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   Consumer Reviews of Autoimage Enterprise
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4.9
 
291 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.9

Anuara
Neutral Newbie
2 reviews
0 points
1 forum posts Joined on 08-Mar-2011
Excellent service guys! Keep it up & we'll keep coming back!!  Posted on 05-May-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had just installed my Pioneer DVD unit and rear view camera with them after we went to visit a few shops. Although their camera was $30 more than that of Ace 1, Choose them for their service & attentiveness. Simon sold us the unit and Ted conducted a very detailed demo. I think what impressed me most was their sincerity to really want to provide the best service to their customers. Will definitely come back to upgrade the speakers soon.
 

Fuelsaver
Supercharged
14 reviews
5,771 points
5322 forum posts Joined on 15-Oct-2009
 Posted on 05-Apr-2011
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Went there and fix helix b62c component speaker at first, but sounded worse than stock with my Sony headunit due to no audible mids; Simon explained sony didn't have sufficient power / setting to power these speaker & Amplifier; suggested changing to pioneer / alpine Headunit, which would sound optimize them. felt disappointed cos effect of speakers was good when i heard at the shop, plus Simon claimed to have installed many Mitsubishi cars that came with Sony headunit (so i presumed he should be experienced enough to know what headunit HU can match what speaker optimum). Workmanship-wise, no complaints except for the intermittent issue below. very professional installation; even localized vibration dampening using soundproof material w black silicon before install speaker on customized wood fiber mounting. A few days later, went back to troubleshoot intermittent speaker response & tested pioneer 6350 Headunit; sounded much better (same as shop setup). so i guess Simon was not wrong to say that pioneer HU is more capable of driving the speaker. He also did not recommend me to install amp, saying it would sound worse if still connect to Sony heaunit. Overall, i was pleased to have installed the speaker & headunit, although I wasn't expecting to replace my Sony headunit. Only feedback - I hope the shop would let future customers test the speaker with their own headunit before confirm to install, just like i get to test headunit before confirm.
 

LL73
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 02-Mar-2011
Upgraded WISH Stock speaker system  Posted on 13-Mar-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I upgraded my WISH stock speakers to Helix components, added a Helix B4 amplifier and soundproofed the two front doors at Autoimage. After the revamp, the audio quality improved a lot and I am pretty pleased with the money spent. The quality workmanship and service offered by Autoimage were the key factors for drawing me back to this workshop again. I would recommend those who wish to upgrade their I.C.E to visit this workshop. As for ratings, I give them 5 stars for workmanship and 4 stars for price.
 

Nutsack
Clutched
1 reviews
11 points
541 forum posts Joined on 08-Feb-2009
 Posted on 04-Mar-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Bought a simple Pioneer headunit, but was left a little unsatisfied with the audio quality. It was actually worse than the one it replaced. It was not Autoimage's fault however, cos the existing amplifier wasn't compatible and I was unwilling to get a new amplifier. And because the headunit was a gift to someone, I had a budget to stick to. Autoimage really went out of their way to make sure I didn't leave unsatisfied. They put in tweeters for FREE, and even did some tuning - all for free. In their words, "we cannot let our customers leave feeling like they didn't get a good deal." I was very impressed by the level of service. It was personal and very thoughtful. Autoimage's service went beyond just saying hello or smiling widely. They tried to understand my needs and situation, and they went out of their way to make sure I left satisfied. Which is why i feel I owe them a good review here. I don't know whether Autoimage has the lowest prices , but I know for sure that their service is the best - especially in an industry where "chopping" amateur or ignorant customers (like me) is prevalent. I will go back again. That's for sure.
 

Fitvanguard
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 30-Dec-2010
Extremely professional service  Posted on 22-Jan-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I went to Autoimage to replace my headunit from single to a double dim. Initially i installed Pioneer P3250 but prefer to have a bigger screen and changed to P4250 with a reasonable top-up. The workmanship is excellent and on top of that Ted has been very accomodative. I chose Autoimage due to its good ratings and indeed the result is very good. Highly recommended
 

SteveTanNgiapSoon
Neutral Newbie
3 reviews
0 points
4 forum posts Joined on 03-Jun-2010
my ice require good knowledge ice installer  Posted on 17-Jan-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This review is for Mr Ted, I went to auto image recommended by my good friend and visit this shop with a thigh budget to test out what they can offer. Surprise by Ted recommendation and sharing with me what I want and end up spending beyond my budget with a entry ice set up with full satisfaction. Whether you are newbie or looking towards learnin gmore about ice or audio. U must visit this shop. With Ted recommendation my ice setup are going to reach another level. Thank you to Mr Ted and his team of excellent service and knowledge. I finally find a right place to satisfy my craving for my power car audio hobby. from Steve 1339)
 

Jnxho
Neutral Newbie
2 reviews
1 points
7 forum posts Joined on 27-Dec-2010
Thank You  Posted on 27-Dec-2010
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
After reading so many good reviews over here, I have decided to check them out last week. Mr Simon was very helpful & kept sharing with me some useful tips on car sound system. I wanted to purchase a Philip double din but was recommended to purchase a Pioneer instead. I'm pleased with the HU & the sound was awesome. I will be back to soundproof my car door soon:) 1 Excellent service 2 Experience in ICE 3 Good & Neat workmanship 4 Parking redeem thru them 5 Price is slightly higher compare to some ICE shop but its worth the extra few dollars. 6 No hard selling from the people there Cheers
 

