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   Consumer Reviews of Quick Lane Services
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4.7
 
72 Consumer Reviews
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Technical Expertise
4.8 Customer Service
4.9
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Value for money
4.5 Outlet Experience
4.6

review user
Hor Chook Sau, Owner of Ford Focus.
Routine servicing was well carried out  Posted on 21-Dec-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The routine servicing was well carried out - Hor Chook Sau, Owner of Ford Focus
 

review user
Vincent HO, Owner of Ford Focus.
Good follow up and prompt advice  Posted on 11-Dec-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Lam Jia Le is my trusted Customer Service Advisor and have been dealing with him for years. Good follow up and prompt advice on all maintenance and safety issues. No hard selling to do non essential job. Quick Lane may not be the cheapest workshop in town but they do a good job and provide genuine Ford service and parts. - Vincent HO, Owner of Ford Focus
 

review user
Samuel Ang, Owner of Mazda 3 Mild Hybrid.
Servicing was efficien  Posted on 08-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Servicing was efficient! Lam was also kind enough to let me utilise the office space while waiting for the car to be ready. Thanks a lot! - Samuel Ang, Owner of Mazda 3 Mild Hybrid
 

review user
Choon Guan Tan, Owner of Nissan Note.
Great service  Posted on 08-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Great service and their reply is promot. - Choon Guan Tan, Owner of Nissan Note
 

review user
Luo, Owner of.
Will continue support in future  Posted on 01-Nov-2024
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Service providers is quite, hope u can keeping in future . We will continue support in future - Luo, Owner of Mercedes-Benz GLE450
 

review user
Fenny Santoso, Owner of Toyota.
Thank you Mr Lam  Posted on 17-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thank you Mr Lam Jia Le for accepting my car in an urgent need and completed all services in half day! - Fenny Santoso, Owner of Toyota C-HR Hybrid
 

review user
Muhammad Fauzi Bin Wahid, Owner of Honda Shuttle.
Excellent product knowledge and expertise  Posted on 15-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Excellent product knowledge and expertise shown for car servicing. Forthcoming and truthful plus good recommendation on ad-hoc items. Always very clear with the explanation and knowledgeable on most of the products offered! Definitely coming back for car servicing and package offered is highly recommendable as well as affordable! - Muhammad Fauzi Bin Wahid, Owner of Honda Shuttle
 

review user
Gabriel, Owner of Mazda 6.
Very friendly  Posted on 10-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very friendly and comfortable. Highly recommended - Gabriel, Owner of Mazda 6
 

review user
Garina Tan, Owner of Mini Cooper.
Very helpful, prompt and honest guy  Posted on 05-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I service my car at Quicklane Service Centre at the Alexandra branch with Lam Jia Le. Very helpful, prompt and honest guy. Been servicing my car here for more than 2 years and happy so far. Recently had an issue and it was done in 2 days. - Garina Tan, Owner of Mini Cooper
 

review user
Manfred Lim, Owner of BMW435i.
Responsive and quick  Posted on 05-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
CSA Lam is great! Responsive and quick😄 - Manfred Lim, Owner of BMW435i
 

review user
Javier Ng, Owner of Mazda 3.
Patient, responsive and detailed when explaining  Posted on 02-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was attended to by Nasir from the Alexandra Road Quick Lane Service Center. He was patient, responsive and detailed when explaining about the condition of my car. Will highly recommend him! - Javier Ng, Owner of Mazda 3
 

review user
Wang Haitao, Owner of Mercedes Benz GLS400.
Provided an excellent service  Posted on 22-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Lam Jia Le has provided an excellent service - Wang Haitao, Owner of Mercedes Benz GLS400
 

review user
Ang Swee Guat, Owner of Honda Vezel.
Consistently good, being patient and helpful  Posted on 17-Sep-2024
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
I have been served by customer service advisor Lam Jia Le for the past few visits. The service that I receive from him has been consistently good, being patient and helpful with my queries. - Ang Swee Guat, Owner of Honda Vezel
 

review user
Bernard, Owner of Mazda.
Jiale is a very professional  Posted on 22-Aug-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money3.0
  • Outlet Experience4.0
Jiale is a very professional service adviser. Is nice to be served by him and I can feel assure that my car is well taken care of. - Bernard, Owner of Mazda CX-3
 

review user
Teh WK, Owner of Lexus RX200t.
Attentive and responsive  Posted on 08-Aug-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Lam jia Le - the customer service advisor, aftersales from quick lane service center - Alexandra branch - has always been attentive and responsive to clients. My recent visit was the third visit. Discussions on issues and quotations are transparent as well. - Teh WK, Owner of Lexus RX200t
 
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Merchant Logo Quick Lane Services
5 stars - based on 72 reviews

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