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   Consumer Reviews of Complete VMS Pte Ltd
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5.0
 
370 Consumer Reviews
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Technical Expertise
4.9 Customer Service
5.0
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Value for money
4.8 Outlet Experience
4.9

review user
POH MENG, Owner of Toyota Hiace GBH90B.
Excellent service.  Posted on 27-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Excellent service. Always willing to go the extra mile for customers service. Recommended for all.Β πŸ‘ŒπŸ‘πŸ‘ - POH MENG, Owner of Toyota Hiace GBH90--B
 

review user
SK, Owner of Mazda 3.
Trustable automotive solution provider!  Posted on 26-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to VMS after getting into an accident. Another driver bump to the back of my car after losing control. VMS solution was very professional and provided through and detailed advice on the process and instruction towards accident reporting as well as car claims matter. VMS also helped to liaise with the involved car driver and helped to settle the end to end paper work. When it come to the repair, VMS even provide a replacement car to make sure your inconvenience is minimized when your car is under repair. Highly recommend and a trustable automotive solution provider! - SK, Owner of Mazda 3 SKZ68--E
 

review user
Sean Lim, Owner of Honda Fit.
No fuss, smooth service  Posted on 26-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
No fuss, smooth service. Would recommend others to try. Excellent accident coverage as well. Do consider to bring your car here for servicing and/or accident claims. - Sean Lim, Owner of Honda Fit SML53--T
 

review user
Andre, Owner of Nissan NV200 GBJ57X.
Overall experience is very good  Posted on 26-May-2023
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Vehicle was repaired at Complete VMS after an accident. The repair was completed in half the estimated time, and we were appraised of the situation at every step of the way. If I have to be nitpicky about it, perhaps it would be a great customer service if the car is also cleaned before the handover, as there were residual dusts from the repair/accident inside the car. However, the overall experience is very good. - Andre, Owner of Nissan NV200 GBJ57--X
 

review user
Imran, Owner of Toyota Dyna GBD80U.
Very competence on diagnosing vehicle issues  Posted on 25-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very competence on diagnosing vehicle issues.On time delivery upon completion. Higt recommended Complete VMS service and their great experience solve the problem with my car. Here have nice and clean waiting area can let us rest and enjoy the cafΓ©. Thank you the workshop their services. - Imran, Owner of Toyota Dyna GBD80--U
 

review user
Ronnie Lye, Owner of Toyota Wish.
Absolutely thrilled with the exceptional service  Posted on 24-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently had the pleasure of entrusting my car to Complete VMS for repairs, and I am absolutely thrilled with the exceptional service I received from Mr Sia Tian Yuh (Operation Manager). From the moment I arrived at their workshop, I was greeted with a warm and friendly atmosphere that immediately put me at ease. One aspect that truly stood out was the company's transparent and open process in handling the repair quotation. The staff at Complete VMS took the time to thoroughly explain the required repairs, carefully detailing each aspect and providing a clear breakdown of the costs involved. This level of transparency instilled a sense of trust and confidence in their services. Furthermore, the professionalism displayed by the workshop's team in checking and supporting their repair recommendations was truly commendable. They showcased extensive knowledge and expertise, ensuring that no aspect of the repair process was overlooked. Their attention to detail and commitment to delivering high-quality work was evident throughout. Beyond their expertise, the team at Complete VMS went above and beyond to create a pleasant and welcoming environment. The workshop itself was immaculately clean and bright, providing a comfortable space while I waited for updates on my car. The friendly nature of the staff was truly refreshing, as they were always willing to answer my questions and address any concerns I had promptly. One aspect that left a lasting impression on me was their exceptional customer support system. Mr Sia would regularly provided updates on the progress of the repairs and made sure to communicate any additional findings or recommendations promptly. This level of attentiveness and proactive communication went a long way in enhancing my overall experience. Overall, my experience with Complete VMS was nothing short of outstanding. From the transparent and professional approach to the friendly staff and exceptional customer support, they exceeded my expectations on every level. I highly recommend their services to anyone in need of car repairs or maintenance. They have undoubtedly earned my trust and will be my go-to workshop in the future. Thank you, Mr Sia, for the remarkable service you provided and for taking such great care of my car. Keep up the excellent work! Sincerely, Ronnie Lye - Ronnie Lye, Owner of Toyota Wish SLA14--K
 

review user
Vincent Lim, Owner of Nissan NV350 GBJ59H.
Helpful servicing is good n fast  Posted on 23-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very good n helpful servicing is good n fast - Vincent Lim, Owner of Nissan NV350 GBJ59--H

1 Review Photo(s)

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review user
Camille Ang, Owner of Honda Vezel.
Great experience with them!  Posted on 21-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great experience with them! They respond fast, able to address your queries and concern and outcome as per expected! Recommended! - Camille Ang, Owner of Honda Vezel SLJ9--E
 

review user
Kenneth, Owner of Hyundai AD Avante.
Very fast and efficient workshop  Posted on 20-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very fast and efficient workshop. Very clean and comfortable office for me to wait for my car. Will definitely visit again. Car wash and vacuum included - Kenneth, Owner of Hyundai AD Avante SML23--U

1 Review Photo(s)

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review user
Senthamil, Owner of Nissan NV200 GBH47U.
Very impressed with the quality of the service  Posted on 18-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good service & we come again. Value for money and good satisfaction for me . I will recommend to our friends & relatives to come & visit to do the service. VMS complete I see lot of good technical mechanics here to do best services to do my car.I was so pleased with the service I received from this service . They went above and beyond to help me find the perfect item." "I was very impressed with the quality of the service I received. It was exactly what I was hoping for." - Senthamil, Owner of Nissan NV200 GBH47--U
 

review user
Don, Owner of Mazda 3.
Best And Fast Service  Posted on 18-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Best And Fast Service. Staff is friendly and nice and goes through the repair process meticulously. Trying to help reduce cost and provide the best solution. - Don, Owner of Mazda 3 SLC42--E
 

review user
Sai Beng Hing, Owner of Honda Civic.
Great job!  Posted on 17-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Swift and fast in the trouble shooting. Able to address the problem quickly., which is commendable. Will recommend friends and business partners to send their cars to VMS for servicing and repair. great job ! - Sai Beng Hing, Owner of Honda Civic SFC56--L
 

review user
Brendan Lee, Owner of Audi A4.
Good and wonderful experience  Posted on 17-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I would like to commend the excellent service from Complete VMS Pte Ltd. Especially the service of both Sia and Jiaen. Very friendly, detailed, helpful and knowledgeable. The really went above in beyond in their services. Overall it was a good and wonderful experience and would definitely be coming back to them for their excellent service. - Brendan Lee, Owner of Audi A4 SBG67--P
 

review user
Ryan Lim, Owner of BMW 316I.
Excellent repair work which was completed promptly  Posted on 17-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I would like thank the team for the excellent repair work which was completed promptly. Great experience and service Complete VMS Workshop. Very Helpful and definitely share and the good experience. - Ryan Lim, Owner of BMW 316I SKN42--A

1 Review Photo(s)

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review user
Sapari B Mingan, Owner of Honda Odyssey.
General maintenance and servicing all are excellent  Posted on 17-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
All the staff there are courteous, friendly & helpful. It’s a one-stop shop, accident reports, service, repair and insurance claims. Timely updates and professional workmanship. Car was technically tested and verify before returned to customer. There are general maintenance and servicing all are excellent. Highly recommended!!! - Sapari B Mingan, Owner of Honda Odyssey SLN49--P
 
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Merchant Logo Complete VMS Pte Ltd
5 stars - based on 370 reviews

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