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   Consumer Reviews of Chen Jin Trading
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4.7
 
115 Consumer Reviews
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Technical Expertise
4.8 Customer Service
4.7
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Value for money
4.7 Outlet Experience
4.7

review user
Vik Nash.
Fantastic Experience, extremely satisfied  Posted on 16-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a great experience upgrading my rims at Chen Jin Trading. Staff, Elaine & Jacob patiently answered my numerous queries and most importantly, gave honest and cost saving technical advice for my used car. Both of them are very knowledgeable on the differing specs. Rear brakes had some issue prior to my appt. Jacob deduced the fault quickly and made the repairs swiftly before mounting the new rims. Cost overall was fair and decent compared to other places. Elaine was honest and upfront about promotions and average costs. Pleasant and accommodating staff. Great shop for 1st time used car owners. No hard selling and sincere in their approach. Great service overall and very satisfied with outcome. Happy with rims and tyre performance. Highly recommended! - Vik Nash
 

review user
Law Ang.
Excellent service and quality work! Will revisit  Posted on 06-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
Excellent customer service from Elaine and quality tyre job from her team has make me revisit them again. Their pricing might not be the cheapest but their quality work and friendly customer service has not disappoint me yet after so many years. Keep up the good work! - Law Ang
 

review user
Chia WK.
Fast and efficient  Posted on 17-Sep-2019
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Fast and efficient. Reasonable pricing. - Chia WK
 

review user
Randy Seet.
Awesome service  Posted on 13-Sep-2019
  • Customer Service5.0
  • Value for money5.0
Awesome service, very reasonable pricing. Randy Seet
 

review user
Richard Goh.
Extremely satisfied!!  Posted on 10-Sep-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
Professional, experience, reasonable price and friendly services. - Richard Goh
 

review user
Customer
Recommended to all drivers  Posted on 13-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Elaine is patient and friendly. Give a good recommendation based on my budgets & requirement. Thumb up! I will recommend to all drivers.
 

review user
Cheah PH.
Lousy service & attitude problem  Posted on 11-Aug-2019
  • Customer Service1.0
  • Outlet Experience1.0
Lousy service & attitude problem! Told to wait 30 mins for queue. When time is up, need to wait for another 30 mins until existing job are completed. May need to wait indefinitely just to change new tyre. If I can't wait, told to come another day! If you can't cope with the demand, then don't advertise in FB to get business! - Cheah PH
 

review user
Boon Guan Soh.
Recommend for tyre change!  Posted on 18-Jul-2019
  • Customer Service5.0
  • Value for money5.0
I have went there a few times to change the tyre, and recommended them to my friends. They offer the most competitive tyres I need... I normal went for kumho, but they bridge stone as their main... Friendly staffs as well... - Boon Guan Soh
 

review user
Bryan Ng.
Recommended  Posted on 13-Jul-2019
  • Customer Service5.0
  • Value for money5.0
Very good service and promotion rates. Will engage their service again. Thanks - Bryan Ng
 

review user
Gabriel Lim.
Installation was fast  Posted on 12-Jul-2019
  • Customer Service5.0
  • Outlet Experience5.0
Bought the oz ultraleggera earlier at Chen Jin. The installation was fast and service was good 👍 - Gabriel Lim
 

review user
Sham Herryk.
Highly Recommended!  Posted on 05-Jul-2019
  • Technical Expertise5.0
  • Customer Service5.0
Professional and reliable service. Thumbs up!- Sham Herryk
 

review user
Daniel ZlaDan Ty.
Balancing was not properly done  Posted on 16-Jun-2019
  • Technical Expertise1.0
  • Value for money1.0
I think they should retrain the staffs or check the machine on balancing. Changed new tires, Steering wheel started vibrating at 95km/h after one day. Stop at nearby tyre shop to check and they said the balancing was not properly done. The red dot on tyre was not align to the rim marking. Eventually the other tyre shop re balance for me and vibration stop. Of cos at extra cost. - Daniel ZlaDan Ty
 

review user
Boon Guan Soh.
Wonderful tyres and friendly staff  Posted on 27-May-2019
  • Technical Expertise5.0
  • Customer Service5.0
I have went there a few times to change the tyre, and recommended them to my friends. They offer the most competitive tyres I need... I normal went for kumho, but they bridge stone as their main... Friendly staffs as well... - Boon Guan Soh
 

review user
Beng Hwee.
Reasonable pricing  Posted on 18-May-2019
  • Customer Service5.0
  • Value for money5.0
Great customer service! Reasonable pricing. - Beng Hwee
 

review user
Hui Wen Mok.
Great customer service  Posted on 18-Apr-2019
  • Customer Service5.0
  • Outlet Experience5.0
Purchase 4 new tyres with free alignment. Great customer services Will go back again for purchasing tyres - Hui Wen Mok
 
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Merchant Logo Chen Jin Trading
5 stars - based on 115 reviews

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