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   Consumer Reviews of 1 Car Workshop Pte Ltd
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4.9
 
430 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.9

review user
Andy.
Very helpful and efficient  Posted on 17-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Chevy Orlando, check oil leak and clean leakage. Service staff very helpful and efficient. - Andy
 

review user
Barry Loong.
Definitely coming back here  Posted on 06-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a water ingress issue, turned out to be the rubber strip below the windows were worn-out. As the car is going to scrap soon, Ryan advised me on how much it'd cost (since he only uses genuine parts) and straight-up gave me his honest opinion that it's not worth to replace them. He showed me exactly where the worn-out rubber strip is located and sprayed water to demo how it caused the ingress. Wanted to pay him for the effort in diagnosing but he declined and instead wished me good health before sending me off on my way. So now I've DIY replaced the rubber strips with a generic one found online. Took awhile to clean up the old worn-out rubber and residue and stick the new rubber strips but the issue is finally fixed. Wouldn't have come to this conclusion myself this soon were it not for him pointing me in the right direction. Definitely coming back here for my next servicing :) - Barry Loong
 

review user
Derek Tan.
Earned a loyal customer!  Posted on 04-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Amazing experience. Transparency is key when it comes to car maintenance, you need to know what you pay for. Ryan and his team were also helpful in sharing their industrial experience about cars, engines in general and provide you information to decide whether your car's problem is worth fixing. Went to service my car, they offered a comprehensive check on all the essentials of the car (suspension, drive shaft, brakes etc) and it's honestly the first time I've seen a maintenance company offering such detailed checks on complimentary basis. They also picked up some issues my car has and advised me based on their expert opinion not to fix these issues - based on its impact vs how long the problem can sustain. This is transparency and they are not there to earn your money through making false and dishonest recommendations! Overall great experience and you should just give them a try. They just earned a loyal customer - Derek Tan
 

Alex_Zhong
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-Jun-2019
Quality Service and Helpfulness  Posted on 28-Dec-2021
  • Technical Expertise4.0
  • Customer Service5.0
  • Outlet Experience5.0
I texted them to arrange for an aircon service. My VW Golf Mk 7.5 had started to hiss from the aircon vents, and the vents were blowing out warm air. Ryan helped me to arrange for a mechanic to diagnose the issue on the same day. Even though I ended up using the VW warranty to fix the component, he helped me to top up the refrigerant free of charge to keep the car cold in the meantime while I arranged for an appt with VW. I will surely recommend this workshop for its customer service and attitude.
 

review user
Gabriel "GuPGuP" Choong.
Ryan was professional and gave good advice  Posted on 27-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Car was out of warranty so went to them for a recurring air con not cold issue. They checked and determined that the condenser was leaking. Replacement done in 24hrs. Showed me a pic of the condenser coils and was shocked the Honda techs at KM didnt pick it up few months back when they changed the cooling coil. Ryan was professional and gave good advice. Will not hesitate to recommend this workshop to friends and family. - Gabriel "GuPGuP" Choong
 

review user
Alexander Zhong.
Definitely recommend their customer service and helpful attitude  Posted on 17-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I brought my VW Golf Mk7.5 in for an aircon service, the car climate control has exhibiting hissing noises, and the air coming out of the vents was intermittently hot and cold. Ryan was very friendly and helpful, helping me to arrange for a mechanic to diagnose the issue, and even topping up the refrigerant for me free of charge, to tide me over while I contacted VW to check if the part was still under warranty. Even though I did end up going to VW for the warranty service, I will definitely recommend this workshop for its customer service and helpful attitude. - Alexander Zhong
 

review user
francois Merle-Baudoin.
Friendy and honest service  Posted on 10-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Friendy and honest service. - francois Merle-Baudoin
 

review user
Eugene Tan.
Fast, friendly and professional service!  Posted on 08-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Fast, friendly and professional service! - Eugene Tan
 

review user
William Lou.
Great service & lounge!  Posted on 07-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great service provided by them. The person in charge is very friendly to explain the package. First time here to do regular maintenance servicing. It was a quick service, it was done within 30 minutes to change oil. I called earlier prior to make appointment. I will come again next time to do my regular maintenance service. I stayed at the lounge during the service. There are coffee, tea, and drink provided there along with biscuit and candies. There is air purifier for the room as well. Free wifi inside - I didn't use the wifi though. There is a charger on the desk as well in case the phone need to be recharged. The place has 1 hours grace period. It was done within grace period and it was a free parking in my case. - William Lou
 

review user
Dao Xiong Teng.
One of the best workshops in Singapore  Posted on 07-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
One of the best workshops in Singapore. Specializes in Engine, Gearbox and Aircon for all makes and models. Engine overhaul, gearbox overhaul, mechatronic unit repair, Aircon repair, car servicing - Dao Xiong Teng
 

review user
thashaini murugan.
Will continue to do servicing here!  Posted on 06-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
great service! it was a pleasant experience, and ryan was very approaching and welcome! First time here but will continue to do servicing here! Thank you! - thashaini murugan
 

review user
Kelvin Koh.
Reliable and trustworthy workshop  Posted on 03-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Ryan and his team are very professional in their work. Did my regular car servicing, mounting, change of spark plug and repair oil leakage problems of my car. One best thing i like about them is how transparent they conduct their business. They would show me the parts that were being repaired or exchanged, and explain to me what they have done with it and why was it necessary and important to repair them. In addition, i told them that there are some buzzing sound coming from my dashboard, they spent 1 hr trouble shooting my car and found out that is due to internal wiring of my in car android set , they went ahead to sort the wiring for me and charge it at no cost! Appreciate the kind gesture of Ryan and the team. All in all, not your typical workshop just to all out earn your money. They give practical advise base on condition of your car and how many more years left on it. Need a reliable and trustworthy workshop, look for Ryan and his team. - Kelvin Koh
 

review user
RodriguesVanric.
Repaired my transmission before my expected timing  Posted on 02-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Did my transmission that has a damaged shifter cable, got it repaired within a few hours. Special thanks to Ryan, DX and his crew to get this fixed up way before my expected timing. - RodriguesVanric
 

review user
Ron Tok.
Good quality service and knowledgeable staff  Posted on 25-Nov-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to 1 Car Service this morning and was attended to by Ryan. They helped me to fix a long last aircon issues which was bothering me for 6 months and which my previous car mechanics cannot fixed. Good quality service and knowledgeable staff. Highly recommend! - Ron Tok
 

review user
Cyan Blue.
Good deal and fix my reverse gear issue promptly  Posted on 25-Nov-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My Lexus is250 reverse gear not functioning properly. Is dangerous to drive when your transmission is not working properly if sudden jerk will bang another object or someone. With 2 yrs warranty is a good deal and they have managed to fix my reverse gear issue promptly. The car transmission is now working smoothly. - Cyan Blue
 
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Merchant Logo 1 Car Workshop Pte Ltd
5 stars - based on 430 reviews

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