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   Consumer Reviews of 1 Car Service Pte Ltd
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4.9
 
430 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.9
review user
Muhammad Faris Mohammed.
Awesome experience  Posted on 25-Nov-2021
  • Outlet Experience5.0
Awesome experience - Muhammad Faris Mohammed
 
review user
Nick Lim.
Thanks Dao Xiong and Ryan for sorting out the problem  Posted on 23-Nov-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My BMW X5 transmission was faulty and PML quoted 19k to replace the whole transmission unit aka gearbox. I made a few enquiries from the Internet and managed to speak to Dao Xiong. He explained clearly the possible issues. I decided to tow out my car from PML and let 1Car team work on it ( free towing). My car was finally repaired without the need to replace the whole transmission unit and it cost me a fraction as compared to PML. During the repair period Ryan constantly kept me posted of the developments and updated me the progress. Thanks Dao Xiong and Ryan for sorting out the problem, will certainly return to get my car regularly service with the guys in 1 Car. - Nick Lim
 
review user
Keng Wah Ong.
Great and swift service!  Posted on 19-Nov-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great and swift service! - Keng Wah Ong
 
review user
Francis Yip.
Highly recommended! friendly and no hard sell  Posted on 10-Nov-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very fast but thorough. Mechanics are friendly and more importantly do not try to sell you more products. Highly recommended. Look for Benny - Francis Yip
 
review user
Hanif Hakdin.
Excellent Ryan and team  Posted on 09-Nov-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Excellent Ryan and team - Hanif Hakdin
 
review user
Fabian Ang.
Good service provided by Ryan  Posted on 20-Oct-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Good service provided by Ryan. Clear explanation of the problem and repair process. - Fabian Ang
 
review user
E-Chiing Wee.
Enjoyable experience from start till end  Posted on 05-Oct-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
It was my first time going to 1 Car Service and it has been nothing but an enjoyable experience from start till end. Thank you Ryan Lee for your friendly and great service. Ryan took the time to explain the things that need to be replaced, changed or looked at. I like that 1 Car Service is not pushy. Thank you 1 Car Service. Please keep up the good work and I will definitely go back to you again. :) - E-Chiing Wee
 
review user
Azmi Muslimin.
Very happy with the service  Posted on 05-Oct-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very good service. Ryan is very professional. Very happy with the service. Many thanks! - Azmi Muslimin
 
review user
Jay Chou.
Service and workmanship is professional  Posted on 04-Oct-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
After going to serveral workshop and burning money regarding a vibrating issue that cant be resolve i went down to 1 car service doubting that i might get the same outcoming like other workshop that i went to, but the experience turn out to be satisfaction. The moment i drove there Ryan approach me within minute and came out with the possible issue, after examine by their mechanic they straight away identify and comfirmed the issue. Now that the issue have been resolved, I am really grateful to ryan and his crew. Pricing wise is super honest, service and workmanship is professional. - Jay Chou
 
review user
Jerome Wee.
Efficient servicing and very professional  Posted on 01-Oct-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Efficient servicing and Ryan was very professional, kept customers updated on parts that needed changing and sought for permission before proceeding with the replacements. Will be back. - Jerome Wee
 
review user
Vincent Koo.
Gearbox issue solved with lower price  Posted on 28-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Carmaker: Y2011 BMW N54 engine Car is having issue with gearbox and was looking for a shop to do diagnostics/ overhaul. 1) Jerk when put to shift during cold/warm start 2) Issue on gear 5-4 shifting with error code 3) Suspect leaking ATF causing pressure loss over time 4) Finally causing no gear engagement during cold start with error code Was quoted by several shops 4-6k with some even suggesting to change mechatronics.... Was skeptical at first when I found this workshop online since I have never heard of it before. Was quoted by Daoxiong a lower price with 2yrs warranty. I meet up with Ryan and his team to discuss repair details before deciding to go ahead. Collected car today and she is running good, hopefully I have no needs for the 2yr warranty. - Vincent Koo
 
review user
Koon Seng Jeremy Neo.
Definately return for servicing again  Posted on 28-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Gearbox broke down and was sent to C&C where they quoted an insanely amt on top of other charges. So swing by to 1 Car service to salvage my COE car which has slightly more than a year left so not really keen to spend too much. Communicated this to Boss Ryan and he tried his best to help and the warranty covers until the end of COE which is cool. Will return for normal servicing when i purchase my next ride. - Koon Seng Jeremy Neo
 
review user
Tan LL Tong Tat.
Great Service by both staff and technical  Posted on 24-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great Service by both staff and technical. Highly recommended - Tan LL Tong Tat
 
review user
Abdullah Hussain.
Great jobs  Posted on 21-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Been wif them for many years & they do a great jobs. - Abdullah Hussain
 
review user
Zheng Xiong Lam.
Prices is transparent and does excellent work  Posted on 16-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Excellent service, decided to give it a try after reading the many great reviews on Google. True to the reviews, they were transparent with the prices and does excellent work. Would come back again. - Zheng Xiong Lam
 
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Merchant Logo 1 Car Service Pte Ltd
5 stars - based on 430 reviews

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