of
reset
Home » Motor Directory » Quick Lane Services
Resources


spacer
spacer
   Consumer Reviews of Quick Lane Services
spacer
4.6
 
30 Consumer Reviews
spacer
Technical Expertise
4.8 Customer Service
4.8
spacer
Value for money
4.4 Outlet Experience
4.3
review user
NEO GIM LONG, Owner of Mitsubishi Eclipse, verified customer
Service adviser Mr Lam Jia Le is attentive, polite and great service  Posted on 29-Jan-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Service adviser Mr Lam Jia Le is attentive, polite and great service throughout. Congratulations to Quick Lane for having such service oriented staff. Will definitely share such great experience with friends and colleagues. This will also give me a reason to continue purchase cars from the company. Keep up the good work and hope to se him again in my next service. - NEO GIM LONG, Owner of Mitsubishi Eclipse SND19--J
 
review user
Kelvin Ong, Owner of Honda Odyssey, verified customer
Exceptional experience with Lam Jia Le  Posted on 29-Aug-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had an exceptional experience with Lam Jia Le from Quick Lane service. His expertise and professionalism were evident from start to finish. He accurately diagnosed the issue with my vehicle, provided clear explanations of the necessary repairs, and even offered cost-effective solutions. Throughout the process, he kept me updated on the progress and completion time. His excellent communication skills and friendly demeanor made the entire experience hassle-free. I felt like my car was in capable hands, and the results showed it. I'm extremely satisfied with the service provided by Lam Jia Le and would highly recommend his service to others! - Kelvin Ong, Owner of Honda Odyssey SGW85--S
 
review user
Bernard, Owner of Mazda CX3, verified customer
Jiale is a very professional  Posted on 22-Aug-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money3.0
  • Outlet Experience4.0
Jiale is a very professional service adviser. Is nice to be served by him and I can feel assure that my car is well taken care of. - Bernard, Owner of Mazda CX-3 SJU71--U
 
review user
the customer service advisor, aftersales from quick lane service center Alexandra branch has always been attentive and responsive to clients., verified customer
Attentive and responsive  Posted on 08-Aug-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Lam jia Le - the customer service advisor, aftersales from quick lane service center - Alexandra branch - has always been attentive and responsive to clients. My recent visit was the third visit. Discussions on issues and quotations are transparent as well. - Teh WK, Owner of Lexus RX200t SCX32--U
 
review user
Helmy, Owner of Lexus ES250, verified customer
Customer service experience was very good  Posted on 17-Jul-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Easy to set appointment through online booking. Fast service and excellent quality. My general service was completed within 2 hours. The customer service experience was very good. Good follow up on my queries. - Helmy, Owner of Lexus ES250 SGV23--X
 
review user
Jean Wee/Lim Tien Hock, Owner of Toyota CHR, verified customer
Everything was smooth and fast  Posted on 04-Jul-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Everything was smooth and fast. The process was easy and I could get back my car in half a day. The service personnel Lam Jia Le was professional and not pushy. - Jean Wee/Lim Tien Hock, Owner of Toyota C-HR SNM30--E
 
review user
Vincent HO, Owner of Ford Focus, verified customer
Professional and friendly Customer Service Advisor  Posted on 10-Jun-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Lam Jia Le is a professional and friendly Customer Service Advisor that I have been using for my car services for some time now. He is through on the routine checks plus provides timely trusty recommendations. Happy with each service experiences. - Vincent HO, Owner of Ford Focus SLB56--T
 
review user
Seng K W, Owner of Ford Focus, verified customer
A pleasant experience  Posted on 20-May-2024
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
A pleasant experience when sending my car for servicing at Quick Lane. Especially the Customer Service Officer, Lam Jie Le, who has provided excellent services throughout the servicing. - Seng K W, Owner of Ford Focus SGH72--L
 
review user
Joanne Chew, Owner of Honda Vezel, verified customer
Highly recommended  Posted on 20-May-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Lam is very good, friendly and professional, always attend to my inquiries and give good advices! Highly recommended - Joanne Chew, Owner of Honda Vezel SLP33--A
 
review user
C.K. Tham, Owner of Ford Focus Wagon, verified customer
Ready within 3 hours  Posted on 06-Apr-2024
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money3.0
  • Outlet Experience4.0
Mr. Lam Jia Le is my preferred CSA at Regent Motors/Quick Lane Services as he's very attentive, cheerful and always wear a smile on his face. You can sense that this guy love what he does. My car was sent in for regular maintenance and was ready within 3 hours. - C.K. Tham, Owner of Ford Focus Wagon SFY55--H
 
review user
Alex Chee, Owner of Honda Vezel, verified customer
Service is fast  Posted on 16-Mar-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money3.0
  • Outlet Experience5.0
Service is fast. Service personnel is knowledgeable & efficient. Work/repair is most satifactory. - Alex Chee, Owner of Honda Vezel SKX66--L
 
review user
Grahame Low Choy, Owner of Ford Focus, verified customer
Satisfied customer  Posted on 28-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Regent Motors (Lam) Quick Lane Service always courtesy, no problem is a issue. Easy to converse with. Doesn't promise anything that won't be able to carry out. - Grahame Low Choy, Owner of Ford Focus SLQ93--B
 
review user
Ngiam Kim Fong, Owner of Honda Fit, verified customer
Service is great  Posted on 27-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Lam service is great , detailed n timely. Very smooth - Ngiam Kim Fong, Owner of Honda Fit SKP55--B
 
review user
Bernard, Owner of Mazda CX3, verified customer
Very professional and will go extra mile  Posted on 12-Dec-2023
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money3.0
  • Outlet Experience3.0
Service advisor Jia Le is very professional and will go extra mile to assist customer especially when the customer’s car having technical issue. - Bernard, Owner of Mazda CX-3 SJU71--U
 
review user
Mdm Deng, Owner of Honda Shuttle, verified customer
Good service  Posted on 17-Oct-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
good service by CSA lam jia le. recommend!!!!!!!!!!!!!!!!!!! - Mdm Deng, Owner of Honda Shuttle SMR36--A
 
  •   Sort By
  • « Back ( 1 2 ) Next »
  •  results/page
Merchant Logo Quick Lane Services
5 stars - based on 30 reviews

Recommended for you

1-6 of 11