Quick Lane Services Reviews & Comments

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Quick Lane Services

Consumer Reviews of Quick Lane Services

4.7

50 Consumer Reviews

Technical Expertise	4.8	Customer Service	4.9

Value for money	4.5	Outlet Experience	4.6

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Wan Maimunah Binte Abdul Aziz, Owner of Toyota Wish, verified customer

Fantastic experience

Posted on 12-Dec-2024

Technical Expertise5.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

Just had another fantastic experience at QuickLane Singapore! They replaced my alternator with a 1-year or 20,000km warranty whichever earlier and gave my car a thorough check-up. Huge shoutout to Mr. Nasir for ensuring my car was washed and vacuumed afterward! Plus, the workshop offers a convenient after-hours key drop-off located within their self-sufficient car park. This feature makes it a safe and secure option for everyone, especially for ladies. Highly recommend! #CarService #QuickLane #CustomerCare - Wan Maimunah Binte Abdul Aziz, Owner of Toyota Wish SKB61--T

Jon Sim, Owner of Honda Vezel, verified customer

Greatly appreciate his service

Posted on 11-Dec-2024

Technical Expertise5.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

Been servicing my Honda Vezel for a number of years, went through a couple of Customer Representatives. Likely to highlight Nasir in particular as past 2-3 years I have been attended by him. Very friendly, patient and always never fail to check in post the servicing. He has my trust and faith as he is prompt in responses, and will explain in detail what has been done and what is suggested future actions to take note of. Greatly appreciate his service and great attitude. - Jon Sim, Owner of Honda Vezel SKZ25--G

NEO GIM LONG, Owner of Mitsubishi Eclipse, verified customer

Service adviser Mr Lam Jia Le is attentive, polite and great service

Posted on 29-Jan-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience4.0

Service adviser Mr Lam Jia Le is attentive, polite and great service throughout. Congratulations to Quick Lane for having such service oriented staff. Will definitely share such great experience with friends and colleagues. This will also give me a reason to continue purchase cars from the company. Keep up the good work and hope to se him again in my next service. - NEO GIM LONG, Owner of Mitsubishi Eclipse SND19--J

Kelvin Ong, Owner of Honda Odyssey, verified customer

Exceptional experience with Lam Jia Le

Posted on 29-Aug-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

I had an exceptional experience with Lam Jia Le from Quick Lane service. His expertise and professionalism were evident from start to finish. He accurately diagnosed the issue with my vehicle, provided clear explanations of the necessary repairs, and even offered cost-effective solutions. Throughout the process, he kept me updated on the progress and completion time. His excellent communication skills and friendly demeanor made the entire experience hassle-free. I felt like my car was in capable hands, and the results showed it. I'm extremely satisfied with the service provided by Lam Jia Le and would highly recommend his service to others! - Kelvin Ong, Owner of Honda Odyssey SGW85--S

Lih Jen, Owner of Ford Focus, verified customer

Experienced workshop

Posted on 22-Jan-2025

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Fast, efficient and experienced workshop - Lih Jen, Owner of Ford Focus SLF41--S

Alan Phay, Owner of Honda Fit, verified customer

Hassle free, friendly staff and really good service

Posted on 21-Jan-2025

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Hassle free, friendly staff and really good service - thank you to Lam Jia Le who helped schedule and check efficiently, much appreciated, and the location was quite central so it was easy to get to, staff were all very friendly as well. Will continue to use their services going forward. - Alan Phay, Owner of Honda Fit SNR65--P

Garina Tan, Owner of Mini Cooper, verified customer

Happy with the professionalism of his service

Posted on 14-Jan-2025

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

I send my car in for routine servicing at Quicklane Alexandra with CSA Lam Jia Le and it is always a hassle-free and good experience. Jia Le provides clear updates about what is needed and gives updates before the collection of my car. Happy with the professionalism of his service. - Garina Tan, Owner of Mini Cooper SND45--T

Tan Chong Seng, Owner of Honda Vezel, verified customer

Done a good job

Posted on 07-Jan-2025

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Done a good job on the engine top gasket replacement. - Tan Chong Seng, Owner of Honda Vezel SLD66--H

Ng Wai Kiong, Owner of Ford Focus, verified customer

Outstanding advisor, knowledgeable, friendly and responsible

Posted on 31-Dec-2024

Technical Expertise5.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

Mr Lam Jia Le is outstanding advisor, knowledgeable, friendly and responsible. - Ng Wai Kiong, Owner of Ford Focus SFX71--E

Hor Chook Sau, Owner of Ford Focus, verified customer

Routine servicing was well carried out

Posted on 21-Dec-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

The routine servicing was well carried out - Hor Chook Sau, Owner of Ford Focus SLU96--J

Vincent HO, Owner of Ford Focus, verified customer

Good follow up and prompt advice

Posted on 11-Dec-2024

Technical Expertise5.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

Lam Jia Le is my trusted Customer Service Advisor and have been dealing with him for years. Good follow up and prompt advice on all maintenance and safety issues. No hard selling to do non essential job. Quick Lane may not be the cheapest workshop in town but they do a good job and provide genuine Ford service and parts. - Vincent HO, Owner of Ford Focus SLB56--T

Samuel Ang, Owner of Mazda 3 Mild Hybrid, verified customer

Servicing was efficien

Posted on 08-Nov-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Servicing was efficient! Lam was also kind enough to let me utilise the office space while waiting for the car to be ready. Thanks a lot! - Samuel Ang, Owner of Mazda 3 Mild Hybrid SNQ62--G

Choon Guan Tan, Owner of Nissan Note, verified customer

Great service

Posted on 08-Nov-2024

Technical Expertise5.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

Great service and their reply is promot. - Choon Guan Tan, Owner of Nissan Note SMS51--G

Luo, Owner of MercedesBenz GLE450, verified customer

Will continue support in future

Posted on 01-Nov-2024

Technical Expertise4.0
Customer Service5.0
Value for money4.0
Outlet Experience4.0

Service providers is quite, hope u can keeping in future . We will continue support in future - Luo, Owner of Mercedes-Benz GLE450 SNM47--C

Fenny Santoso, Owner of Toyota CHR Hybrid, verified customer

Thank you Mr Lam

Posted on 17-Oct-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Thank you Mr Lam Jia Le for accepting my car in an urgent need and completed all services in half day! - Fenny Santoso, Owner of Toyota C-HR Hybrid SLX56--K

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