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   Consumer Reviews of Doctor Gearbox Autos Specialist
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OVERALL RATING
 
46 Reviewers
4.9 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.8/5 Outlet Experience
4.8/5
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46 Reviews

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Glas
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 02-Jan-2021
Excellent Workshop for Transmission Overhaul  Posted on 02-Jan-2021
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Am now driving a 15-year old Civic. Recently, my car will jerk when I shift from drive to reverse. Suspecting that it was a gear box issue, and after checking out the reviews online, I drove down to Dr Gearbox for a diagnosis. Managed to speak to the lady boss, Rose, and she suggested that I go for a transmission overhaul since I intend to keep my ride for another 5 years. The downtime was 3 days, as communicated, but my car was ready for collection by end of the second day.

Overall, I have a positive experience with the workshop - Rose is quick to respond to my queries, and not pushy throughout my whole engagement with her. Also, she provided me with updates on the overhaul progress - a big thumbs up!

Have been driving my car for a few days after the overhaul, and I must say Dr Gearbox has done a good job - my car is running great again, I am enjoying my ride even more than before.
 
SAWNAING
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Aug-2020
SAW  Posted on 16-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I went there after reading on SG car mart feed back. After discussion I agreed to repair. Staffs are honest, hardworking and strong in technical knowledge as well. After serviced my car is very smooth and powerful. They are really Doctors of gearbox.
SAW ( RAV4)
 
review user
Google Reviewer
Professional workshop!  Posted on 01-Jul-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Transmission oil tube burst and car can't move on a Sunday afternoon... Lady boss responded promptly and tow truck arrived quickly. The issue was dealt with professionally at the workshop and managed to drive off in a short while. - Sze Han Ng
 
review user
Google Reviewer
Professional! Recommended to all  Posted on 11-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
When its time for servicing... I will ONLY send my car to Doctor Gearbox! My best mechanic & recommended! Trusted mechanic for my car needs! Thank you! Doctor Gearbox! - Martini Jamil
 
review user
Google Reviewer
Excellent and very reliable!  Posted on 04-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very professional in car service. Lady boss Rose was very helpful and knowledgeable in sharing with me in car maintenance. Will go back to her again. Highly recommended 👍👍👍 - Alex Chan
 
review user
Facebook Reviewer
Strongly Recommended Workshop!  Posted on 22-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
FIRST TIME and never heard of this shop before. My car broke down( on sunday ) due to gear box issue and had to tow it to my usual workshop. SUDDENLY, i saw this workshop "DOCTOR GEARBOX" it looks professional by its name and made a call. A lady(rose) was very knowledgeable. By far, this is one of the best service car workshop I've been to. STRONGLY RECOMMENDED! Thank you to rose and team for your dedication!❤️ - Ewin Nabyll
 
review user
Google Reviewer
Workshop offer alternatives  Posted on 20-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
F20 having some gearbox issues. Wanted seek second opinion. Called them and was welcomed to proceed down for a free diagnosis. Lady boss and William were friendly and knowledgeable with no hard sell. They also provide alternatives such as self source parts. Recommend to go down for a free diagnosis if experiencing gearbox issues. Although reasonably priced, it was too much a cost for an old car. So still considering to proceed or not. - zealous lim
 
review user
Google Reviewer
Overall great experience!  Posted on 13-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Indeed doctors! Chance upon their name and decided to head over as we suspect issue in gearbox. They give professional advise and are very skillful to diagnose the problem. Was settled less than 8 hours. Also they provide free labour for engine oil replacement on every Sunday 😃 - Genconnect
 
review user
Google Reviewer
Professional & Value for Money!  Posted on 22-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I've been going to Doctor Gearbox for their great service and trusted advice. - Fazli Mansor
 
review user
Google Reviewer
Thanks Doc. Gearbox!  Posted on 15-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Boss Rose, so far, drive for 3 hours last night, never encounter lack of power or delay in acceleration. Kindly help to inform Ah Qiang after he had changed purge control valve and hose and intake manifold gasket. Shall monitor the car acceleration for the next one week. Hopefully, no issue arises. Many thanks to ur team help. 👍🏻 - Michael See
 
review user
Facebook Reviewer
First time visit & totally beyond expectation!  Posted on 06-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
First time was here and lady boss and all the stuff was very friendly and nice 👍🏻 was doing a normal serving package with them using 5w40 Engine oil fully synthetic Ichiro made in japan 🇯🇵 my car very smooth ! They even help me checks on my car for any wear and tear 👍🏻 Lady boss even take drink and give me and my friends drink thank you so much know you all great place to come ! 👍🏻 - Ai Shen (Ah Bing )
 
review user
Google Reviewer
Very happy! Thank you Doc. Gearbox!  Posted on 04-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Repaired gearbox recently. Very happy with the outcome. Staff are very professional. Just came for engine oil change. Bring your oil and filter and they change for you absolutely free. All welcomed, no need be existing customers. No gimmicks. - Louis Tan
 
lutmatin
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 25-Mar-2020
Efficient and knowledgeable workshop-Highly recommend !  Posted on 25-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Highly recommend ! Thumbs up !
Great honest and excellent service!
Great Mechanics
Excellent - your search for a trustworthy mechanic
Good service
Honest opinion and reliable follow up
Best in terms of service and expertise
Definitely Value for Money
Efficient and knowledgeable workshop
Good Fleet Management Solution
Good customer service and affordable
 
review user
Facebook Reviewer
Value for money workshop  Posted on 06-Mar-2020
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
was recommended by my mechanic, after one day was able to collect my vehicle and they have identified the issues and get the additional spare parts replaced. Value for money, thumbs up Hui! - Anita Vernon
 
review user
Facebook Reviewer
Problem resolved! 11 years old car with 150k mileage.  Posted on 11-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I searched from website and get to know them. Thumbs up! Overhaul my 11 years 150k km gearbox and solved my problems . Price? Very much reasonable. Most important, they solved my problem . Like brand new again. If you are second hand car owner, go there , won't regret. - Leong Wah Tat
 
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Merchant Logo Doctor Gearbox Autos Specialist
5 stars - based on 46 reviews

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