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   Consumer Reviews of Doctor Gearbox Pte Ltd
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OVERALL RATING
 
45 Reviewers
4.9 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.8/5 Outlet Experience
4.8/5
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45 Reviews

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SAWNAING
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Aug-2020
SAW  Posted on 16-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I went there after reading on SG car mart feed back. After discussion I agreed to repair. Staffs are honest, hardworking and strong in technical knowledge as well. After serviced my car is very smooth and powerful. They are really Doctors of gearbox.
SAW ( RAV4) Post Management Response
 
review user
Google Reviewer
Professional workshop!  Posted on 01-Jul-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Transmission oil tube burst and car can't move on a Sunday afternoon... Lady boss responded promptly and tow truck arrived quickly. The issue was dealt with professionally at the workshop and managed to drive off in a short while. - Sze Han Ng Post Management Response
 
review user
Google Reviewer
Professional! Recommended to all  Posted on 11-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
When its time for servicing... I will ONLY send my car to Doctor Gearbox! My best mechanic & recommended! Trusted mechanic for my car needs! Thank you! Doctor Gearbox! - Martini Jamil Post Management Response
 
review user
Google Reviewer
Excellent and very reliable!  Posted on 04-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very professional in car service. Lady boss Rose was very helpful and knowledgeable in sharing with me in car maintenance. Will go back to her again. Highly recommended 👍👍👍 - Alex Chan Post Management Response
 
review user
Facebook Reviewer
Strongly Recommended Workshop!  Posted on 22-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
FIRST TIME and never heard of this shop before. My car broke down( on sunday ) due to gear box issue and had to tow it to my usual workshop. SUDDENLY, i saw this workshop "DOCTOR GEARBOX" it looks professional by its name and made a call. A lady(rose) was very knowledgeable. By far, this is one of the best service car workshop I've been to. STRONGLY RECOMMENDED! Thank you to rose and team for your dedication!❤️ - Ewin Nabyll Post Management Response
 
review user
Google Reviewer
Workshop offer alternatives  Posted on 20-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
F20 having some gearbox issues. Wanted seek second opinion. Called them and was welcomed to proceed down for a free diagnosis. Lady boss and William were friendly and knowledgeable with no hard sell. They also provide alternatives such as self source parts. Recommend to go down for a free diagnosis if experiencing gearbox issues. Although reasonably priced, it was too much a cost for an old car. So still considering to proceed or not. - zealous lim Post Management Response
 
review user
Google Reviewer
Overall great experience!  Posted on 13-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Indeed doctors! Chance upon their name and decided to head over as we suspect issue in gearbox. They give professional advise and are very skillful to diagnose the problem. Was settled less than 8 hours. Also they provide free labour for engine oil replacement on every Sunday 😃 - Genconnect Post Management Response
 
review user
Google Reviewer
Professional & Value for Money!  Posted on 22-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I've been going to Doctor Gearbox for their great service and trusted advice. - Fazli Mansor Post Management Response
 
review user
Google Reviewer
Thanks Doc. Gearbox!  Posted on 15-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Boss Rose, so far, drive for 3 hours last night, never encounter lack of power or delay in acceleration. Kindly help to inform Ah Qiang after he had changed purge control valve and hose and intake manifold gasket. Shall monitor the car acceleration for the next one week. Hopefully, no issue arises. Many thanks to ur team help. 👍🏻 - Michael See Post Management Response
 
review user
Facebook Reviewer
First time visit & totally beyond expectation!  Posted on 06-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
First time was here and lady boss and all the stuff was very friendly and nice 👍🏻 was doing a normal serving package with them using 5w40 Engine oil fully synthetic Ichiro made in japan 🇯🇵 my car very smooth ! They even help me checks on my car for any wear and tear 👍🏻 Lady boss even take drink and give me and my friends drink thank you so much know you all great place to come ! 👍🏻 - Ai Shen (Ah Bing ) Post Management Response
 
review user
Google Reviewer
Very happy! Thank you Doc. Gearbox!  Posted on 04-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Repaired gearbox recently. Very happy with the outcome. Staff are very professional. Just came for engine oil change. Bring your oil and filter and they change for you absolutely free. All welcomed, no need be existing customers. No gimmicks. - Louis Tan Post Management Response
 
lutmatin
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 25-Mar-2020
Efficient and knowledgeable workshop-Highly recommend !  Posted on 25-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Highly recommend ! Thumbs up !
Great honest and excellent service!
Great Mechanics
Excellent - your search for a trustworthy mechanic
Good service
Honest opinion and reliable follow up
Best in terms of service and expertise
Definitely Value for Money
Efficient and knowledgeable workshop
Good Fleet Management Solution
Good customer service and affordable Post Management Response
 
review user
Facebook Reviewer
Value for money workshop  Posted on 06-Mar-2020
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
was recommended by my mechanic, after one day was able to collect my vehicle and they have identified the issues and get the additional spare parts replaced. Value for money, thumbs up Hui! - Anita Vernon Post Management Response
 
review user
Facebook Reviewer
Problem resolved! 11 years old car with 150k mileage.  Posted on 11-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I searched from website and get to know them. Thumbs up! Overhaul my 11 years 150k km gearbox and solved my problems . Price? Very much reasonable. Most important, they solved my problem . Like brand new again. If you are second hand car owner, go there , won't regret. - Leong Wah Tat Post Management Response
 
review user
Facebook Reviewer
A* service! The best ever.  Posted on 02-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience4/5
Was recommended by friend to Doctor Gearbox and they really live up to their Doctor titles. Excellent tip top service. Update work progress via WhatsApp with photos. From start to finished. Millions thanks to Ros ,Ah Hui and team. Keep up the A* service. - Abu Nabil Post Management Response
 
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Merchant Logo Doctor Gearbox Pte Ltd
5 stars - based on 45 reviews

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