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   Consumer Reviews of Quick Lane Services
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4.7
 
72 Consumer Reviews
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Technical Expertise
4.8 Customer Service
4.9
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Value for money
4.5 Outlet Experience
4.6
review user
Sim Hong, Owner of Ford Kuga.
Very friendly, responsive and provide excellent customer service  Posted on 19-Aug-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
First servicing with Quick Lane since switching from Vantage, everything was good and no complains. Service Agent Lam Jie Le as always is very friendly, responsive and provide excellent customer service. My go to person whenever i send my car for servicing. - Sim Hong, Owner of Ford Kuga
 
review user
GOH Sew Khee, Owner of Honda Vezel.
Good service and timely completion  Posted on 18-Aug-2023
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Good service and timely completion of the work. - GOH Sew Khee, Owner of Honda Vezel
 
review user
Jeremy, Owner of Ford Focus.
Easy and convenient  Posted on 18-Aug-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Easy and convenient - whether it’s booking servicing online or leaving the car earlier before stipulated booking time - Jeremy, Owner of Ford Focus
 
review user
Jennifer, Owner of Honda Vezel.
Attentive and provided professional  Posted on 17-Jul-2023
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
The staff at Quick lane service were very helpful and helped direct me to the right counter as well as registration for car servicing. Mr Lam Jia Le, my service provider was also very attentive and provided professional recommendations for the type of maintenance the vehicle needed at that juncture. Excellent service. - Jennifer, Owner of Honda Vezel
 
review user
Ms Tan, Owner of Suzuki Swift.
Service advisor-Yan Kai is superb  Posted on 05-Oct-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Service advisor-Yan Kai is superb. Keeps providing updates on my car being service. Been to some Authorized Dealers and don’t even give updates. Just sms to collect car. - Ms Tan, Owner of Suzuki Swift
 
review user
Hong Kai San.
Highly recommended  Posted on 20-Nov-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
I send my ROLLS ROYCE GHOST for 100000,km service on 11/11/2020. This is the first time I send my car for SERVICING other THAN ROLLS ROYCE AGENT. I want to try Quick LANE is recommended by one of my good friend who send his MB for service and is highly recommended it. ANTHONY from Quick LANE give me a very professional recommendation and keep me inform the PROGRESS of work. After I collected my car I really happy because with much less price than the agent and the car run very smoothly, quietly after jobs done. I highly recommend their service and job done. will recommend my friends and give my future car jobs to them . - Hong Kai San
 
review user
Chandra Segar.
The job was very well done  Posted on 27-Feb-2020
  • Technical Expertise5.0
  • Customer Service5.0
Wash and Wax service. Mr Anthony attended to me and my experience there was very good. The job was very well done. Mr Anthony was very accomodating and welcoming. Good job. - Chandra Segar
 
review user
C K Low.
I am suitably impressed  Posted on 18-Feb-2020
  • Technical Expertise5.0
  • Customer Service5.0
I was attended to by Anthony who was both courteous and efficient. The car looked remarkable after the was and wax job. I am suitably impressed. Thank you. - C K Low
 
review user
Erik Wang.
Great service  Posted on 10-Feb-2020
  • Technical Expertise5.0
  • Customer Service5.0
Great service and good job with the washing and waxing. - Erik Wang
 
review user
John Geevarghese.
Good service n good workmanship  Posted on 31-Jul-2019
  • Technical Expertise5.0
  • Customer Service5.0
Good service n good workmanship - John Geevarghese
 
review user
CT Yeo.
Professional car maintenance services  Posted on 26-Jul-2018
  • Technical Expertise5.0
  • Customer Service5.0
Professional car maintenance services and polite service staffs. Have piece of mind here and not worried about dishonest car workshop manager telling u to change this and that of your still working car parts. - CT Yeo
 
Coolpica
4th Gear
6 reviews
590 points
1235 forum posts Joined on 27-Sep-2005
Poor Customer Service  Posted on 24-Jan-2014
  • Customer Service1.0
  • Outlet Experience1.0
Made an appointment for a Wash and Wax Package with the Ubi outlet for the upcoming CNY. The appointment was made in mid January but on 24 January, just 5 days before my appointment, Quick Lane informed me that the Package was unavailable before the CNY. I find it amusing that as at 24 January, Quick Lane is still offering this Package on their website without informing customers about the unavailability of the Package at Ubi. As part of the Sime Darby conglomerate, I expect customer service at Quick Lane to be better. Doubt I would ever use the services of Quick Land again.
 
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Merchant Logo Quick Lane Services
5 stars - based on 72 reviews

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