Quick Lane Services Reviews & Comments

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Quick Lane Services

Consumer Reviews of Quick Lane Services

4.7

72 Consumer Reviews

Technical Expertise	4.8	Customer Service	4.9

Value for money	4.5	Outlet Experience	4.6

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Helmy, Owner of Lexus ES250.

Customer service experience was very good

Posted on 17-Jul-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Easy to set appointment through online booking. Fast service and excellent quality. My general service was completed within 2 hours. The customer service experience was very good. Good follow up on my queries. - Helmy, Owner of Lexus ES250

Jean Wee/Lim Tien Hock, Owner of Toyota.

Everything was smooth and fast

Posted on 04-Jul-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Everything was smooth and fast. The process was easy and I could get back my car in half a day. The service personnel Lam Jia Le was professional and not pushy. - Jean Wee/Lim Tien Hock, Owner of Toyota C-HR

Vincent HO, Owner of Ford Focus.

Professional and friendly Customer Service Advisor

Posted on 10-Jun-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Lam Jia Le is a professional and friendly Customer Service Advisor that I have been using for my car services for some time now. He is through on the routine checks plus provides timely trusty recommendations. Happy with each service experiences. - Vincent HO, Owner of Ford Focus

Seng K W, Owner of Ford Focus.

A pleasant experience

Posted on 20-May-2024

Technical Expertise4.0
Customer Service5.0
Value for money4.0
Outlet Experience4.0

A pleasant experience when sending my car for servicing at Quick Lane. Especially the Customer Service Officer, Lam Jie Le, who has provided excellent services throughout the servicing. - Seng K W, Owner of Ford Focus

Joanne Chew, Owner of Honda Vezel.

Highly recommended

Posted on 20-May-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience4.0

Lam is very good, friendly and professional, always attend to my inquiries and give good advices! Highly recommended - Joanne Chew, Owner of Honda Vezel

C.K. Tham, Owner of Ford Focus Wagon.

Ready within 3 hours

Posted on 06-Apr-2024

Technical Expertise4.0
Customer Service5.0
Value for money3.0
Outlet Experience4.0

Mr. Lam Jia Le is my preferred CSA at Regent Motors/Quick Lane Services as he's very attentive, cheerful and always wear a smile on his face. You can sense that this guy love what he does. My car was sent in for regular maintenance and was ready within 3 hours. - C.K. Tham, Owner of Ford Focus Wagon

Alex Chee, Owner of Honda Vezel.

Service is fast

Posted on 16-Mar-2024

Technical Expertise5.0
Customer Service5.0
Value for money3.0
Outlet Experience5.0

Service is fast. Service personnel is knowledgeable & efficient. Work/repair is most satifactory. - Alex Chee, Owner of Honda Vezel

Grahame Low Choy, Owner of Ford Focus.

Satisfied customer

Posted on 28-Dec-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Regent Motors (Lam) Quick Lane Service always courtesy, no problem is a issue. Easy to converse with. Doesn't promise anything that won't be able to carry out. - Grahame Low Choy, Owner of Ford Focus

Ngiam Kim Fong, Owner of Honda Fit.

Service is great

Posted on 27-Dec-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Lam service is great , detailed n timely. Very smooth - Ngiam Kim Fong, Owner of Honda Fit

Bernard, Owner of Mazda.

Very professional and will go extra mile

Posted on 12-Dec-2023

Technical Expertise4.0
Customer Service5.0
Value for money3.0
Outlet Experience3.0

Service advisor Jia Le is very professional and will go extra mile to assist customer especially when the customer’s car having technical issue. - Bernard, Owner of Mazda CX-3

Mdm Deng, Owner of Honda Shuttle.

Good service

Posted on 17-Oct-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

good service by CSA lam jia le. recommend!!!!!!!!!!!!!!!!!!! - Mdm Deng, Owner of Honda Shuttle

Joanne Chew, Owner of Honda Vezel.

Very happy and grateful

Posted on 12-Oct-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience4.0

Very happy and grateful for the support and help from your staff Lam, he really helpful and attended to my whatever car issued which I recently faced, thank you so much Lam! - Joanne Chew, Owner of Honda Vezel

Alex Chee, Owner of Honda Vezel.

Professional, courteous & efficient

Posted on 06-Sep-2023

Technical Expertise4.0
Customer Service5.0
Value for money4.0
Outlet Experience4.0

The service supervisor, Mr Nasir, was professional, courteous & efficient. He explained the nature of the servicing thoroughly & clearly. The check-in counter clerk was also efficient & courteous. - Alex Chee, Owner of Honda Vezel

Mrs Kwok, Owner of Honda Shuttle.

Satisfactory technical expertise

Posted on 02-Sep-2023

Technical Expertise4.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

good customer service Comfortable waiting area with ample seating space Satisfactory technical expertise - Mrs Kwok, Owner of Honda Shuttle

Kelvin Ong, Owner of Honda Odyssey.

Exceptional experience with Lam Jia Le

Posted on 29-Aug-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

I had an exceptional experience with Lam Jia Le from Quick Lane service. His expertise and professionalism were evident from start to finish. He accurately diagnosed the issue with my vehicle, provided clear explanations of the necessary repairs, and even offered cost-effective solutions. Throughout the process, he kept me updated on the progress and completion time. His excellent communication skills and friendly demeanor made the entire experience hassle-free. I felt like my car was in capable hands, and the results showed it. I'm extremely satisfied with the service provided by Lam Jia Le and would highly recommend his service to others! - Kelvin Ong, Owner of Honda Odyssey

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