanship. thank you 1 car. kumsiah harmidar. - Tony Ng
 

review user
Jason Rei.
Very friendly and competent staffs  Posted on 24-May-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very friendly and competent staffs. The boss is also present to ensure all works are done well. Changed my battery, installed new spark plugs and diagnosed the AC. All is well. Happy and will return. - Jason Rei
 

review user
M Lim.
Honest and straight forward workshop  Posted on 20-May-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Honest and straight forward workshop that does not hard sell. Prices are reasonable, workmanship very good, I never have to go back again to fix anything. - M Lim
 

review user
Kelvin.
Highly recommended! Very honest and quick servicing  Posted on 19-May-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Easy to book servicing appt online. Very honest and quick servicing with a customer lounge for you to wait and have coffee whilst your car gets serviced. Highly recommended! - Kelvin
 

review user
Alan Tan.
Excellent service with fast respones  Posted on 18-May-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Excellent service with fast.respones. Friendly staff with reasonable.price. Provide assurance and good advice. Highly recommend. - Alan Tan
 

review user
Etherion BL.
Best customer service & lounge I have been at so far  Posted on 10-May-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had an overheating engine back at Sin Ming and I was far away from my main workshop. Looking up google and I found 1 Car with great reviews. I was attended by DaoXiong on the main number and he was there to provide help and answering my queries throughout from the time before I arrived at the workshop till the repair was completed. The lounge provided at the workshop was the best I have been at so far and it was comfortable with free wifi as well as refreshments like water/coffee/tea and snacks. Suitable for those going for servicing and repairs and do not want to take a taxi back while waiting. There was a slight misunderstanding with regards to pricing and some issues but DaoXiong managed to cleared it up and kindly called me to explain and clarify the misunderstanding when he could have chosen to just ignored me. Though they might not have the cheapest pricing, quality and after-support is assured at this workshop. I'd recommend to people looking for a car workshop to do their servicing or repairs. DaoXiong is the person to contact and you can be rest assured with the parts they used and the after-sales support they provided. Kudos to Dao Xiong for the best customer service provided. You'll never find someone as attentive as Dao Xiong at other workshops. - Etherion BL
 

review user
Caroline Wong.
Reasonable pricing with excellent customer service  Posted on 05-Apr-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This is the first time I serviced my BMW at an external workshop. Had an issue with my transmission. Ryan had his mechanic check the issue on the spot and was able to advise in detail the issue, repair needed and cost. He communicated with great clarity what they were going to fix alongside their charges. Ryan is very genuine and definitely knows his stuff. I subsequently also had my aircon fixed. Both jobs were done well. Overall reasonable pricing with excellent customer service. Highly recommended. - Caroline Wong
 

review user
Chea Siang Ng.
The problem came up again a few months later  Posted on 05-Apr-2022
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Had a rare problem with total power loss while accelerating. Spent a couple of thousands on repair at this workshop. The problem came up again a few months later. I went over but the problem resolved itself by then. The senior mechanic said it was like a patient going to a hospital after recovery, and the doctor could not do anything. Some weeks later, the car had to be towed to the workshop. They said it was a ECU problem and I had to pay for the replacement. I asked for an explanation about the repair and they said there were multiple problems with the car. It's an old car, maybe true, I will never know but the symptoms of the power loss were the same before and after the repair. Should have done my due diligence of seeking second opinion from another doctor. - Chea Siang Ng
 

Professional, courteous, knowledgable and honest  Posted on 21-Feb-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Brought my Nissan Qashqai down for servicing on 7 Feb. First time servicing outside of OEM schedule and the experience was very pleasant. Ryan and his team are very professional, courteous, knowledgable and importantly, honest. Ryan provided good advice and for servicing/replacement of items only if required, and the quality of work is excellent. This provided much assurance. In fact, I just brought my car down today (21 Feb) to replace a rear signal light, which is a safety hazard, and he have them replaced quickly and without fuss. Same high level of service quality and standards. Highly Recommended and will go back. - Derick Koi
 

review user
T A.
Friendly boss and workers. Honest  Posted on 17-Feb-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Friendly boss and workers. Honest - T A
 

review user
Ong Li Ting.
Professional, transparent, fast and reliable  Posted on 17-Feb-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Amazing experience at 1 Car!!! Started doing servicing with them last year, Ryan and his team are professional, transparent, fast and reliable. Everything was seamless and smooth, great responsiveness, superb customer service, good amenities, excellent competency in all aspect. Had problems passing inspection due to handbrake issue and have to return multiple times and tight timeline to meet but Ryan was super patient and helpful to get it all sorted out, went out of his way to ensure everything is settled (solved car issue, settled inspection). Really nothing but thumbs up for the great service, passion and professionalism from the team. Will definitely recommend to all friends and family to this reliable and trustworthy workshop. - Ong Li Ting
 

review user
Yo Mate.
Many thanks to Ah Jun's technique  Posted on 15-Feb-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Many thanks to Ah Jun's technique, very attentive. Don't talk much, just concentrate on doing your own thing. I'm here to wish you good health and everything goes well. grateful Give my car a new life. - Yo Mate
 

review user
XuHong Zheng.
Good service, friendly and very responsive  Posted on 04-Feb-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good service, friendly and very responsive. Send in my Mazda due to some aircon gas leak and they narrowed due to a faulty valve. Settled within half a day. Special call out to Mr Ryan for his professional advise. Great job team! - XuHong Zheng
 
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Merchant Logo 1 Car Workshop Pte Ltd
5 stars - based on 430 reviews

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