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   Consumer Reviews of Doctor Gearbox
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OVERALL RATING
 
5 Reviewers
5 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
5/5 Outlet Experience
5/5
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5 Reviews

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ANyhowaNythingAnywherRe
Neutral Newbie
3 reviews
12 points
0 forum posts Joined on 05-Aug-2013
Good Gearbox Repair Work Done!  Posted on 03-Sep-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Got problem with my gear leaking problem. Went online to source for auto gear workshop. Found Doctor Gearbox and read their reviews. Went down met Ah Hui and he consulted on what to do with the prob. I agreed and went on with the repairs. Shockingly the repaired is much faster than the agreed period. Problem solve and happy with the service. Friendly staff too. 2 thumbs up for Ah Hui & Team. Post Management Response
 
boonseng1009
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 01-Jan-2016
Professionalism and Excellent Customer Service  Posted on 19-May-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have been driving my old Mitsubishi outlander car for years before renewing the COE for another five years. Recently it experienced buzzing noise for two weeks. I sent the car to my usual workshop for repair but the buzzing noise persisted. That was where I sent my car to Doctor Gear workshop. Ah Hui, the owner of the workshop was able to make a quick diagnostic of the problem and the type of repair which was required. After two days of repair, the car did not have the buzzing noise. The whole process of repair was seamless and smooth. I must compliment Ah Hui and his staff, for their professionalism and excellent customer service. Post Management Response
 
Rachellee
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 14-May-2018
Honest Service  Posted on 14-May-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
I drove over a 10 year old Mini to this workshop under my uncle's recommendation last month due to a suspect on gearbox issue creating a gradual noisy sound on the left hand side of the car engine.
After telling the boss, Ah Hui on the sound problem faced, he immediately assigned one of his assistant to test drive the car first.

After testing the car, he jacked up the car and did another diagnostic using his doctor stethoscope on the parts of the engine. He found and confirmed that it is the left bearing impairment that has to be changed.

Overall, I observed that Ah Hui was careful and thorough in checking the car before coming to a conclusion on the issue.

Thumbs Up and thanks to his honesty, I did not need to spend a bomb thinking that I would need to fix up my gearbox! Post Management Response
 
Trish_Chua
Neutral Newbie
1 reviews
6 points
0 forum posts Joined on 17-Mar-2018
Doctor with a heart  Posted on 17-Mar-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have found this workshop through Sgcarmart to overhaul my Toyota Estima’s gearbox. Ah Hui, the boss is car doctor with a good heart and really listens to my needs. He knows that my car is already 8 1/2 years and thus give me a very reasonable price to overhaul my gearbox. Upon acceptance of his quote over the phone, my car was towed within an hour. My car was repaired within 2 days which could have been faster if not for the waiting time for the spare parts to arrive. I managed to collect my car before the weekend and they even washed my car! My whole experience with this workshop is excellent and I highly recommend as it is really value for money. Thumbs up!!! Post Management Response
 
RaymondPhee
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 26-Sep-2017
Professional Service  Posted on 26-Sep-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My Lexus LS 460 was having gear change issues for a week. I sent to Borneo Motors and I was told that I needed to overhaul the gearbox. They quoted near 5 figure for the overhaul.
Through this website I found Dr. Gearbox. I telephoned and enquired and Ah Hui, the owner gave me assurance that he can fix the problem as he has the parts to do the overhaul of the gearbox.
I sent the car in late Monday and I was able to pick up the car on Thursday.
I am very satisfied with the overhaul at less than 50% Of the agent's estimates.
The gear change is now seamless and I am more than happy to recommend Ah Hui who is a truly professional with 25 years of experience in repairing gearboxes. Post Management Response
 
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Merchant Logo Doctor Gearbox
5 stars - based on 5 reviews

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