Quick Lane Services Reviews & Comments

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Quick Lane Services

Consumer Reviews of Quick Lane Services

4.7

72 Consumer Reviews

Technical Expertise	4.8	Customer Service	4.9

Value for money	4.5	Outlet Experience	4.6

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Hor Chook Sau, Owner of Ford Focus.

Routine servicing was well carried out

Posted on 21-Dec-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

The routine servicing was well carried out - Hor Chook Sau, Owner of Ford Focus

Vincent HO, Owner of Ford Focus.

Good follow up and prompt advice

Posted on 11-Dec-2024

Technical Expertise5.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

Lam Jia Le is my trusted Customer Service Advisor and have been dealing with him for years. Good follow up and prompt advice on all maintenance and safety issues. No hard selling to do non essential job. Quick Lane may not be the cheapest workshop in town but they do a good job and provide genuine Ford service and parts. - Vincent HO, Owner of Ford Focus

Samuel Ang, Owner of Mazda 3 Mild Hybrid.

Servicing was efficien

Posted on 08-Nov-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Servicing was efficient! Lam was also kind enough to let me utilise the office space while waiting for the car to be ready. Thanks a lot! - Samuel Ang, Owner of Mazda 3 Mild Hybrid

Choon Guan Tan, Owner of Nissan Note.

Great service

Posted on 08-Nov-2024

Technical Expertise5.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

Great service and their reply is promot. - Choon Guan Tan, Owner of Nissan Note

Luo, Owner of.

Will continue support in future

Posted on 01-Nov-2024

Technical Expertise4.0
Customer Service5.0
Value for money4.0
Outlet Experience4.0

Service providers is quite, hope u can keeping in future . We will continue support in future - Luo, Owner of Mercedes-Benz GLE450

Fenny Santoso, Owner of Toyota.

Thank you Mr Lam

Posted on 17-Oct-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Thank you Mr Lam Jia Le for accepting my car in an urgent need and completed all services in half day! - Fenny Santoso, Owner of Toyota C-HR Hybrid

Muhammad Fauzi Bin Wahid, Owner of Honda Shuttle.

Excellent product knowledge and expertise

Posted on 15-Oct-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Excellent product knowledge and expertise shown for car servicing. Forthcoming and truthful plus good recommendation on ad-hoc items. Always very clear with the explanation and knowledgeable on most of the products offered! Definitely coming back for car servicing and package offered is highly recommendable as well as affordable! - Muhammad Fauzi Bin Wahid, Owner of Honda Shuttle

Gabriel, Owner of Mazda 6.

Very friendly

Posted on 10-Oct-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Very friendly and comfortable. Highly recommended - Gabriel, Owner of Mazda 6

Garina Tan, Owner of Mini Cooper.

Very helpful, prompt and honest guy

Posted on 05-Oct-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

I service my car at Quicklane Service Centre at the Alexandra branch with Lam Jia Le. Very helpful, prompt and honest guy. Been servicing my car here for more than 2 years and happy so far. Recently had an issue and it was done in 2 days. - Garina Tan, Owner of Mini Cooper

Manfred Lim, Owner of BMW435i.

Responsive and quick

Posted on 05-Oct-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

CSA Lam is great! Responsive and quick😄 - Manfred Lim, Owner of BMW435i

Javier Ng, Owner of Mazda 3.

Patient, responsive and detailed when explaining

Posted on 02-Oct-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

I was attended to by Nasir from the Alexandra Road Quick Lane Service Center. He was patient, responsive and detailed when explaining about the condition of my car. Will highly recommend him! - Javier Ng, Owner of Mazda 3

Wang Haitao, Owner of Mercedes Benz GLS400.

Provided an excellent service

Posted on 22-Sep-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Lam Jia Le has provided an excellent service - Wang Haitao, Owner of Mercedes Benz GLS400

Ang Swee Guat, Owner of Honda Vezel.

Consistently good, being patient and helpful

Posted on 17-Sep-2024

Technical Expertise4.0
Customer Service4.0
Value for money4.0
Outlet Experience4.0

I have been served by customer service advisor Lam Jia Le for the past few visits. The service that I receive from him has been consistently good, being patient and helpful with my queries. - Ang Swee Guat, Owner of Honda Vezel

Bernard, Owner of Mazda.

Jiale is a very professional

Posted on 22-Aug-2024

Technical Expertise5.0
Customer Service5.0
Value for money3.0
Outlet Experience4.0

Jiale is a very professional service adviser. Is nice to be served by him and I can feel assure that my car is well taken care of. - Bernard, Owner of Mazda CX-3

Teh WK, Owner of Lexus RX200t.

Attentive and responsive

Posted on 08-Aug-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience4.0

Lam jia Le - the customer service advisor, aftersales from quick lane service center - Alexandra branch - has always been attentive and responsive to clients. My recent visit was the third visit. Discussions on issues and quotations are transparent as well. - Teh WK, Owner of Lexus RX200t

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