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   Consumer Reviews of Complete VMS Pte Ltd
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5.0
 
428 Consumer Reviews
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Technical Expertise
4.9 Customer Service
5.0
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Value for money
4.9 Outlet Experience
4.9
review user
Ksc, Owner of Kia Forte K3.
Good customer service  Posted on 26-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
So far so good. Fast respond and good customer service. Will refer to friend for if need help. Helpful work shop - Ksc, Owner of Kia Forte K3
 
review user
Leslie Lin, Owner of Kia Cerato.
Offering good and sound advice  Posted on 20-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was attended to by Joyce Wong at Complete VMS (Sin Ming Drive). Really appreciate her friendliness and professionalism in offering good and sound advice, especially to someone who got into an accident for the first time, knowing close to nothing about reporting the incident and the how-about to settle the matter privately with the other party (e.g., what are some of the things to look out for etc.), and waiting patiently while I communicated back and forth with the other party to settle the costing and payment of the repairs. Kudos to Joyce! Highly recommended. - Leslie Lin, Owner of Kia Cerato
 
review user
Andy, Owner of Suzuki Swift.
Repair was carried out competently.  Posted on 02-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My accident reporting and claim process was handled very promptly and professionally, with good advice too. Repair was carried out competently. Highly recommended. - Andy, Owner of Suzuki Swift
 
review user
Jack Lim, Owner of Nissan Slyphy.
Polite and good service  Posted on 24-Nov-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Service is good and the staff are polite - Jack Lim, Owner of Nissan Slyphy
 
review user
Tay, Owner of Toyota Corolla Altis.
Explain clearly and good service  Posted on 16-Nov-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
The service for paper work is excellent. Willing to explain clearly and good service. Like their service and will come back to them on car service and maintenance work. Also i will recommend to my friends. - Tay, Owner of Toyota Corolla Altis
 
review user
Syaffiq, Owner of BMW 3 Series 318i.
Professional and knowledgeable.  Posted on 13-Oct-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Joyce Wong was really helpful in assisting with my insurance claim. Professional and knowledgeable. Even though it was a first time for me, I felt assured as she walked me through the procedures. Workmanship done was also brilliant and car looked as good as new. Highly recommended. - Syaffiq, Owner of BMW 3 Series 318i

2 Review Photo(s)

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review user
Chris Lee, Owner of BMW 320I.
Keep up the good work  Posted on 06-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I would like to specially highlight the staff, Joyce. Her follow-up and updates of the repair development is unparallel. I have been to many workshop but none the staff like her. She keeps track of the spare parts arrival, repair time frame, collection date closely. And mind you, is not only me the only customer. She has many in her schedule and to keep up that kind of standards, I only have praises for her. Keep up the good work, Joyce!!! - Chris Lee, Owner of BMW 320I
 
review user
Frank Tian, Owner of Toyota Corolla Altis.
The staff are very kind  Posted on 26-Aug-2023
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My friend introduced this workshop to me and today is my first visit. The staff are very kind and Mr. Sia explained the details about the battery status and how to estimate the time when to replace new battery. Definitely will come again and I have topped up the deposit to my new account. - Frank Tian, Owner of Toyota Corolla Altis
 
review user
Koh Tong Chu, Owner of Honda Vezel.
Very polite and explained clearly  Posted on 04-Aug-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
We had a minor Vehicle and Motorcycle accident recently. We went to Complete VMS Pte. Ltd. to make the relevant report and filing. They we met Ms. Joyce Wong. She was extremely experience and all the neccessary report and filing. She also extracted video clips from our dashcam. She's also very polite and explained clearly on the minor repairs and the estimated cost ect... Overall, she get our car up and running within just 2 working days. Police report on injuries claim by the motorcyclist a few days later and we went back to see her and again she submitted the report for us with much cared. Totally hassle free and honest. We will not hesitate to give her and her company full marks and the higest rating for her professionalism. - Koh Tong Chu, Owner of Honda Vezel
 
review user
May, Owner of Honda Civic.
Satisfied customer  Posted on 02-Aug-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Sia has provided us affordable solutions to our problem and also introduce store credits to help us save money more on our car repair which was caused by third party msia bike, a hard to claim back case, if rider runs away, our repair cost is not very high for us to bear ourselves. Thank you Sia - May, Owner of Honda Civic
 
review user
Felix Tseng, Owner of Toyota Sienta.
Quality of work was good, paintwork was excellent  Posted on 25-Jul-2023
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
I met with an accident on the road while driving and my insurer NTUC INCOME appointed this workshop to undertake the repairs. I was contacted by their Service Advisor Kent who guided me through the entire repair process from start to finish. Kent was friendly, super efficient and helpful; he answered all my numerous queries patiently and did his best to accede to my every request with regard to the repair job. And the quality of work was good, paintwork was excellent and they give a 1-year warranty on all repairs. These guys run a pretty professional outfit and it's then no wonder that they're one of the authorised repair workshops for NTUC INCOME. I'll probably consider returning to them for my car servicing & repair needs in future - Felix Tseng, Owner of Toyota Sienta
 
review user
Deng Xiaoyu, Owner of Mazda 6.
Efficiency and friendly  Posted on 22-Jul-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Efficiency and friendly staff thanks - Deng Xiaoyu, Owner of Mazda 6
 
review user
Seb, Owner of Volkswagen Golf.
Best lah!  Posted on 21-Jul-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Best lah! Swee lah! Sibei ho lah! xxxxxxxxxxxxxxxxxxxxxxxxx - Seb, Owner of Volkswagen Golf
 
review user
Loh Chen Moh, Owner of Nissan NV200.
Excellent quality Service standard  Posted on 18-Jul-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Complete VMS provide excellent quality Service standard . Service personnel have vast technical expertise and quick in fault finding diagnosis they also provide a wide range of services . Car maintenance and accident repair. Moving forward in line with government green program. They also do provide EV maintenance services. - Loh Chen Moh, Owner of Nissan NV200
 
review user
HASRIL NIZAM, Owner of Toyota Alphard.
Well trained and efficient doing their job fast  Posted on 18-Jul-2023
  • Technical Expertise4.0
  • Customer Service3.0
  • Value for money3.0
  • Outlet Experience4.0
Mechanic are well trained and efficient doing their job fast to complete the task... the only thing here in workshop there is no rest room area for customer to rest take a nap while waiting for car servicing ready in time.... - HASRIL NIZAM, Owner of Toyota Alphard
 
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Merchant Logo Complete VMS Pte Ltd
5 stars - based on 428 reviews

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