Went to Chen Jin due to a flat battery which came with the car I bought second hand. I had no receipt or what so ever just a sticker on the part. The friendly staff checked their records with the plate number, then assessed the battery which was indeed faulty. No question, no argue they installed a new one which is even a better type (EFB) all under the warranty. After 20 minutes I was back on the road worries free.
Thumb up for a company with helpful/friendly staff which stands behind their product. Post Management Response

Went Chen Jin for tyre rotation, free 2 times that came with rim purchase.

Have the habit of checking car pre and post job, found a scratch on the paint job, deep scratch albeit small(cannot polish off), 5 months car old bought new, just did PPS.

Service recovery was non existent with blame pushing, story telling with irrelevant references, refunded the 2nd rotation of $20 and drove off.

Will not be returning, patronize at your own risk, very bad experience despite long time name.

After two and half years my Mazda 3 had a caution light to indicate istop function not working cause by main battery not holding voltage.
Agent quoted the Q85 batt cost at $320.
Went through this website to search for workshops selling battery with good reviews.Call them to get some quotes and Chen Jin had the best price with a one year warranty.
Adeline was very helpful to check on the stock and call the minute my Q85 batt arrived.
Staff knew exactly what to do to change the battery.Checking my caution light and connecting a spare batt before the change.Then checking the system again after the change to make sure everything is working fine.They took less than 10 minutes and the job was well done.
Most of the reviews on Chen Jin is about tyres and rims but I must say they do a good job on the car battery as well.
Will definitely return for future batt change and hope this batt will last just as long as the first one. Post Management Response

So far so good
enough the new rims + tyres, silent
good customer service and recommendation. Post Management Response

Downgraded my existing 17" Momocorse rims to second hand 16" Ssw rims and changed out my tyres to Kumho PS31 205/44/16.

Price wise not value in my opinion and sort of hard selling.

Definately get better value rims and tyres at other outlets. Just need to do more researches among the shops to compare price. Post Management Response

I would rate the following;
Customer Service: 4.5/5 (Need room for improvement for conflict management)
Quality of Product: 5/5 (Product well explained)
Efficiency: 4/5 (Can be faster during peak)
Price: 4.5/5 (Definitely not the cheapest, but not the most expensive)
Will definitely return to Chen Jin Trading.
Thanks. Post Management Response

I dropped by Chen Jin Trading and was served by a knowledgeable lady by the name of Andeline. I bought a set of Enkei rims which were installed on my car by a very experienced team. The service was excellent. Post Management Response

The sales staff was very accommodative in the sense, she put herself in her customer shoes. As most customer would trade off his old rim with a new rim. She recommends how to sell off the old rims, even we can keep the old rim and tyre in the shop for a while. Of course choice of rim and tyre is not limited and yet priced competitively. Post Management Response

Had a cracked rim and was frustrated on where should I go to have a honest, good and professional Tyre shop. It was my friend who intro me to Chen Jin Trading and decided to give it a try. No regrets. Was attend by a lady and she is friendly and humorous. She is also frank about what she sell. Example the pro and con of different brands of tires depend on our driving habits. Same can corner better, some can be comfort and quiet. All her tires are from agent set. Meaning from official distributor which comes with warranty cover for 3 yrs. Its also my 1st time which need me to fill in all my particular for the warranty cards. LOL. Didn't know 4 rubbers do provide warranty. Though not cheapest tyre as compared to other shops which may be imported set. But in return they provide unlimited wheels rotation and free nitrogen gas top up. Cost saving for long term. They have a full range of Rims. Happily choosing from the show room and catalog. They have the most newest and advance laser wheels alignment equipment. Impressed. No regrets after purchase. Had got myself 16 inch rims and Michellin tire XM2. Love the new rim and the Michellin tires I got. Quiet and smooth. Had my mileage increase about 80km more (per tank) at least as compared to my old 17 inch rim and Toyo tires.

1 Review Photo(s)

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Was searching for new rims before discovering it's not easy to find mine due to the offset. Went to a big & prominent tyre shop, before discovering they do not have what I want. Called up Chen Jin, and went down to their shop. The nice lady helped me made lots of calls to find my rims and as well as tyres, and finally found what I want. Excellent customer service, great experience, highly recommended! Post Management Response

Went to get new rims and tyres fitted. Flawless experience from product selection to price acquisition and all the way to fitting and paying. All within 30 minutes - absolutely seamless. Kudos to Chen Jin. Keep up the great job, guys. Really 2 thumbs up! Post Management Response

Came here to get Advan Rims for my car and was given a reasonable quote by the friendly and helpful staff. Also realigned my wheels and they did it very well. Will come back if need arises. Post Management Response

Came here to change tyres and got a set of Yokohamas on recommendation. Very good tyres and I like it! Staff are helpful and friendly, service is good and price is good. Will recommend! Post Management Response

Excellent service frm Adeline & Jacob. Post Management Response

Went down to change my Honda Fit rims & tyres today. The lady who attended to me (Adeline) was excellent. Though she speak a mixture of language, she was very helpful to explain to me the different rim model, weight & type of tyres suitable for my FIT. No hard selling, in fact let me take my time to think & decide. After paying, she even take time to remind me the next visit for wheel check, nitrogen air pump & also how to take care of my Enkei rim. Competitive price. Highly recommended shop! Post Management Response