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   Consumer Reviews of Autoimage Enterprise
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4.9
 
289 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.9

review user
Steven Yuen.
Everything turns up better than expected  Posted on 30-Jan-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Anything related to car sound system and accessories, no need to look elsewhere, just go to them for advice. They will propose accordingly to your requirements, needs and budgets. Most importantly, everything turns up better than expected and you feels comfortable and welcome there. That is why we did up our Fiat Doblo Van and Citroen C4 Grand Picasso together without any worries as you know you are in good hands. Best wishes to Ted and his team of dedicated specialists - Steven Yuen
 

review user
Leo Sp.
Approach them for advice on audio system. Great work!  Posted on 16-Oct-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
A super big thanks to Ted and his colleague for all the time & effort in fixing my car audio system and accessories. They look into every small details to ensure the job is done in a systematic & efficient way. The professional advice from them also serve me a very good knowledge in selecting my device for the system. They even take extra time & effort to do the boot expansion for me. A great thank to all of you is not enough for me. Sincerely hope more people can recognize such a good audio workshop in Singapore. Appreciate your kindness given to me during the whole process of installation. Another thing i like about them is no hard selling when you approach them for advice on audio system. Great work guys - Leo Sp
 

review user
C T.
Fantastic service, highly recommended!  Posted on 18-Aug-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great service from Ted and team. Customise the sound system according to my listening habits. Ted explains thoroughly and patiently, he only recommend as needed without hard selling. And willing to help rectify issues caused by other installers for free. Fantastic service, highly recommended! - C T
 

review user
Christopher Bong.
My third time there and never disappointed  Posted on 19-Jul-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Ted and his team did it again. My third time there and am never disappointed. Excellent customer service. Companies can learn a lesson or two from them. - Christopher Bong
 

review user
Adrian Lee.
Workmanship is detailed, tidy and professional  Posted on 15-Jun-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Ted and his boys are fantastic. Knows their stuff well and workmanship is detailed, tidy and professional. Kudos and keep up the good work - Adrian Lee
 

Quantem
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 19-Aug-2011
2nd car done by Autoimage  Posted on 01-Jun-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Been with Autoimage since 2012, so finally decided to write something about Ted and his team. A one-stop station for all your needs. Its my second car with Autoimage (my first was an Axio)and Ted managed to help me keep my Altis original headunit (original look) and upped the sound quality of my ride after much discussion on finding out what i wanted. Much care was put in when doing soundproofing. Price is also very competitive (may not come cheap if you are looking for better I.C.E., but is the most reasonable in the market) as Ted was able to match it with those found online. Very professional team which stayed overtime to complete all the items I requested. The result was an excellent driving experience home accompanied with great sounding music!
The team was also very patient with the installation of my LED lights as I requested to do one with the possibility of changing lights through a wifi connector (you have to get the set on your own). Thought it might not be possible but Autoimage still managed to pull it off and I'm very satisfied with the outcome.
Will definitely continue to support this workshop when the need arises.
Watched the whole crew work and at all times they were ready to answer your queries.
 

review user
Jonyskinhead Yeoh.
Orks on your budget and the sound turns out to be superb.  Posted on 05-May-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Customer-centric. Ted, the boss who will first understand the kind of music you listen to and then take time to educate the audio system he recommended. Importantly, he works on your budget and the sound turns out to be superb. Highly recommended!! - Jonyskinhead Yeoh
 

review user
Mohammad Sukaimi Bin Ali.
Awesome experience and recommended!  Posted on 13-Apr-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very excellent service! Awesome experience and recommended! Thanks to Ted, Ah Huat and the rest for meeting my in car entertainment needs for my kids! Now, I can drive in peace! - Mohammad Sukaimi Bin Ali
 

review user
Eadwine Lay.
Great service and knowledge of their stuff  Posted on 02-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thank you AutoImage for troubleshooting my car audio issues and doing such a wonderful job I might add. I confess that I should have come to you guys in the first place rather than to another shop that doesn't quite know what they were doing. I highly recommend AutoImage for all your car audio needs. Great service and knowledge of their stuff - Eadwine Lay
 

review user
Alex Tan.
Detailed, dedicated and responsible  Posted on 21-Dec-2016
  • Technical Expertise5.0
these guys take pride in their work. detailed, dedicated and responsible. way over expectations. my car is very rare and Ted (the boss) put in alot of effort to do up a superb customised job. highly recommended! - Alex Tan
 

enjoycar
Clutched
4 reviews
10 points
22 forum posts Joined on 15-Mar-2015
Who Says cannot find excellent service in Singapore?  Posted on 18-Dec-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
From odyssey to Kia Sorento.

