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   Consumer Reviews of Fresh Cars Pte Ltd
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OVERALL RATING
 
195 Reviewers
5 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
5/5 Outlet Experience
4.9/5
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195 Reviews

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review user
Mark Lim, Rented Toyota Vios, verified customer
Great experience  Posted on 26-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
It was a great experience renting car from Fresh Cars! Joseph was patient and knowledgeable in answering my queries. It was my first time renting a car, and I wasn't sure of the payment processes as well as the booking processes. Joseph guided me through it with clear instructions. Thus, it was a good experience renting from Fresh Cars. I will definitely come back to Fresh Cars if I would need to rent a car in the future! - Mark Lim, Rented Toyota Vios SJL75--S
 
review user
Goh Wei Jie, Rented Mini One JZ80E, verified customer
Will definitely rent again!  Posted on 26-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I arranged a viewing with Joseph on 18th March 2021, he was a pleasant fellow to deal with and was very straightforward with the prices. There were no hidden costs and being COE cars, they were in a better state than expected. After being briefed, I was able to test drive the car to choose which car suited my needs and there were no issues at all. Service was quick and the car was rented to me within minutes after testing. After driving the car I had for a few days, I got bored of the car and wanted to exchange it for another car. Joseph was very accommodating and the exchange was very smooth and settled on the spot after notifying him and heading over to their office. I really appreciate the friendliness and transparency from this company. Some car rental companies charge hidden fees and the customer only gets to know after they are about to make payment. Will definitely rent a car from them again! - Goh Wei Jie, Rented Mini One JZ80--E
 
review user
Zhi Hon, reviewed on Facebook
Best service car rental in town.  Posted on 26-Oct-2021
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
Best service car rental in town. Jiawei is very good sales I ever met, always been so helpful whenever I need assistance. - Zhi Hon
 
review user
Ke Yung, reviewed on Facebook
Professional, honest and promptly reply  Posted on 26-Oct-2021
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
I highly recommend to rent car from Xin Jie, she is very professional, honest and promptly reply to my msg. Will come and rent again next time. - Ke Yung
 
review user
Jian Hui, reviewed on Facebook
A place where renting car was so convenient, and also friendly service  Posted on 26-Oct-2021
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
A place where renting car was so convenient, and also friendly service. Very professional in dealing with customers Thanks Jia Wei! - Jian Hui
 
review user
Mei Zheng, reviewed on Facebook
Securing a vehicle at the best price offered within the market  Posted on 26-Oct-2021
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Overall Rating: 
  • Value for money5/5
  • Outlet Experience5/5
Very grateful for the help and assistance rendered by Mr Jiawei in securing a vehicle at the best price offered within the market in the current pandemic. Will come again! - Mei Zheng
 
review user
Chai Lin, reviewed on Facebook
A very great and pleasant service  Posted on 26-Oct-2021
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
A very great and pleasant service , handle by Xin Jie. Thanks alot for the help and assistance needed throughout the whole process. - Chai Lin
 
review user
Wei Ming, reviewed on Facebook
Very helpful courteous patient and professional  Posted on 26-Oct-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
Miss Xin Jie was very helpful courteous patient and professional during her explanation on car rental matters. Thanks! - Wei Ming
 
review user
Ang Wei Xiang, reviewed on Facebook
Totally a fuss free process  Posted on 25-Oct-2021
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
Service is good, agent is responsive and totally a fuss free process. Rental is reasonable too! Highly recommended - Ang Wei Xiang
 
review user
Mohammad Munir Bin Omar, reviewed on Facebook
Car and customer service was great!  Posted on 15-Oct-2021
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
Rented with Fresh Cars for one month under Xin Jie. Car and customer service was great! Would totally recommend - Mohammad Munir Bin Omar
 
review user
Tracy Pang, reviewed on Facebook
Very friendly and fast responding to my queries  Posted on 14-Oct-2021
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Highly recommended. Reasonable price and smooth pick up abs return procedure. The coordinator Xin Jie is very friendly and fast responding to my queries. - Tracy Pang
 
review user
Sherry Lee, reviewed on Facebook
Everything was a breeze!  Posted on 11-Oct-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
everything was a breeze! Rented a Mini Cooper for a week, car was in good condition, no weird smell and the interior was really clean. Andy was really friendly, attentive, responsive and professional in handling our queries! Highly recommended to try their rental service - Sherry Lee
 
Very friendly and at a very affordable price  Posted on 09-Oct-2021
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The staff (xin jie) is very friendly and at a very affordable price would definitely engage with her again 5 star for her service very professional done - Saba Erli Elsa
 
review user
Aliff Atikah, reviewed on Facebook
Excellent service  Posted on 08-Oct-2021
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
Excellent service by Mr Andy.. will recommend people to come here.. thank you for the service rendered.. - Aliff Atikah
 
review user
Mamat Fandi, reviewed on Facebook
Smooth procedure  Posted on 06-Oct-2021
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
Xin Jie assisted me on the car rental for last weekend & it was a smooth procedure from contacting her via WhatsApp, to the day itself on Friday to collect the car & returning the car back on Monday. Definitely coming back here for renting car in future! Thanks Xin Jie! - Mamat Fandi
 
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Merchant Logo Fresh Cars Pte Ltd
5 stars - based on 195 reviews

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