DTcher
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 29-Aug-2010
Great buy, awesome service!  Posted on 12-Dec-2010
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Wanted to get a Sony DVD head unit but was recommended a Pioneer for my Honda. I was so glad I listened to them! They did a great job wiring up and the head unit was paired with an awesome set of speakers... dont even need a subwoofer on this baby! Excellent service and recommendation by Ted and Simon. Promised good after sales service which I intend to take up when i get front cams for my car ;) Only complaint was from my wife who thinks that I spent too much time in my car just cruising and listening on my awesome new ICE ...whahhaa!!! >8D
 

Sweehuat225
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 11-Dec-2010
 Posted on 10-Dec-2010
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I did my soundproof for my new City today. Been to their shop last week to ask about soundproofing and the price, was attended by Simon, friendly and very knowledgeable on ICE. Decided to go ahead with the soundproof at Autoimage after visiting few other ICE shop. Was there about 10am to do up my car roof, bonnet, 4 doors, fender, install speaker(my old car speaker - advise from Simon that it is a good speaker and use for my new car) and horn, work completed at about 3pm. Ted (the boss) personally check on the installation standard and drove my car out from the workshop and did another round of checks on installation and cleanliness before handover the car to me. Simon was very meticulous and professional on the installation processes. Ted was very friendly and give you the very best customer service and professional. Highly Recommended ICE workshop.
 

Code22x
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 11-Aug-2010
 Posted on 22-Aug-2010
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
They are very good and professional, and no hard selling at all. Very good after sales service and friendly. After installing my new amp and speakers, I found that my radio reception seems poor and fate a month and I went there again. Instead of trying to sell me radio signal booster like other shops, he just adjusted my amp. It's because the radio freq range is lower than my speakers. ;) Very good service, tested with drive around and tries to explain and don't recommend me to buy anything, just do some adjusting. I would highly recommend!
 

Surround
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 17-Jul-2010
 Posted on 17-Jul-2010
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I am very happy with the professionlism and service of Autoimage. Here my acount of my experience: A few days ago, I went to a shop telling them i only wish to get few speakers and to get good enough sound. They recommended me 2 sets of speakers, and after comparing a few places, their price is lower by a little and it's near my place. After installing 2 sets of speakers that cost me more than a thousand, I was disappointed that I didn't get the sound I wanted for that amount of money I paid. I went to Ted and immediately in lay man terms, he took the time to explain what's wrong with my setup, how this thing works and how to salvage this(like a crash course on sound engineering). Then came the horrifying part when the doors cover are opened, I saw rain water on my new speakers (due to the downpour few hours ago), 3 or 4 types of the lousy cables used, crossover place at the door which subject it to vibration when it's closed, and black tape all over the place (not to mention tweeters all are at wrong suggested positions) . On top of that, the previous installer even break one of my door cover and glued it back with blue-tag like material. After Ted's teams makeover, the sound system in my car has really so different now. And I can see the installation (the cables, crossover,...) is so much more professional, not like a patch job.
 

Tys_88
Neutral Newbie
4 reviews
0 points
1 forum posts Joined on 17-Dec-2004
 Posted on 17-Jun-2010
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went down to get my wish done up. There were 3-4 workers attending to my car due to lesser crowd because of the heavy rain. Ted was very specific explaining the option available for me to do up my car audio system. Finally settle for a pioneer headunit, a pair of helix speakers system bundle with soundguard sound proofing. Overall, was glad that I didnt have to install an amp after recommendation from Simon. The team was very dedicated and makes the installation process pleasant. Cheers !
 

Kelbin
Neutral Newbie
12 reviews
1 points
6 forum posts Joined on 15-Mar-2009
 Posted on 16-Jun-2010
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Just called them to check about car security system and i think a guy by the name of Ted answered the call. Very friendly and explained to me in details over the system which i need. Good service!
 

Hammerhammer
1st Gear
1 reviews
40 points
929 forum posts Joined on 09-Jul-2008
 Posted on 13-Jun-2010
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Bought a 2nd hand speaker and install additional door gasket for sound proofing. Unfortunately the rubber gasket came off less then a week. Went back to Ted and he found out the surface is not cleaned the properly and so he ask all his workers to gather around and brief them on the proper procedure and replace all the rubber for me. Very professional and good service. Definately will be going back in future. Price wise not the cheapest but reasonable. Highly recommended.
 

Guangster
Clutched
1 reviews
15 points
85 forum posts Joined on 04-Jun-2010
 Posted on 03-Jun-2010
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Been to their shop yesterday, my initial intention is to see see look look and then go off to another location. I know nothing much about car entertainment system but learn a few valuable things from Ted. Get to make a few friends while looking around and then decided to get a 2nd hand car system and new speakers. Was also given good advice from Ted and the same day 2 other customers also benefit and left happily after their car is toned up. Overall place is clean and neat, staffs are knowlegeable and very professional. Time taken is a bit lengthy but worth it after sitting into the car. No refreshment which is a down side but there is a coffee shop nearby. (at least a packet drink) No pushy sales and good advice given by Ted. Will definitely go back again to get an amp, overhead LCD display and 2nd row speakers.
 
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5 stars - based on 291 reviews

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