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   Consumer Reviews of The Brake Shop Pte Ltd
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OVERALL RATING
 
50 Reviewers
4.9 out of 5
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Technical Expertise
4.9/5 Customer Service
5/5
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Value for money
4.8/5 Outlet Experience
5/5
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50 Reviews

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review user
Chua Adam, Owner of Kia Carens, verified customer
Great Service  Posted on 01-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Wayne the boss is extremely polite and nice. Saw him personally check my brakes after installing. Not like conventional workshop with arrogance , Nice cosy area to wait . Seriously I stay in the west and still go down because I love his service and pricing at $90 Cheapest among 6 outlets I asked . Autobac $120 Autoserve shell $90 -$120 depending on area . Other three workshops same fee at $90. But why I go to them is because the rest was rude πŸ˜• - Chua Adam, Owner of Kia Carens SLE53--K
 
review user
Shan, Owner of BMW M3, verified customer
Very professional in handling brake issue  Posted on 20-Jul-2021
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
The mechanics, The Lady sales assistant and even the boss were very professional in handling brake issue. They are friendly too. Knowledgeable in their stuff and have safety in mind . Thank you Brake Shop - Shan, Owner of BMW M3 SBN18--G
 
review user
Ace, Owner of Audi A5, verified customer
Experienced and knowledgeable  Posted on 20-May-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The Brake Shop is very experience and knowledgeable in Brake system. Boss Wayne attended to me explained and elaborate all brands of BBK and what’s most suitable for my car. Had installed AP Radical ll, Excellent Braking Power and Smooth! Happy and Pleasant experience with them. - Ace, Owner of Audi A5 SFD79--B
 
review user
Kenny Teo, Owner of Mazda6, verified customer
Wonderful experience  Posted on 09-Mar-2021
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Was there to solve my squealing brakes issue from another local BBK brand. The guys were patient and looked into every detail and provided cost effective solutions and stating the pros and cons. Did a brake pad change and skimming of my rotors . Thanks to the Guys and Cindy for the wonderful experience. - Kenny Teo, Owner of Mazda6 SMN18--A
 
review user
Alvin, Owner of Mazda 3, verified customer
The best brake shop  Posted on 25-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The best brake shop ever been - Alvin, Owner of Mazda 3 SLU28--B
 
review user
Yu Sern Ong, reviewed on Facebook
Kudos to Wayne and his crew  Posted on 24-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Wayne is a very friendly boss and has a good crew with him. Though the team was busy, they were able to complete the installation to my car with minimal delay... Kudos! - Yu Sern Ong
Management Response by The Brake Shop Pte Ltd

Hi bro, sorry for your bad experience, apologies for that. The mechanics did inform you that our schedule is very packed and advice you to drop by another day or visit other workshop but you insist them to do it for you. We torque for you every nuts as per your request and did gave you discount as a goodwill. Once again our apologies on behalf for your bad experience, thank you for your feedback.

 
review user
Henry Peh, reviewed on Facebook
Knowledgeable and friendly boss  Posted on 17-Jul-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Mr Lau is a very knowledgeable and friendly boss would recommend friends who r changing BBK to his shop. As for the price it is also reasonable πŸ‘πŸ‘πŸ‘πŸ‘ - Henry Peh
 
review user
Daryl Tseng, reviewed on Facebook
Great People; Great Works  Posted on 29-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
The team is very knowledgeable in their products! And never turn you away even you had a budget on it.. Great People; Great Works - Daryl Tseng
 
review user
Victor Tan, reviewed on Facebook
Very good service and professional  Posted on 26-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Very good service and professional! - Victor Tan
 
Knowledgeable  Posted on 19-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Fantastic service from Wayne and his crew! Got my brake issues solved with DBA T3 and upgraded to EBC Yellowstuff rear pads with ssbl for better stopping power! Knowledgeable in his work, rest assured you're in good hands! - Bruce Tong
 
review user
Look Curse, reviewed on Facebook
Highly recommended  Posted on 16-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
My brakes was making squeaking sound which they had managed to resolve. Very happy with their service and highly recommended! πŸ‘ Look forward to change my brakes with you guys soon - Look Curse
 
review user
Jeffrey Teo, reviewed on Facebook
Good after sales service  Posted on 12-Feb-2019
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Overall Rating: 
  • Customer Service5/5
Installed a pair of Brembos a year back, after sales service is commendable. Keep up the good work! - Jeffrey Teo
 
review user
Robin Ng Dun Yu, reviewed on Facebook
5 Star for them  Posted on 12-Dec-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Thank you Florence and Team for the posion, detailed pre sales, fitting and installation process. Esp Florence who has alot of paitence and prompt in her replies to my Endless (not endless brake related thou) question during after sales and waiting for my brakes to arrive. 5 Star for them. - Robin Ng Dun Yu
 
review user
Chan Weiwen, reviewed on Facebook
Good recommendation  Posted on 26-Sep-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Really pleased with the Sparta BBK recommended by Wayne, performs superbly on the road as well as on the track! - Chan Weiwen
 
DeDeAl
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 20-Aug-2013
Friendly, Patient and Knowledgeable  Posted on 03-Sep-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Have sent countless enquiries to The Brake Shop and other shops for the past 3 months before deciding to engage The Brake Shop. Even before commuting, the person in charge has been very friendly, patient and knowledgeable. He explores multiple options and gives good advice to best suit your requirements.
 
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Merchant Logo The Brake Shop Pte Ltd
5 stars - based on 50 reviews

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