Sime Darby Services Pte Ltd (FASST Leasing) Reviews & Comments

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Sime Darby Services Pte Ltd (FASST Leasing)

Consumer Reviews of Sime Darby Services Pte Ltd (FASST Leasing)

4.5

85 Consumer Reviews

Technical Expertise	4.6	Customer Service	4.5

Value for money	4.6	Outlet Experience	4.6

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Geraldine Sam.

Bad customer service

Posted on 16-Oct-2023

Technical Expertise1.0
Customer Service1.0
Value for money1.0
Outlet Experience1.0

Booked a car and on pick up they gave me a different car without add ons like camera and sat navigation which we requested. Really bad customer service. - Geraldine Sam

Melvin Sagala.

Their service is outstanding

Posted on 15-Sep-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Their service is outstanding. The agent in-charge of my account, Xavier Kuah, was very accomodating and responds even to last minute requests for maintennce due to my erratic schedule. - Melvin Sagala

Syed Zeeshan.

Top notch service

Posted on 18-Aug-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

I would highly recommend Hertz Singapore for anyone in the market for a new car. Their sales service is top-notch, and they truly prioritize the needs of their customers. I am so pleased with my experience and my new car, and I have to say thank you to Xavier for best providing me the best customer support. - Syed Zeeshan

Ruth Beattie.

Great service provided by Xavier

Posted on 16-Aug-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Very pleased with the great service provided by Xavier recently. He is very knowledgeable about the cars, and has always been very responsive and helpful. - Ruth Beattie

EDMOND WONG.

Exemplary service

Posted on 02-Aug-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

We would like to commend Xavier Kuah for his exemplary service levels throughout the process. He had been conscientious and attentive to all aspects and we know he is always there to help on any queries we may have. Would definitely return and am very appreciative of his going the extra mile customer service experience. Well done! - EDMOND WONG

Martin.

Wonderful follow up by Xavier

Posted on 22-Jul-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Thanks for Xavier for helping me to get my new vehicle. Wonderful follow up services. Highly recommend for him and hertz car lease services - Martin

Edrick Lim.

Great service

Posted on 14-Jul-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Great service and assistance from Xavier. Been some years with him yet never fails to impress on service delivery - Edrick Lim

Joshua Foo.

Outstanding customer service

Posted on 11-Jul-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Xavier from Hertz car rental provided exceptional service! His professionalism and friendly demeanor made the rental process smooth and enjoyable. I highly commend him for going above and beyond to ensure a positive experience. Kudos to Xavier for his outstanding customer service - Joshua Foo

Cheong Adeline.

Excellent service

Posted on 11-Jul-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Excellent. Xavier is passionate about his job and follows up very well. He provides excellent service and is indeed a valuable asset to your company - Cheong Adeline

Ang Seah Bo.

Xavier was very helpful

Posted on 10-Jul-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Xavier attended to my enquiries and he was very helpful throughout my entire experience w Hertz! His explanation is very well done and he is a very meticulous person. I would recommend him to all of my colleagues and I would say he is the go-to guy for all your car solutions! - Ang Seah Bo

Hafiz Hussain.

Very happy with their service

Posted on 05-Jul-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

After 10 months leasing with Hertz, the experience has been very good as compared to other leasing companies. Xavier and his colleagues prioritize customer satisfaction above all else. Very happy with their service! - Hafiz Hussain

CK.

Super responsive and friendly

Posted on 28-Jun-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Very pleasant to do business with. Service team is super responsive and friendly! Love the loaner car service… Have both incidents in MY and SG and both times the experience were great! Reach out to Xavier Kuah if you need to find a rental car for your long stay in Singapore! Thank you Xavier and team Hertz! - CK

Alex Quek.

Straight forward and prompt service

Posted on 26-Jun-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Queenie was more than helpful to assist on my leasing. Responsive on all my enquiries. Kudos. No hassle, straight forward and prompt service from Hertz as well. - Alex Quek

Jasmine Kan.

Hassle free flexible leasing and good rates

Posted on 26-Jun-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Very prompt service, hassle free flexible leasing and good rates. Highly recommended. Thks Xavier - Jasmine Kan

Article Title.

Superb services with little worries

Posted on 22-Jun-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

This is literally my best decision when it comes to having a car. No worries of maintenance nor coming up with big capital for purchase. You get a new car and superb services with little worries. - Article Title

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