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   Consumer Reviews of Brocade Auto Pte Ltd
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4.8
 
70 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.4
Luxifer
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 18-Mar-2013
thanks tommy  Posted on 03-Aug-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Here's the review as promised. Went to this workshop thro friends intro to get my air con fixed. Service was fast with no delay and tommy explained to me the reason behind my bad air con and the fixes required. Thanks tom
Management Response by Brocade Auto Pte Ltd
19-Aug-2013

Thanks Luxifer for your time to write review for us
We will provide more efficiency job to all customer

 
Sonia_Alexandra
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Aug-2013
Absolutely good service ~ Smart  Posted on 03-Aug-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Bad feeling of car cabin cooling , rolling to Bkt Timah road for inspection of the problem . 5 Minutes , Tommy told me the inspection results , damn it need to spend again but feeling great with the technical experience by Tommy and the service team . To decide without reference , to hand over my car for Tommy to do operation . Amazing i can collect my car on time without any delay of time . Thanks Tommy and whole Mechanic service team . Recommend to other will be process. Great!

2 Review Photo(s)

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Management Response by Brocade Auto Pte Ltd
03-Aug-2013

thanks Sonia for your review
we will keep our momentum to serve all our customer more better service

thanks again Sonia

 
Siva_kumar
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 24-Jul-2013
One word to describe " Great "  Posted on 24-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience3.0
As my promise to Tommy , i will write review for his shop if my car air cond problem can solve by them with save cost . Finally they done it " Great " . Feeling something wrong on my M E250 ac is slowly dint cooling , go to few workshop nearby my house is to replace compressor . Wow need to spend so much , choosing for looking for few shop for inquiry . Recommend by my friend from SIA to Tommy. They solve the problem for me without replace any parts , Great job Tom. Will Recommend my friend to you .
Management Response by Brocade Auto Pte Ltd
25-Jul-2013

naṉṟi Siva bro ,
thanks for your review and support ....

naṉṟi again bro

 
Mohd_zaidi
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Jul-2013
Good Service  Posted on 16-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Feeling happy that my car air cond can be resolve in save cost mode . Going to this workshop at bukit timah road after few research on Sg Car mart review . Try out the service of this workshop . Definitely " Very Nice ' especially can help me save cost to resolve my car air cond problem. More amazing is my headlight is old and yellow if change the new head light is about 4k /per pair . Andy recommend me the LAMIN-X protective film and after tint it look like new one .... Cool with this save cost product and can get like new parts ....... Will surely recommend to all friends and colleague around .... Thanks again!
Management Response by Brocade Auto Pte Ltd
17-Jul-2013

Terimah Kasih Boss Zaidi
Sebab ada support dari boss jadi kita provide more great service to all customer
Thanks Zaidi

 
BrocadeAuto
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-May-2013
Nice Cool and Good Service Amzaing  Posted on 16-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
After find and search finally i can save up 4k plus to replace my new head ligh after being yellow like shit.Going to this workshop for doing my car air cond treatment. With the service that provide by them especially Andy and Tommy . I feel that the style of doing business is very straight . They will tell you everything of your car air cond problem and never hide you anything to help u solve the problem. When i am waiting there see one of the product they have LAMIN-X protective film , Tommy tell me that after tint on my headlamp will look like new . If not will no need to pay him money . I agree to do it , Wah is amazing for me now on my headlamp like new and cool ......Thanks Tommy and Andy let me save 4k for my headlamp ..... Thanks again ... 100 % will return for other service
 
Samuelc
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 11-Jul-2013
Merc C250 Aircon Problem.  Posted on 11-Jul-2013
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience4.0
Saw this company on sgcarmart motor directory and gave them a try as my car air cond is having noises and its not cold. They gave good explanation and alternative solution to fix the problem at the lower cost as if i were to change the whole compressor and cooling coil would be expensive. In the end i left my car in the workshops and went off to work. Went to collect my car, everything is fixed and the air cond is very cold even the car was vaccum and clean. I am impressed with their workmanship and standard .As i always went back to authorized workshop for my servicing and repair works, i never been to other car garages. Kudos to Tommy and staff! and i would strongly recommend anyone with car air cond problems to gave them a try.
Management Response by Brocade Auto Pte Ltd
12-Jul-2013

Thanks Samuel
We will keeping up our good service to all customer
thansk again for your review and feedback

 
Sitifauziaha
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 11-Jul-2013
Amazing  Posted on 10-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
My lovely car fever again , go to few workshop that wanna me to change the air cond compressor that cost me so much money . Make a decision go to sg car mart to see the review and found this shop at Bukit Timah Road, all the way using CTE from Yishun to this shop . After checking and explain by Tommy , i save up to SGD 650 on this problem. Thank you Tommy for help me save in this budget tight period. 1 week past air cond still in good condition. Will return back to them and recommend friends there .
Management Response by Brocade Auto Pte Ltd
12-Jul-2013

Terima Kasih Siti of your review and feedback ...

 
K_autosolution
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 13-Nov-2005
Aircon Service  Posted on 10-Jul-2013
  • Technical Expertise5.0
  • Customer Service3.0
  • Value for money5.0
  • Outlet Experience3.0
They will advice you alternative solution rather than just replace expensive parts especially for my BMW. Will come back again for other maintenance service. At promise, they manage to bring down my aircon temp. Air con feel colder now and fuel consumption getting better at night .Keep up the good work!
Management Response by Brocade Auto Pte Ltd
11-Jul-2013

Dear Mr Teh
Thank you for your feedback we will continue our hardwork to make every car always below 9 degree ....... Thank again

 
Vivian819
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Jul-2013
Will Return Back  Posted on 02-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
This morning , my IS250 suddenly air cond no cooling . Call my friend and recommend me this shop . Call the Service advisor that my friend recommend Andy to book appointment for checking the Air cond problem . With the fast checking and clear explain , going to leave my car for them for my air cond . The price is reasonable. And Andy also ask me to tint my headlamp cover , feel cool inside my car and also outside my car .... Thank you ... surely will return to them again for other car related .
Management Response by Brocade Auto Pte Ltd
03-Jul-2013

Dear Vivian Ong
Thanks for your review . This is our objective to make sure save your time and you can spend less for your car problem with us

 
Ivan09
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Jul-2013
Good Experience  Posted on 01-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thanks! Especially Andy and Tommy of explaining for me on my car air cond . They have solved my CAR air cond problem with money save . Will return to them and recommend friends for air cond service and other stuff .
Management Response by Brocade Auto Pte Ltd
02-Jul-2013

Thanks of your recommend Ivan , we hope if anything din not do well , just come back to me . We will solve all the problem for you . Thanks again Ivan

 
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Merchant Logo Brocade Auto Pte Ltd
5 stars - based on 70 reviews

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