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   Consumer Reviews of Complete VMS Pte Ltd
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5.0
 
407 Consumer Reviews
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Technical Expertise
4.9 Customer Service
5.0
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Value for money
4.9 Outlet Experience
4.9

review user
Kelly Kok, Owner of Mercedes Benz B180.
Technician darren is professional  Posted on 01-Jun-2023
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Jia en provide gd service . Tecnician darren is professional - Kelly Kok, Owner of Mercedes Benz B180
 

review user
Pcfoo, Owner of Nissan Kicks.
Skillful team  Posted on 31-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great Experience, high recommended complete vms team service and friendly. Thankfully there solved my problem and explained the issue with me. - Pcfoo, Owner of Nissan Kicks
 

review user
Adrian Tan, Owner of Toyota Estima.
Reasonable and competitive rates  Posted on 30-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Reliable and honest mechanic that I had used for 15 years. Always gave reasonable quotes even when O compared to other workshops. - Adrian Tan, Owner of Toyota Estima
 

review user
Yeo Si Boon, Owner of Toyota Corolla Altis.
Professional workmanship  Posted on 30-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Friendly, good service and professional in work. - Yeo Si Boon, Owner of Toyota Corolla Altis

1 Review Photo(s)

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review user
Lim Hong Chai, Owner of Toyota Dyna.
Great service and friendly and professional  Posted on 29-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thank you Complete VMS team. Great service and friendly and professional 👍 - Lim Hong Chai, Owner of Toyota Dyna
 

review user
Jason, Owner of Audi A4.
Great service too!  Posted on 29-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Honest and trustworthy. Great service too! - Jason, Owner of Audi A4
 

review user
Mrs Wong, Owner of Hyundai Elantra.
Nice,friendly and helpful  Posted on 27-May-2023
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Joyce Wong is nice,friendly and helpful. - Mrs Wong, Owner of Hyundai Elantra
 

review user
POH MENG, Owner of Toyota Hiace.
Excellent service.  Posted on 27-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Excellent service. Always willing to go the extra mile for customers service. Recommended for all. 👌👍👍 - POH MENG, Owner of Toyota Hiace
 

review user
SK, Owner of Mazda 3.
Trustable automotive solution provider!  Posted on 26-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to VMS after getting into an accident. Another driver bump to the back of my car after losing control. VMS solution was very professional and provided through and detailed advice on the process and instruction towards accident reporting as well as car claims matter. VMS also helped to liaise with the involved car driver and helped to settle the end to end paper work. When it come to the repair, VMS even provide a replacement car to make sure your inconvenience is minimized when your car is under repair. Highly recommend and a trustable automotive solution provider! - SK, Owner of Mazda 3
 

review user
Sean Lim, Owner of Honda Fit.
No fuss, smooth service  Posted on 26-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
No fuss, smooth service. Would recommend others to try. Excellent accident coverage as well. Do consider to bring your car here for servicing and/or accident claims. - Sean Lim, Owner of Honda Fit
 

review user
Andre, Owner of Nissan NV200.
Overall experience is very good  Posted on 26-May-2023
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Vehicle was repaired at Complete VMS after an accident. The repair was completed in half the estimated time, and we were appraised of the situation at every step of the way. If I have to be nitpicky about it, perhaps it would be a great customer service if the car is also cleaned before the handover, as there were residual dusts from the repair/accident inside the car. However, the overall experience is very good. - Andre, Owner of Nissan NV200
 

review user
Imran, Owner of Toyota Dyna.
Very competence on diagnosing vehicle issues  Posted on 25-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very competence on diagnosing vehicle issues.On time delivery upon completion. Higt recommended Complete VMS service and their great experience solve the problem with my car. Here have nice and clean waiting area can let us rest and enjoy the café. Thank you the workshop their services. - Imran, Owner of Toyota Dyna
 

review user
Ronnie Lye, Owner of Toyota Wish.
Absolutely thrilled with the exceptional service  Posted on 24-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently had the pleasure of entrusting my car to Complete VMS for repairs, and I am absolutely thrilled with the exceptional service I received from Mr Sia Tian Yuh (Operation Manager). From the moment I arrived at their workshop, I was greeted with a warm and friendly atmosphere that immediately put me at ease. One aspect that truly stood out was the company's transparent and open process in handling the repair quotation. The staff at Complete VMS took the time to thoroughly explain the required repairs, carefully detailing each aspect and providing a clear breakdown of the costs involved. This level of transparency instilled a sense of trust and confidence in their services. Furthermore, the professionalism displayed by the workshop's team in checking and supporting their repair recommendations was truly commendable. They showcased extensive knowledge and expertise, ensuring that no aspect of the repair process was overlooked. Their attention to detail and commitment to delivering high-quality work was evident throughout. Beyond their expertise, the team at Complete VMS went above and beyond to create a pleasant and welcoming environment. The workshop itself was immaculately clean and bright, providing a comfortable space while I waited for updates on my car. The friendly nature of the staff was truly refreshing, as they were always willing to answer my questions and address any concerns I had promptly. One aspect that left a lasting impression on me was their exceptional customer support system. Mr Sia would regularly provided updates on the progress of the repairs and made sure to communicate any additional findings or recommendations promptly. This level of attentiveness and proactive communication went a long way in enhancing my overall experience. Overall, my experience with Complete VMS was nothing short of outstanding. From the transparent and professional approach to the friendly staff and exceptional customer support, they exceeded my expectations on every level. I highly recommend their services to anyone in need of car repairs or maintenance. They have undoubtedly earned my trust and will be my go-to workshop in the future. Thank you, Mr Sia, for the remarkable service you provided and for taking such great care of my car. Keep up the excellent work! Sincerely, Ronnie Lye - Ronnie Lye, Owner of Toyota Wish
 

review user
Vincent Lim, Owner of Nissan NV350.
Helpful servicing is good n fast  Posted on 23-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very good n helpful servicing is good n fast - Vincent Lim, Owner of Nissan NV350

1 Review Photo(s)

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review user
Camille Ang, Owner of Honda Vezel.
Great experience with them!  Posted on 21-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great experience with them! They respond fast, able to address your queries and concern and outcome as per expected! Recommended! - Camille Ang, Owner of Honda Vezel
 
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Merchant Logo Complete VMS Pte Ltd
5 stars - based on 407 reviews

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