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   Consumer Reviews of Quick Lane Services
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4.6
 
21 Consumer Reviews
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Technical Expertise
4.8 Customer Service
4.8
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Value for money
4.5 Outlet Experience
4.3

review user
NEO GIM LONG, Owner of Mitsubishi Eclipse, verified customer
Service adviser Mr Lam Jia Le is attentive, polite and great service  Posted on 29-Jan-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Service adviser Mr Lam Jia Le is attentive, polite and great service throughout. Congratulations to Quick Lane for having such service oriented staff. Will definitely share such great experience with friends and colleagues. This will also give me a reason to continue purchase cars from the company. Keep up the good work and hope to se him again in my next service. - NEO GIM LONG, Owner of Mitsubishi Eclipse SND19--J
 

review user
Kelvin Ong, Owner of Honda Odyssey, verified customer
Exceptional experience with Lam Jia Le  Posted on 29-Aug-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had an exceptional experience with Lam Jia Le from Quick Lane service. His expertise and professionalism were evident from start to finish. He accurately diagnosed the issue with my vehicle, provided clear explanations of the necessary repairs, and even offered cost-effective solutions. Throughout the process, he kept me updated on the progress and completion time. His excellent communication skills and friendly demeanor made the entire experience hassle-free. I felt like my car was in capable hands, and the results showed it. I'm extremely satisfied with the service provided by Lam Jia Le and would highly recommend his service to others! - Kelvin Ong, Owner of Honda Odyssey SGW85--S
 

review user
Grahame Low Choy, Owner of Ford Focus, verified customer
Satisfied customer  Posted on 28-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Regent Motors (Lam) Quick Lane Service always courtesy, no problem is a issue. Easy to converse with. Doesn't promise anything that won't be able to carry out. - Grahame Low Choy, Owner of Ford Focus SLQ93--B
 

review user
Ngiam Kim Fong, Owner of Honda Fit, verified customer
Service is great  Posted on 27-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Lam service is great , detailed n timely. Very smooth - Ngiam Kim Fong, Owner of Honda Fit SKP55--B
 

review user
Bernard, Owner of Mazda CX3, verified customer
Very professional and will go extra mile  Posted on 12-Dec-2023
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money3.0
  • Outlet Experience3.0
Service advisor Jia Le is very professional and will go extra mile to assist customer especially when the customer’s car having technical issue. - Bernard, Owner of Mazda CX-3 SJU71--U
 

review user
Mdm Deng, Owner of Honda Shuttle, verified customer
Good service  Posted on 17-Oct-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
good service by CSA lam jia le. recommend!!!!!!!!!!!!!!!!!!! - Mdm Deng, Owner of Honda Shuttle SMR36--A
 

review user
Joanne Chew, Owner of Honda Vezel, verified customer
Very happy and grateful  Posted on 12-Oct-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Very happy and grateful for the support and help from your staff Lam, he really helpful and attended to my whatever car issued which I recently faced, thank you so much Lam! - Joanne Chew, Owner of Honda Vezel SLP33--A
 

review user
Alex Chee, Owner of Honda Vezel, verified customer
Professional, courteous & efficient  Posted on 06-Sep-2023
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
The service supervisor, Mr Nasir, was professional, courteous & efficient. He explained the nature of the servicing thoroughly & clearly. The check-in counter clerk was also efficient & courteous. - Alex Chee, Owner of Honda Vezel SKX66--L
 

review user
Mrs Kwok, Owner of Honda Shuttle, verified customer
Satisfactory technical expertise  Posted on 02-Sep-2023
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
good customer service Comfortable waiting area with ample seating space Satisfactory technical expertise - Mrs Kwok, Owner of Honda Shuttle SJU13--E
 

review user
Sim Hong, Owner of Ford Kuga, verified customer
Very friendly, responsive and provide excellent customer service  Posted on 19-Aug-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
First servicing with Quick Lane since switching from Vantage, everything was good and no complains. Service Agent Lam Jie Le as always is very friendly, responsive and provide excellent customer service. My go to person whenever i send my car for servicing. - Sim Hong, Owner of Ford Kuga SLX58--A
 

review user
GOH Sew Khee, Owner of Honda Vezel, verified customer
Good service and timely completion  Posted on 18-Aug-2023
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Good service and timely completion of the work. - GOH Sew Khee, Owner of Honda Vezel SGY19--G
 

review user
whether it’s booking servicing online or leaving the car earlier before stipulated booking time Jeremy, Owner of Ford Focus, verified customer
Easy and convenient  Posted on 18-Aug-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Easy and convenient - whether it’s booking servicing online or leaving the car earlier before stipulated booking time - Jeremy, Owner of Ford Focus SLV26--A
 

review user
Jennifer, Owner of Honda Vezel, verified customer
Attentive and provided professional  Posted on 17-Jul-2023
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
The staff at Quick lane service were very helpful and helped direct me to the right counter as well as registration for car servicing. Mr Lam Jia Le, my service provider was also very attentive and provided professional recommendations for the type of maintenance the vehicle needed at that juncture. Excellent service. - Jennifer, Owner of Honda Vezel SLA53--U
 

review user
Ms Tan, Owner of Suzuki Swift, verified customer
Service advisor-Yan Kai is superb  Posted on 05-Oct-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Service advisor-Yan Kai is superb. Keeps providing updates on my car being service. Been to some Authorized Dealers and don’t even give updates. Just sms to collect car. - Ms Tan, Owner of Suzuki Swift SMD98--B
 

review user
Hong Kai San, reviewed on Facebook
Highly recommended  Posted on 20-Nov-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
I send my ROLLS ROYCE GHOST for 100000,km service on 11/11/2020. This is the first time I send my car for SERVICING other THAN ROLLS ROYCE AGENT. I want to try Quick LANE is recommended by one of my good friend who send his MB for service and is highly recommended it. ANTHONY from Quick LANE give me a very professional recommendation and keep me inform the PROGRESS of work. After I collected my car I really happy because with much less price than the agent and the car run very smoothly, quietly after jobs done. I highly recommend their service and job done. will recommend my friends and give my future car jobs to them . - Hong Kai San
 
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Merchant Logo Quick Lane Services
5 stars - based on 21 reviews

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