of
reset


spacer
spacer
   Consumer Reviews of Progressive Car Care Pte Ltd
spacer
spacer
OVERALL RATING
 
58 Reviewers
4.6 out of 5
spacer
Technical Expertise
4.9/5 Customer Service
4.7/5
spacer
Value for money
4.4/5 Outlet Experience
4.4/5
spacer
spacer
spacer

58 Reviews

  •   Sort By
  • « Back ( 1 2 3 4 ) Next »
  •  results/page
review user
Mobile Reviewer
Excellent customer service  Posted on 05-Nov-2020
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Excellent customer service, staff is helpful. Whole experience is great. Thanks. - Aasiya.M, Owner of Peugeot 3008 SMA35--D Post Management Response
 
review user
Google Reviewer
Friendly and on time service  Posted on 15-Oct-2020
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Friendly and on time service. Went in to repair damage on the rear of the car and they did a good job. Also helped to tidy up my car's boot and waxed the car. Thank you to Wendy! - Marcus Yatim Post Management Response
 
review user
Google Reviewer
Thanks for the great service  Posted on 09-Oct-2020
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
I saw an advertisement online about Progressive Car Care's spray painting, and asked for reviews from my friends. In fact, one of my friends was an ex-customer in Progressive when she came in 4-5 years ago for the repairs through insurance claims. Seeing how the paint quality lasted after numerous years on her car, she strongly recommended this place. Customer service is tip-top, I was offered a drink on arrival and they went through the process of different paint materials quality, and did a sample respray on-site so that I can take a look at the real colour, instead on the catalog. I told them I wanted the same as they did do for insurance claims vehicle (same as my friend), which is the Premium Package. Job was fast and done in less than a week. As I collect my vehicle, I am very satisfied with my new car colour. Thanks for the great service and expertise. - Jia Qian Tan Post Management Response
 
review user
Google Reviewer
Good service  Posted on 08-Oct-2020
spacer
Overall Rating: 
  • Customer Service5/5
Good service received from helpful Wendy. - meng tong wong Post Management Response
 
review user
Facebook Reviewer
I would return again  Posted on 08-Oct-2020
spacer
Overall Rating: 
  • Customer Service5/5
I purchased insurance from directasia. My car suffered an impact and was referred to Progressive Car Care as they are one of the authorised workshop. I must say I am impressed how they handled the case from reporting to repair. Every process was well documented and repairs were well taken care of. Special mention to Wendy and Peiwen who meticulously took time to explain to me what are the exact repairs that would be carried out for my car, especially what is going to be replaced. I received my car and it was well repaired and sprayed. No promises were left undone. I would return to Wendy again to have my car serviced if opportunity comes. - Cedric Lim Post Management Response
 
review user
Google Reviewer
I am impressed  Posted on 07-Oct-2020
spacer
Overall Rating: 
  • Customer Service5/5
I purchased insurance from directasia. My car suffered an impact and was referred to Progressive Car Care as they are one of the authorised workshop. I must say I am impressed how they handled the case from reporting to repair. Every process was well documented and repairs were well taken care of. Special mention to Wendy and Peiwen who meticulously took time to explain to me what are the exact repairs that would be carried out for my car, especially what is going to be replaced. I received my car and it was well repaired and sprayed. No promises were left undone. I would return to Wendy again to have my car serviced if opportunity comes. - Cedric Lim Post Management Response
 
review user
Facebook Reviewer
Thanks for the great service and expertise.  Posted on 05-Oct-2020
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
I saw an advertisement online about Progressive Car Care's spray painting, and asked for reviews from my friends. In fact, one of my friends was an ex-customer in Progressive when she came in 4-5 years ago for the repairs through insurance claims. Seeing how the paint quality lasted after numerous years on her car, she strongly recommended this place. Customer service is tip-top, I was offered a drink on arrival and they went through the process of different paint materials quality, and did a sample respray on-site so that I can take a look at the real colour, instead on the catalog. I told them I wanted the same as they did do for insurance claims vehicle (same as my friend), which is the Premium Package. Job was fast and done in less than a week. As I collect my vehicle, I am very satisfied with my new car colour. Thanks for the great service and expertise. - Jia Qian Tan Post Management Response
 
review user
Facebook Reviewer
Helpful, careful, honest and professional  Posted on 05-Oct-2020
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
wendy and all staff at progressive have been very helpful for all my car services for so many years. they are careful in checking for any problems with immediate retification. prompt with service, helpful, careful, honest and professional. good pricing, do not overcharge. thank you so much. - Mei Ling Loi Post Management Response
 
loimeiling
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-Sep-2020
Wendy  Posted on 30-Sep-2020
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
This is an excellent staff who attended to my car 6 monthly maintenance services. Cheerful, pleasant and helpful. Post Management Response
 
review user
Facebook Reviewer
Service and repair work is tip top  Posted on 17-Sep-2020
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Service and repair work is tip top. Personnel like Wendy and Peiwen and staff are friendly and professional. - Andy Goh Post Management Response
 
review user
Facebook Reviewer
Progressive Car Care team were excellent  Posted on 12-Sep-2020
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Had a minor accident with a food panda rider, which caused some minor damage. Progressive Car Care team were excellent. I requested for a replacement car while my car was undergoing the repairs. The car looked brand new upon collection. Special Thanks to Daryl & Wendy. - Aden Phua Post Management Response
 
review user
Google Reviewer
Very efficient  Posted on 09-Sep-2020
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
I took my car after an accident which caused some minor damage . Wendy and her team were excellent . Extremely helpful and did a great job . The car was returned looking like new ! Also very efficient . - Amanda Allen Post Management Response
 
review user
Google Reviewer
Job was done promptly  Posted on 04-Sep-2020
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
I had an accident and progressive car care made claiming a breeze. My car was wrapped and the workshop did an excellent job of matching the paint to my wrap. Job was done promptly without any hiccups and communication was regular. Thank you so much Wendy for the service and I will definitely go back for any car related issues. - Desmond Teo Post Management Response
 
review user
Google Reviewer
Very helpful  Posted on 20-Aug-2020
spacer
Overall Rating: 
  • Customer Service5/5
I was able to arrange an appointment over whatsapp and come down on the same day. Thanks Wendy for all your help - Anton B Post Management Response
 
review user
Google Reviewer
Repair work is to a very high standard  Posted on 19-Aug-2020
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Wendy and Pei Wen were both very friendly and helpful in helping us claim the insurance for the car and providing assistance for repair. Additionally Wendy suggested we install a car camera in case of future claims. Camera installation was at a reasonable price and car polishing service good . Repair work is to a very high standard. Thank you Wendy and PeiWen. - Mark Teo Post Management Response
 
  •   Sort By
  • « Back ( 1 2 3 4 ) Next »
  •  results/page
Merchant Logo Progressive Car Care Pte Ltd
5 stars - based on 58 reviews

Recommended for you

1-6 of 14