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   Consumer Reviews of 1 Car Service Pte Ltd
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4.9
 
430 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.9

review user
IRENE PEI CHEN NG.
Very helpful, no hard selling & nice customer lounge  Posted on 13-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
We chose 1 Car Service based on the good reviews on Google and glad the team didn't disappoint us. They will ask for your permission to proceed on the part that you need to pay extra and no hard selling. On top of basic servicing, they help us to get quote for tyre replacing from another shop as they didn't supply and help us to send the car upstairs for alignment upon requested. One stop servicing under one roof. Very helpful and not to mention the lounge with amenities make the waiting easier and pleasant. Few hours of waiting is worthwhile. A complimentary parking ticket is Will be back for the next servicing. - IRENE PEI CHEN NG
 

review user
Christopher Lum.
Friendly and professional staff  Posted on 02-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Friendly and professional staff, with special shout-out to Ryan. Clear explanation of the diagnosis and good communication of the proposed services. While waiting, do chill at the lounge. I am a satisfied customer who will return and recommend this Centre to other motorists. - Christopher Lum
 

review user
Chan Kok Tay.
Very good service and price is reasonable  Posted on 02-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very good service from the customer service executive, Ryan Lee. When I sent my car in for evaluation, it was immediately tested and found that the gearbox had some issues. Ryan quoted a reasonable price for overhauling the gearbox with replacement of parts when necessary, together with the time frame needed. The car was repaired within the time frame and it was a job well done. The gearbox is operating smoothly now and it came with a 2 years warranty. - Chan Kok Tay
 

review user
David Lee.
Good advice, very courteous and patient  Posted on 01-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Team was very efficient when I brought my Honda Fit in for servicing. Ryan also provided good advice & was very courteous and patient. Would definitely recommend 1 car service to anyone who needs this service. - David Lee
 

review user
Foo Yongkun.
Great service and honest staff  Posted on 30-Aug-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Great service, went down for servicing. Took less than an hour, and staff was honest and explained process and charges. - Foo Yongkun
 

review user
Vemalan Elangovan.
Fast, efficient and very reasonably priced  Posted on 30-Aug-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My go-to workshop! Fast, efficient and very reasonably priced. They are very thorough in their workmanship. Ryan is especially patient, helpful, provides advice and sees things through to completion. Thank you! - Vemalan Elangovan
 

review user
Sritharan B..
Servicing done properly and quality is always assured  Posted on 25-Aug-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Been going to them to service my car for years for I know that the servicing will be done properly and quality is always assured. - Sritharan B.
 

review user
Michelle Anne Koh.
We followed 1 Car Service from Toa Payoh to Sin Ming!  Posted on 20-Aug-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
We followed 1 Car Service from Toa Payoh to Sin Ming because we trust their advice and work. We also appreciate the comfortable lounge that we can wait in while the servicing is done. - Michelle Anne Koh
 

review user
Angela Taylor.
Fast and efficient service  Posted on 17-Aug-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Ryan is very helpful, and provides fast and efficient service. Happy repeat customer. - Angela Taylor
 

review user
Yeo Wee Tat.
Surprisingly quick but servicing was not up to standard  Posted on 12-Aug-2021
  • Technical Expertise2.0
  • Customer Service4.0
1h20min for major servicing... That was surprisingly quick since it typically takes 2-4h. Ended up discovering that the major servicing was not up to standard when the car was repaired at another workshop. To put things in context, the cost of their ATF (without flushing, since their new one was almost black after only 3,000km of use) would have gotten me the same ATF WITH flushing, a new filter and gasket. Go figure. Good customer service and... that's about it. Placed my trust on them but this was what I got. Would only advise other car owners to keep a constant lookout on their vehicle when they start any form of repair/servicing. - Yeo Wee Tat
 

review user
Dean SRK.
Servicing overall Good experience  Posted on 11-Aug-2021
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Servicing overall Good experience. Well taken care by the friendly staff. Clean environment & customer lounge to wait for car. - Dean SRK
 

review user
Nigel Tan.
Recommend! Was served promptly at the workshop  Posted on 10-Aug-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Was served promptly at the workshop , staff were polite and friendly , recommended ! - Nigel Tan
 

review user
Jeff Chua.
Sincere and professional advice  Posted on 10-Aug-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Found this workshop on google reviews. Contacted Ryan via FB messenger and subsequently via whatsapp, where he was very responsive. Booking a schedule was easy and fast. Did the usual service and maintenance. Was able to give sincere and professional advice, including items that i can change on my own. Had a good size resting/lounge area to a wait for servicing to be done. A go to workshop, definitely will recommend. Thanks. - Jeff Chua
 

review user
Claire Peterson.
Very professional, efficient, honest and easy to communicate  Posted on 05-Aug-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Very professional, efficient, honest and easy to communicate with. Ryan was a great help! Thank you. - Claire Peterson
 

review user
Darwin Lau.
Professional service. Highly recommended!  Posted on 04-Aug-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Been there for car servicing many times. Professional service. Highly recommended. - Darwin Lau
 
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Merchant Logo 1 Car Service Pte Ltd
5 stars - based on 430 reviews

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