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   Consumer Reviews of Sime Darby Services Pte Ltd (FASST Leasing)
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4.5
 
85 Consumer Reviews
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Technical Expertise
4.6 Customer Service
4.5
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Value for money
4.6 Outlet Experience
4.6

review user
Lee Hui Poh.
Car in superb condition  Posted on 19-Dec-2023
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Great service from Abdil, Husni & Gerald! The car was clean and superb in the whole process while renting the car was fast. Thank you! - Lee Hui Poh
 

review user
Mohamed Zakwan.
Great deal & brilliantly assisted by Xavier  Posted on 14-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great deal & brilliantly assisted by Xavier from the team. Highly recommended - Mohamed Zakwan
 

review user
Andy Liu.
Appreciate their superb service!  Posted on 14-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Have very good experience with renting from husni and gerald! And specially abdil! Thanks for help with booking and facilitating the hand over of the car! Will definitely come back to rent again from them and appreciate their superb service! - Andy Liu
 

review user
Amir Latiff.
Excellent service from Favian  Posted on 12-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Leased a car with them through the BMW flow program. Excellent service from Favian who took care of the whole process for me. He made the experience very smooth and took the time to build a relationship with me which made the whole experience very assuring. Definitely recommend asking for him for your leasing needs. - Amir Latiff
 

review user
Alan Khoo.
Smooth process and helpful staff  Posted on 12-Dec-2023
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Was given a courtesy car from Sime Darby as my car was under repair. Whole process was smooth and the staff was very helpful - Alan Khoo
 

review user
Dan Christian.
Great service from Abdil  Posted on 04-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great service from Abdil . Reasonable price for such a great and new car( Peugeot 508) - Dan Christian
 

review user
Ryan.
Thanks Xavier!  Posted on 29-Nov-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Xavier is very experienced in all matters related to leasing. It was our first rodeo to lease an Atto 3 instead of buying due to the heavy capital upfront. I had many questions about it and Xavier was able to answer all the questions immediately. For requests that he wasn't sure about, he would say that he will follow up and follow up he will. Able to always give me a solution or alternative. On the day of our collection, our car plate had not been ordered but we were in a rush. Xavier told me that he will get a replacement car for us if we cannot wait. However I told him, there was still time. He got to it and rushed the team and we only needed to wait for 10 minutes. Very impressed with the professionalism shown to me and also the speed of his replies. Definitely was one of the important reasons I decided to lease from them. Thanks Xavier! - Ryan
 

review user
Tan Huang Meng.
Responsive & prompt in their service  Posted on 22-Nov-2023
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Responsive & prompt in their service. Hope they stay in their present location at Alexandra rd which is convenient - Tan Huang Meng
 

review user
Nicholas Tan.
Great advice and patiently  Posted on 22-Nov-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a great service with their sales (Queenie). Offer great advice and patiently explaining various options for my consideration. Wonderful service quality during the whole sales process and after sales too. Keep up the good work, Queenie! - Nicholas Tan
 

review user
the EA bothers.
Extremely smooth process  Posted on 21-Nov-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thoroughly appreciated the entire leasing process with Xavier. The procedure was explained in clarity and processed extremely smoothly within the day. Thank you for the efficiency. Also, the explanation on the usage of the car and the handing over process was seamless as well. Highly recommend! Thank you Xavier! - the EA bothers
 

review user
Alex Rapetti.
Best experience in Singapore  Posted on 17-Nov-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Oustanding support by Favian starting from first inquiry to car delivery at my place. Vehicle is in great condition and clean. Best experience so far dealing with long term car lease companies in Singapore. - Alex Rapetti
 

review user
Article Title.
Pleasant experience  Posted on 02-Nov-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Got our Black 5008 Peugeot. It was very pleasant experience dealing with Mr. Favian and his team. He accommodated our special request of delivering the car on our desired date and time. The whole process of paper work was smooth and simple. Great work. - Article Title
 

review user
Md Faizal Md Husain.
Thanks for the wonderful service  Posted on 25-Oct-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Abdillah, Nabilah and Husni was extremely professional and friendly. Thank you for the wonderful service - Md Faizal Md Husain
 

review user
Keith Liew.
Excellent service!  Posted on 24-Oct-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My Hertz handled by Xavier Kuah. Excellent service! - Keith Liew
 

review user
Nelius Stacey.
Super helpful and efficient  Posted on 16-Oct-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thanks Xavier! You were super helpful and efficient- it was an absolute please to work with you! - Nelius Stacey
 
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Merchant Logo Sime Darby Services Pte Ltd (FASST Leasing)
4.5 stars - based on 85 reviews

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