Quick Lane Services Reviews & Comments

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Quick Lane Services

Consumer Reviews of Quick Lane Services

4.7

68 Consumer Reviews

Technical Expertise	4.8	Customer Service	4.9

Value for money	4.5	Outlet Experience	4.6

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Neo Wee Tiong, Owner of Honda Shuttle.

Provides excellent service

Posted on 27-Mar-2025

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Nasir provides excellent service when I sent my car for servicing at Quicklane Service Centre. - Neo Wee Tiong, Owner of Honda Shuttle

Marcus Leow/ Shermin Lee, Owner of Honda Shuttle.

Did not fail to impress me with his patience and services

Posted on 18-Mar-2025

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Even though there was a large number of customers and waiting times were long, Mr Lam did not fail to impress me with his patience and services to ensure me to have my car ready as promised. As such, the company / Mr. Lam has given me his credibility and ability. - Marcus Leow/ Shermin Lee, Owner of Honda Shuttle

Lee, Owner of Toyota.

Helpful and knowledgeable

Posted on 06-Mar-2025

Technical Expertise5.0
Customer Service5.0
Value for money3.0
Outlet Experience5.0

Had a pleasant experience with Aftersales Quicklane Service Centre. Mohamed Nasir was extremely helpful and knowledgeable. Thank you! - Lee, Owner of Toyota C-HR Hybrid

Tammy, Owner of Toyota Sienta.

Reassuring and approachable

Posted on 05-Mar-2025

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Quicklane Alexandra. Great location. Excellent service provided by Lam Jia Le. Reliable and sound information. Contactable. Reassuring and approachable. - Tammy, Owner of Toyota Sienta

Mike, Owner of Audi A7 Sportback.

Fast and responsive

Posted on 05-Mar-2025

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience4.0

This is 2nd time I visited Quick Lane for car scratches and dents. It's hard to maintain a good surface finishing for cars in this "1st World City! :-( My CS interface is Lam Jia Le. He was fast, responsive and went the extra mile to nego a reasonable price for me. The result was good, as it was the same quality as the 1st time! - Mike, Owner of Audi A7 Sportback

Lim, Owner of Kia Cerato.

Customer service representative was friendly

Posted on 05-Mar-2025

Technical Expertise4.0
Customer Service4.0
Value for money4.0
Outlet Experience4.0

The customer service representative was friendly. But, there are yellow stain on the surface of four tyres - Lim, Owner of Kia Cerato

Qingyi, Owner of.

Professional and friendly

Posted on 01-Mar-2025

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Lam Jia Le is professional and friendly, he has also provided an excellent service - Qingyi, Owner of Mercedes-Benz GLS-Class GLS400

Lih Jen, Owner of Ford Focus.

Experienced workshop

Posted on 22-Jan-2025

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Fast, efficient and experienced workshop - Lih Jen, Owner of Ford Focus

Alan Phay, Owner of Honda Fit.

Hassle free, friendly staff and really good service

Posted on 21-Jan-2025

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Hassle free, friendly staff and really good service - thank you to Lam Jia Le who helped schedule and check efficiently, much appreciated, and the location was quite central so it was easy to get to, staff were all very friendly as well. Will continue to use their services going forward. - Alan Phay, Owner of Honda Fit

Garina Tan, Owner of Mini Cooper.

Happy with the professionalism of his service

Posted on 14-Jan-2025

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

I send my car in for routine servicing at Quicklane Alexandra with CSA Lam Jia Le and it is always a hassle-free and good experience. Jia Le provides clear updates about what is needed and gives updates before the collection of my car. Happy with the professionalism of his service. - Garina Tan, Owner of Mini Cooper

Tan Chong Seng, Owner of Honda Vezel.

Done a good job

Posted on 07-Jan-2025

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Done a good job on the engine top gasket replacement. - Tan Chong Seng, Owner of Honda Vezel

Ng Wai Kiong, Owner of Ford Focus.

Outstanding advisor, knowledgeable, friendly and responsible

Posted on 31-Dec-2024

Technical Expertise5.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

Mr Lam Jia Le is outstanding advisor, knowledgeable, friendly and responsible. - Ng Wai Kiong, Owner of Ford Focus

Hor Chook Sau, Owner of Ford Focus.

Routine servicing was well carried out

Posted on 21-Dec-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

The routine servicing was well carried out - Hor Chook Sau, Owner of Ford Focus

Vincent HO, Owner of Ford Focus.

Good follow up and prompt advice

Posted on 11-Dec-2024

Technical Expertise5.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

Lam Jia Le is my trusted Customer Service Advisor and have been dealing with him for years. Good follow up and prompt advice on all maintenance and safety issues. No hard selling to do non essential job. Quick Lane may not be the cheapest workshop in town but they do a good job and provide genuine Ford service and parts. - Vincent HO, Owner of Ford Focus

Samuel Ang, Owner of Mazda 3 Mild Hybrid.

Servicing was efficien

Posted on 08-Nov-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Servicing was efficient! Lam was also kind enough to let me utilise the office space while waiting for the car to be ready. Thanks a lot! - Samuel Ang, Owner of Mazda 3 Mild Hybrid

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