Quick Lane Services Reviews & Comments

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Quick Lane Services

Consumer Reviews of Quick Lane Services

4.7

68 Consumer Reviews

Technical Expertise	4.8	Customer Service	4.9

Value for money	4.5	Outlet Experience	4.6

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Seng K W, Owner of Ford Focus.

A pleasant experience

Posted on 20-May-2024

Technical Expertise4.0
Customer Service5.0
Value for money4.0
Outlet Experience4.0

A pleasant experience when sending my car for servicing at Quick Lane. Especially the Customer Service Officer, Lam Jie Le, who has provided excellent services throughout the servicing. - Seng K W, Owner of Ford Focus

Joanne Chew, Owner of Honda Vezel.

Highly recommended

Posted on 20-May-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience4.0

Lam is very good, friendly and professional, always attend to my inquiries and give good advices! Highly recommended - Joanne Chew, Owner of Honda Vezel

C.K. Tham, Owner of Ford Focus Wagon.

Ready within 3 hours

Posted on 06-Apr-2024

Technical Expertise4.0
Customer Service5.0
Value for money3.0
Outlet Experience4.0

Mr. Lam Jia Le is my preferred CSA at Regent Motors/Quick Lane Services as he's very attentive, cheerful and always wear a smile on his face. You can sense that this guy love what he does. My car was sent in for regular maintenance and was ready within 3 hours. - C.K. Tham, Owner of Ford Focus Wagon

Alex Chee, Owner of Honda Vezel.

Service is fast

Posted on 16-Mar-2024

Technical Expertise5.0
Customer Service5.0
Value for money3.0
Outlet Experience5.0

Service is fast. Service personnel is knowledgeable & efficient. Work/repair is most satifactory. - Alex Chee, Owner of Honda Vezel

Grahame Low Choy, Owner of Ford Focus.

Satisfied customer

Posted on 28-Dec-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Regent Motors (Lam) Quick Lane Service always courtesy, no problem is a issue. Easy to converse with. Doesn't promise anything that won't be able to carry out. - Grahame Low Choy, Owner of Ford Focus

Ngiam Kim Fong, Owner of Honda Fit.

Service is great

Posted on 27-Dec-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Lam service is great , detailed n timely. Very smooth - Ngiam Kim Fong, Owner of Honda Fit

Bernard, Owner of Mazda.

Very professional and will go extra mile

Posted on 12-Dec-2023

Technical Expertise4.0
Customer Service5.0
Value for money3.0
Outlet Experience3.0

Service advisor Jia Le is very professional and will go extra mile to assist customer especially when the customer’s car having technical issue. - Bernard, Owner of Mazda CX-3

Mdm Deng, Owner of Honda Shuttle.

Good service

Posted on 17-Oct-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

good service by CSA lam jia le. recommend!!!!!!!!!!!!!!!!!!! - Mdm Deng, Owner of Honda Shuttle

Joanne Chew, Owner of Honda Vezel.

Very happy and grateful

Posted on 12-Oct-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience4.0

Very happy and grateful for the support and help from your staff Lam, he really helpful and attended to my whatever car issued which I recently faced, thank you so much Lam! - Joanne Chew, Owner of Honda Vezel

Alex Chee, Owner of Honda Vezel.

Professional, courteous & efficient

Posted on 06-Sep-2023

Technical Expertise4.0
Customer Service5.0
Value for money4.0
Outlet Experience4.0

The service supervisor, Mr Nasir, was professional, courteous & efficient. He explained the nature of the servicing thoroughly & clearly. The check-in counter clerk was also efficient & courteous. - Alex Chee, Owner of Honda Vezel

Mrs Kwok, Owner of Honda Shuttle.

Satisfactory technical expertise

Posted on 02-Sep-2023

Technical Expertise4.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

good customer service Comfortable waiting area with ample seating space Satisfactory technical expertise - Mrs Kwok, Owner of Honda Shuttle

Sim Hong, Owner of Ford Kuga.

Very friendly, responsive and provide excellent customer service

Posted on 19-Aug-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

First servicing with Quick Lane since switching from Vantage, everything was good and no complains. Service Agent Lam Jie Le as always is very friendly, responsive and provide excellent customer service. My go to person whenever i send my car for servicing. - Sim Hong, Owner of Ford Kuga

GOH Sew Khee, Owner of Honda Vezel.

Good service and timely completion

Posted on 18-Aug-2023

Technical Expertise4.0
Customer Service4.0
Value for money4.0
Outlet Experience4.0

Good service and timely completion of the work. - GOH Sew Khee, Owner of Honda Vezel

Jeremy, Owner of Ford Focus.

Easy and convenient

Posted on 18-Aug-2023

Technical Expertise5.0
Customer Service5.0
Value for money4.0
Outlet Experience4.0

Easy and convenient - whether it’s booking servicing online or leaving the car earlier before stipulated booking time - Jeremy, Owner of Ford Focus

Jennifer, Owner of Honda Vezel.

Attentive and provided professional

Posted on 17-Jul-2023

Technical Expertise4.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

The staff at Quick lane service were very helpful and helped direct me to the right counter as well as registration for car servicing. Mr Lam Jia Le, my service provider was also very attentive and provided professional recommendations for the type of maintenance the vehicle needed at that juncture. Excellent service. - Jennifer, Owner of Honda Vezel

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