I usually do not bother to write reviews in forum. However, Ted, who is the owner of Autoimage Enterprise, provided such excellent and professional service that I felt compelled to praise him in a forum such as this.

I went to Ted after reading great reviews about him. He was honest, patient and profiled me on what I enjoyed listening to. He took the time to explain to me what each component I was buying was used for and even bothered to draw a high level diagram on how the components were going to be connected together. More importantly, the prices he quoted were reasonable and there were no hidden cost after I decided to commit. Some of the other shops I visited in the past liked to slap in loads of other cost like cabling and labour. Ted is also hands on and would personally do some parts of the installation to reduce the delivery time.

When I went to collect my car, the music experience in the car was transformed. It was remarkable even though I did not change the head unit that was integrated with the steering wheel control. He even asked me to return one month later for further tuning after the speakers were run in. His customer service was still TOP notch when I returned for fine tuning some time later

I highly recommend Ted to anyone who has an interest in upgrading or troubleshooting his car sound system.
 

dsman
5th Gear
4 reviews
1,771 points
416 forum posts Joined on 24-Oct-2015
Superb shop to go to~  Posted on 02-Sep-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
AutoImage did what countless other shops told me was impossible; Changing the stock HU of my kia sorento to a Pioneer one. The boss, Ted, cherished the challenge and right from the start, told me that he would try his best...And tried his best he did. He conferred with his Malaysian and Thai peers and got everything done up perfectly. In fact, he got an engineer from KL to drive down to Spore to work on my car for a day to work on some programming issues. (refer to picture) The end result is simply amazing. Ted even helped tune my sound system that best suited my kinda music.

Ted is knowledgeable. He and his staff are friendly and willing to share their knowledge. While waiting, the shop's personnel would share on what they were working on and I gained some knowledge on sound systems and soundproofing materials they were using. I was given a courtesy car for two days while they sorted out my car.

If you have been told by some shops that certain things can't be done, do consult AutoImage first before giving up.

1 Review Photo(s)

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NgSuaKeong
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Mar-2015
Excellent audio entertainment Excellent Service  Posted on 30-Aug-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
From Odyssey to Wish and Altis, Auto Image has excelled my expectations in delivering audio systems that meets my budget and no-nonsense in sound quality. As you can see, my spending budget also follows the car I drove. From a few hundreds to couple of thousand dollars, Ted can configure and deliver a system that not only meet your needs, he gives you the best value for money. He would even use a lighter to burn the Helix tweeter or pour water over the speakers to show you how reliable the components are before you decide for yourself!

The owner, Ted is a GEM; I cannot find a more trusted advisor (not that he is indeed not a salesman, unlike usual showrooms whose agenda is to sell you the most profitable system) in car audio system. Over 25 years of experience does make a huge difference. He even knows what's wrong with the newly installed Boston Acoustic that rattles at low frequency...No new technician can do that (I am engineering trained). He guarantees and make good his service promise without the customer asking for it. Where do you find such reliable and trustworthy advisor?
Enough said.

If you need any audio system for any car, AutoImage at Sin Ming is the ONE. (The company did not pay me a single cent to do this. This is a highly satisfied customer who advocates willingly because I want to bless his business for local SME, and I want to share good service providers to all).
 

Jeho
Neutral Newbie
1 reviews
5 points
15 forum posts Joined on 13-Jan-2007
Excellent after sales service  Posted on 30-Aug-2016
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Visited auto image as my left side speaker was intermittent. They found the speaker was faulty and needed to be changed. Ah hua was very patient in recommending the various brands available and which would be more suited to my music preference.

During the installation process, somehow an airbag warning light was triggered. Ted without hesitation arranged to have my car checked out at my preferred workshop and beared all the cost to get it fixed. He even offer his company car for my use while my car is in the workshop.

Overall great experience at auto image and would highly recommend.
 

Most trusted advisor in car audio system  Posted on 30-Aug-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The most trusted advisor in car audio system. The owner Ted is not a salesperson who would sell you the most profitable gadget. He listens to what you need based on budget and your taste of music. Otherwise, he knows what is best value and he actually delivers to you. You cannot find a better a better deal! -
 
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5 stars - based on 289 reviews

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