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   Consumer Reviews of FR Auto
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OVERALL RATING
 
10 Reviewers
5 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
5/5 Outlet Experience
5/5
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10 Reviews

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Tolbutamidex
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 12-Apr-2013
Subaru Guru  Posted on 16-May-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Strongly recommended.
I own a SH9 and have been to at 3 different workshops, having stay with the latter for the longest period. Only to had lost my patience with the latter because they could not figure out why my car kept dying on the road.
Having had enough, I decided to look for a Subaru Specialist, and found FR Auto. Being a little more cautious this time around, I read through the reviews posted and was quite convinced with service provided.
Without a doubt, I was impressed upon my first visit just 2 days back. Having not share the issues I was facing with Boy(the Owner), he requested that I open my hood. I was blown away when he immediately caught eye of something and identified a problem I was facing, unlike other workshops who asked what problems I was facing. My Power Steering Pump was leaking, to the point that the containment was empty. Was recommended to do a Major Service, as the mileage was ripe. I decided to leave the car for the day as not to rush him, but he didn't take very long to finish the works required.

My family and I are now enjoying the ride, with the correct recommended Engine Oil, compared to previous servicing. I'm definitely going back to FR Auto for all my future services. 2 Thumbs Up! Post Management Response
 
JessK9653
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 27-Nov-2015
Regular customer  Posted on 27-Nov-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was introduced via the forum and been going back to them for servicing and repairs since.
Trustworthy and humble boss (Ah Boy), always willing to share his opinions.

So far, he has never let me down!

Keep it up the good work! Post Management Response
 
skalboi
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 01-Jan-2014
price one of tha best  Posted on 01-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
patronise farhan and his crew to troubleshoot on some defects of my car and i all got was excellent service. good work ! Post Management Response
 
AzizanAAziz
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Dec-2013
Excellent Servicing by FR Auto  Posted on 16-Dec-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
FR auto has the best mechanic "Boy". He solved many problems that other well-known workshops couldn't and spotted problems even before further damage is done.
Hardworking and diligent who is always willing to go extra mile and put his customers first. Upon recommendation for upgrades, my ride has since become more responsive and powerful. On the whole, I am one satisfied customer. Keep up the good work! Refer to his FB Page(FRAUTO or PRODRIVE MECHA) for more details. Post Management Response
 
muhdparis
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-Oct-2013
Reliable, honest, experience  Posted on 19-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The best service done for my car. He take care of the maintenance of my car ever since. Very honest, reliable and experience mechanic. I am driving a honda, and he can do everything that i wanted my car to be. You can ask almost anything about car, and he will listen and answer your clarification. He will help in whatever request you need. I seriouly recommend this shop to anyone, who is finding for reliable and trusted shop in Singapore. Post Management Response
 
tenxha
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Oct-2013
mr farhan well done  Posted on 15-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
did very well in trouble shooting. managed to get my subaru fixed and took no shortcuts with my car. value for money as well as i enquired with other shop too and found out mr farhan price one of the best. ! Post Management Response
 
Pazienza
Neutral Newbie
1 reviews
4 points
4 forum posts Joined on 21-Jun-2011
Efficient.. Reliable  Posted on 14-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Servicing was well manner and taken off.
I admire the Motul brand that his using.
Seek advise from him for wateva related with car concern.
As a customer, his young and very talented.
Approved n certified by Subaru(Japan) School...
TWO THUMBS UP!!! Post Management Response
 
Hafizj
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 10-Apr-2012
FR (FaRhan) auto  Posted on 14-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I knew farhan aka boy for quite sometime, he's my ex colleague. He quits his job to persue his hobby. Took up his skills from his dad & securing it with his ex employer, motor image. Nothing to doubt that he knows subaru@ the back of his head. He does other cars too, master of his trades he nevers cut corners. Young, humble chap full of knowledge yet he say he still learning. Sending my ride to FR auto I know my ride is in good hands. Post Management Response
 
Paijal89
Neutral Newbie
1 reviews
1 points
1 forum posts Joined on 18-Feb-2012
Best mechanic ever mr farhan!  Posted on 14-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
A cousin of mine previously work with him at subaru recommend me to his shop. Very humble very intelligent in troubleshoot engine fault, my car broke down he manage to slove it while other try to trick me into overhaul the engine while the problem is only the ignition coil.. Since than i have always drop by to service my car.. The motul engine oil is the best feeling...! Should get your engine oil chamge to motul at FR AUTO. Post Management Response
 
Pms
Premium User Pms
4th Gear
3 reviews
519 points
335 forum posts Joined on 14-Jan-2013
Dont judge a book by it's cover  Posted on 14-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Got to know this workshop by word of mouth back then and had my car serviced and repaired here ever since I had my car. Humble and knowledgeable mechanic armed with technical expertise in Subaru. He is a certified by Subaru Japan having previously worked at Motor Image. I have a habit of shadowing him when he is working on my car, I can say he is not taking any shortcuts and he do thing the right and correct way. Together with his reasonably priced services and excellent workmanship, I proudly recommend this workshop. He does other car makes too.
It is best if you book an appointment. Post Management Response
 
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Merchant Logo FR Auto
5 stars - based on 10 reviews

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